Credit Reporting Agencies
ExperianAbout
Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Consumer Financial Protection Bureau v Experian Information Solutions, Inc
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.
On January 7, 2025, the Consumer Financial Protection Bureau filed a Complaint for Injunctive Relief, Redress, Disgorgement, and Civil Money Penalties against Experian Information Solutions, Inc. Charges filed allege the business is in violation of federal laws by failing to reasonably reinvestigate consumer disputes challenging the accuracy or completeness of information in consumer reports, including by failing to forward all relevant information to furnishers, failing to provide adequate or accurate notice to consumers of the outcome of their disputes, and failing to utilize reasonable procedures to ensure the accuracy and completeness of information in consumers’ files.
The matter is pending.
Overview
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About This Business
Years in Business: 29
Business Details
- Business Started:
- 10/30/1996
- Business Incorporated:
- 10/30/1996
- Type of Entity:
- Corporation
- Alternate Names:
- Experian Information Solutions Inc
- Related Businesses:
- AutoCheck
- Experian Consumer Services
- Experian BIS Commercial Relations
- Clarity Services Inc
- Business Management:
- Mr. Don Robert, Chairman
- Ms. Jodi Stover
- Mr. Brian Cassin, CEO
- Mr. Kerry Williams, COO
- Mr. Craig Boundy, COO
- Mr. Willie Ivory
- Ms. Joy Allison
- Ms. Cheryl Beste
Additional Contact Information
- Principal Contacts
- Mr. Craig Boundy, COO
- Customer Contacts
- Ms. Jodi Stover
- Mr. Willie Ivory
- Ms. Joy Allison
- Ms. Cheryl Beste
- Additional Phone Numbers
- Other Phone: (888) 211-0728
- Other Phone: (888) 929-3282
- Other Phone: (888) 397-3742
Additional Information
- Business Categories
- Credit Reporting Agencies
Latest Reviews
Chad B.
"Slow to correct identity theft request and not correcting information on credit report"
CK C
"This company so blatantly and randomly just adds incorrect information to accounts and digs your REMOVEDscore without just cause. I've found so many errors that I have to spend days fixing that I now am assuming they are taking cuts of fake collections." ... Read full review
Leatha S
"REMOVEDcalled to ask if we applied for a credit card. No." ... Read full review
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