Reviews
This profile includes reviews for Yamaha Motor Finance Corporation USA's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 56 Customer Reviews
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Review fromSteven B
Date: 03/31/2025
1 starSteven B
Date: 03/31/2025
Yamaha Finance keeps misallocating my payment... My payment is being allocated as a double payment and NOT AGAINST AN INVOICE. Called several times to have them fix their error and ended up no where. This is resulting in having to make an extra payment to pay for the current invoice because plus it moved the payment date up 7 days... I have no room in my budget at this time to make a double payment and they will not correct their issue of misallocating payment...
Yamaha Motor Finance Corporation USA
Date: 05/10/2025
Thank you for sharing your review. Yamaha ****************** takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in the mail which we hope helps to resolve your concerns.Review fromAngelica O
Date: 03/27/2025
1 starAngelica O
Date: 03/27/2025
This company is a complete rip off every time I pay a payment I'm always getting extra fees added then they said my loan term was up, but my payments weren't done, which makes no sense I didn't skip any payments so there was additional money that had to be added to that I then had to pay, then I get my payoff. Balance i paid 2 weeks ago ****** pending in my account and all. They call me today, saying that it didn't go through on their part because of service And now my payoff amount is an extra hundred dollars. Complete scam ripoffYamaha Motor Finance Corporation USA
Date: 04/10/2025
Thank you for sharing your review. Yamaha ****************** takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in the mail which we hope helps to resolve your concerns.Review fromHoward B
Date: 01/21/2025
1 starHoward B
Date: 01/21/2025
I have been paying over each month, and they have been applying the extra amount to future payments instead of the principal loan amount. I have called their overseas call center, and they do not understand that I want the extra amount to be applied to the balance... So cluelessYamaha Motor Finance Corporation USA
Date: 04/29/2025
Thank you for sharing your review. Yamaha ****************** takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in the mail which we hope helps to resolve your concerns.Review fromGeorge M
Date: 11/07/2024
1 starGeorge M
Date: 11/07/2024
I have paid triple my payments every month for 4 years. The statements never show interest so I assumed the extra payments went to interest. Interest amounts were never posted on the statements so people didn't realize they were being scammed. The statements started showing interest just a few months ago. I realized the $1000.00 payment I made had $160 interest payment and the ****** payment had a $75. My loan should have been paid off by now if Yamaha did the right thing and put my payments to principal. Even on line the interest was never show until recently. I will also file a complaint with my AG's office and the ***. Will not finance anything again through them. Yamaha is just as guilty of the scam as the finance company since they are aware and continue to support the finance company. I hope a class action gets filed against them for the deceitful practices.Yamaha Motor Finance Corporation USA
Date: 12/05/2024
Thank you for sharing your review. Yamaha ****************** takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you via certified mail which we hope helps to resolve your concerns.Review fromSara H
Date: 09/18/2024
1 starSara H
Date: 09/18/2024
Why is is so hard Paying off specific machines when you have more that one on the account? It is a total nightmare. Not one time has customer service applied a pay off correctly to a specific Vin #. I cannot understand why the accounting department does not question it either. It is extremely frustrating. You guy **** on the finance side!Yamaha Motor Finance Corporation USA
Date: 10/30/2024
Thank you for sharing your review. Yamaha ****************** takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in certified mail which we hope helps to resolve your concerns.Review fromCYNTHIA M
Date: 08/19/2024
1 starCYNTHIA M
Date: 08/19/2024
Yamaha Financial is the worst ever! We paid off our 2 Waverunners and trailer back in December 2023. After calling them numerous times, we finally received the pink slips for the trailer and one Waverunner. NO ONE knows why we haven't received the other pink slip. I've spoke with supervisors, and a manager....still no answers! All they need to do is electronically release it (push a button! How hard could that be?!). And DMV can send us the pink slip. My husband and I have been dealing with this for 8 months now!!! Their famous words are "we're still working on it". Same response for almost 100 phone calls! WE NEED OUR PINK SLIP!!!!!!Yamaha Motor Finance Corporation USA
Date: 09/19/2024
Thank you for sharing your review. Yamaha ****************** takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you via certified mail which we hope helps to resolve your concerns.Review fromAshley M
Date: 07/02/2024
1 starAshley M
Date: 07/02/2024
Yamaha Financing is by far the worst company to work with. My Husband passed away and had a Yamaha financing card for his quad and quad parts. I have been trying to make payments to this company and they refuse to accept payment. I am trying to PAY OFF HIS BILLS and they are giving me a hard time. I sent them the death certificate, power of attorney, and everything, and they won't let me make the final payment, which is less than $200. I am going through the absolute worst time in my life losing a husband and this company has done nothing but give me the run around. PLEASE DO NOT DO BUSINESS WITH THEM!Yamaha Motor Finance Corporation USA
Date: 07/16/2024
Thank you for sharing your review. Yamaha ********* Services takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you via certified mail which we hope helps to resolve your concerns.Review fromHenry B
Date: 06/26/2024
1 starHenry B
Date: 06/26/2024
Terrible company to work with. Had to call in and talk to someone to request a 10 day payoff letter for a trade in for this boat, was told that they would process the request but it would take up to 24 hours to get the email. Come on 24 hours to get what any other finance company provides online instantly, but fine I don't "need it until 2 days later". Next day still haven't received the payoff quote so called back in and was told it was sent and check spam. Wasn't there so they looked and they sent it to the wrong email, somehow the same email each monthly statement goes to was changed by the rep and replaced one letter. So requested the email again but this time was told it would take up to 48 hours ... wait double the first time because of your mistake? So finally received it a total of 3+ days from the original request which delayed my deal. Fast forward 2 weeks later and my payoff cleared on the 21st. I immediately go online to confirm and cancel the auto pay which typically pays on the 30th. Here it is on the 26th and guess what, they still processed the payment on a $0.00 account and withdrew from my bank account. So I called them and here is the reasoning. Well sir, your next autopayment was scheduled for the 30th and you canceled the autopay on the 21st which was within the 10 days payment process window for us. So even though our system said you own nothing and had a zero dollar balance, your payment was processing. So unless you canceled the pending payment with us, it would still auto pay. Stupid but whatever, give me back my large payment. The reps ********* "oh don't worry, any payment over the remaining balance will be returned by check within the next 30 days" Are you serious, you stole a payment from my account to make a payment that doesn't exist in your system and I get to wait a month to get it back to then deposit it. STAY AWAY FROM THIS CLOWN SHOW.Yamaha Motor Finance Corporation USA
Date: 07/17/2024
Thank you for sharing your review. Yamaha ********* Services takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you via certified mail which we hope helps to resolve your concerns.Review fromWilliam S
Date: 05/04/2024
2 starsWilliam S
Date: 05/04/2024
I haven't received my bill for ***** I called and requested another statement twice and still haven't received now Yamaha debt collectors are calling me. How hard is it to print a statement and mail it too a post office box have a ***** as well never a problem with them I have to send in money orders but I can't till I receive a statement every review I've read I believe buyer bewareYamaha Motor Finance Corporation USA
Date: 06/10/2024
Thank you for sharing your review. Yamaha ********* Services takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in the mail which we hope helps to resolve your concerns.Review fromThomas J
Date: 04/17/2024
1 starThomas J
Date: 04/17/2024
Even though I pay my monthly payment on time, they continue to hit me with late fees. This is happened three times and every time we have to fight with them to get them off.Yamaha Motor Finance Corporation USA
Date: 06/05/2024
Thank you for sharing your review. Yamaha ********* Services takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in the mail which we hope helps to resolve your concerns.
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