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Business Profile

Business Profile

AutoCheck

Automobile Purchasing Consultant

Business Profile

AutoCheck

475 Anton Blvd

Costa Mesa, CA 92626-7037

8:00 AM - 7:00 PM

Contact Information

475 Anton Blvd

Costa Mesa, CA 92626-7037

8:00 AM - 7:00 PM

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BBB Rating & Accreditation

Accredited Since: 4/2/2020

Years in Business: 24

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

1/5

Average of 23 Customer Reviews

Customer Complaints

53 complaints closed in last 3 years

16 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 4/2/2020

Years in Business: 24

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

This business offers vehicle history reports.

Business Details

Headquarters
475 Anton Blvd, Costa Mesa, CA 92626-7037

Years in Business:24
Business Started:10/30/1996
Business Incorporated:10/30/1996
Accredited Since:4/2/2020
Type of Entity:Corporation
Alternate Business Name
  • Experian Information Solutions Inc
  • Experian Automotive
Related Businesses
Business Management
  • Mr. Ed Przyzycki, Product Manager
  • Mr. Jafet Chavarria, Business Analyst Lead
  • Mr. Craig Boundy, CEO
Contact Information

    Principal

  • Mr. Craig Boundy, CEO

    Customer Contact

  • Mr. Jafet Chavarria, Business Analyst Lead
Additional Contact Information

Email Addresses

  • Sales

Customer Complaints

53 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Guarantee/Warranty Issues
Status: Answered
anonymous user
I own a 2014 Nissan Altima that I purchased from a Dealership. I went to trade the vehicle in today and the Dealership I was at cane back and told me that AutoCheck has reported that the car had structural damage. I left there and went to the dealership where I purchased the vehicle and they looked up the VIN on Carfax and it shows nothing. They contacted an insurance company and looked at the VIN and it shows no wrecks or damage. The paperwork when the dealer purchased the car shows no damage or reports of damage. The reporting of my VIN has caused me to loose value on my vehicle and made it where I am unable to sell/trade the vehicle in. I see by other BBB inquires that this company has made mistakes in the reporting in the past and I want this matter looked into and resolved quickly so I can either sell my vehicle or file suit against the original dealership for not disclosing this information and the time of purchase.Read More

Customer Reviews

23 Customer Reviews

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How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Degree90EnergyLLP

(1 star)

12/13/2020

I'm selling my 2007 BMW M6, with 59,899 miles, on Ebay. I paid extra to have an autocheck report made avaiable to potential buyers. Now when people look at my post they see the Autocheck banner that says below anverage and gives it a score of 70 percent? After reading the report the only to factors driving this score are. That I am the 6th owner, with no account that 3 of the 6 were dealerships? And, that the car currently has a lien on it. The Lein in question, is the Capital One Loan on which I am still paying. I've found the same make and model, with more miles, receive scores of 80 and higher. What they are not taking into account is the new BMW certified Clutch, BMW Certified rear Differential, two new after market throttle body acctuators and a rebuilt SMG Transmission I've all had installed within the last 12 months. As well as new NGK racing Plug & Coils, plus new Michelin z-rated run flat rear tires. I've spent nearly $16,000 to make this car run perfectly, that isn't even taken into account? I would have been better off not purchasing the report, removing the Below Average Banner, that I can't remove from my post!
... Read More

Business Details

Headquarters
475 Anton Blvd, Costa Mesa, CA 92626-7037

Years in Business:24
Business Started:10/30/1996
Business Incorporated:10/30/1996
Accredited Since:4/2/2020
Type of Entity:Corporation
Alternate Business Name
  • Experian Information Solutions Inc
  • Experian Automotive
Related Businesses
Business Management
  • Mr. Ed Przyzycki, Product Manager
  • Mr. Jafet Chavarria, Business Analyst Lead
  • Mr. Craig Boundy, CEO
Contact Information

    Principal

  • Mr. Craig Boundy, CEO

    Customer Contact

  • Mr. Jafet Chavarria, Business Analyst Lead
Additional Contact Information

Email Addresses

  • Sales

Local BBB

Better Business Bureau Serving the Pacific Southwest

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.