Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

Lunafide.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for Lunafide.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lunafide.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.31

    Average of 58 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • K. D

      Date: 03/07/2025

      Fine customer service, order received as specified, excellent fit, fun artistic designs.

    • Evie W

      Date: 03/06/2025

      Awesome customer service and support. I ordered a sweatshirt and left off the discount code. The staff was immediately responsive and everything was completed to my satisfaction. Thank you Lunafide!

      Lunafide.com

      Date: 04/03/2025

      Thank you, Evie! ???? We're so happy to hear that you had a great experience with our customer service team! ?? We always strive to provide quick and helpful support, and we're glad we could get everything sorted for you.

      Enjoy your sweatshirt, and thanks for being a part of the Lunafide family! ?????

    • Kieran G

      Date: 02/10/2025

      I've purchased several cloaks from Lunafide over the years and they've all been delightful. They've all been warm, soft, and durable. But this most recent one prompted me to write this review.

      It was my first time needing to interface with customer service, with a cloak coming back as a different color than I saw when I ordered it.

      Customer service was super responsive, helpful, and gave me everything I needed for a return, making the process super easy.
      10/10 would recommend for both product quality and customer experience.

    • Shweta a

      Date: 02/09/2025

      Cloaks arrived on time. They look beautiful. Amazing design, warm, but lightweight. Seem perfect for our upcoming festival!

    • Daniel W

      Date: 02/07/2025

      Best blanket on the market!! The Sherpa makes the cloak/blanket so close to animal skin! These are amazing you will enjoy! Easy deserves SIX STARS!!??

      Lunafide.com

      Date: 02/12/2025

      Hi Daniel,

      Thank you for your fantastic review! We’re thrilled that you consider our Sherpa blanket the best. It’s great to hear that the material offers such comfort and warmth. Your six-star rating truly brightens our day!

      Warm regards,
      Lunafide

    • Jon G

      Date: 01/29/2025

      I've shopped with Lunafide twice now and they are wonderful to deal with. Their designs are top notch and they are consistently adding new options. Their clothing fits true to size, it's especially helpful that they offer size guides. The website experience is smooth, even offering various ways you can filter down to what you are looking for. Finally, their customer support offers great assistance. Between my two orders, I've bought 5 items from them. In the singular mishap I've seen from them, a stiching that was unraveling, they were able to offer a return label, repair the item, and get it back to me, all at no charge.

    • Alana F

      Date: 01/15/2025

      I had a great experience with Lunafide. Prices are a little steep but what isn't these days? However, the quality in design, textile, and uniqueness more than account for the cost. I had to speak with their customer service, not because of something they did but because of something I did, and they were quick to respond and were completely reasonable and helpful with their responses and solutions. Hard to find companies who truly appreciate their customers these days but, I believe Lunafide is one in a million.

    • Daniel R

      Date: 12/31/2024

      The cloak I ordered is absolutely fantastic. Sure it took a bit of time to get but good things come to those who wait right? The quality is amazing and I couldn’t be happier with it. I’ve always felt that the key to true individuality is a bold fashion sense and Lunafide certainly provides products that make that statement. Go bold and never just blend in. Treat yourself dear reader and buy yourself something that says who you are. Lunafide and the products they offer is a great place to start.

    • Chris N

      Date: 12/31/2024

      I now have a cloak and 2 robes, and I love them all. They are so soft and warm, and the cloak never fails to get compliments. Shipping can take a while, as they are handmade, but they are responsive to email, and in my case were able to rush something so I got it in time for Christmas. I absolutely love their styles, and I will be buying from Lunafide again!

    • Kameron J

      Date: 12/30/2024

      Lunafide more than exceeded my expectations! I liked the designs they offered but it wasn’t until I received my order than I realized just how comfortable their store was. If you’re thinking about ordering one of their cloaks, DO!

    Lunafide.com is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.