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Business Profile

Online Retailer

Lunafide.com

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Lunafide.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lunafide.com has 2 locations, listed below.

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    Customer Review Ratings

    3.31/5 stars

    Average of 58 Customer Reviews

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    Review Details

    • Review fromRob O

      Date: 09/30/2025

      5 stars
      Customer Service was amazing, Bella in particular. I've owned cloaks before, so I had a lot of questions, and I was trying to get it shipped to the festival I was going to... and they gracefully handled all of it and I received it right on time! The cloak is beautiful. Sizing is accurate; the cut and colors are spot on; and it's a wonderful weight - not too heavy, but still nice and warm--but not sweltering hot, either! I'm going to recommended this company and their clothing to everyone I meet - and I meet a lot of people, because they can't help but ask about this beautiful cloak!
    • Review fromKen D

      Date: 08/27/2025

      5 stars
      I have purchased board shorts on two different occasions. The second pair was a last minute order that I had ask to try and get made and shipped before we left for vacation. They arrived two days before we left. Lunafide was communicating with me to keep me updated on the delivery. Both board shorts looked awesome and exceeded my expectations. The size was true to their size chart.
      Ken

      Lunafide.com

      Date: 08/28/2025

      Hi Ken,

      Thank you so much for sharing your experience with us! We’re thrilled to hear that your boardshorts not only arrived in time for your vacation but also exceeded your expectations. ?? Our team always does their best to keep customers updated and ensure sizing and quality are on point, so it’s wonderful to know that reflected in your experience.

      We truly appreciate your continued support and look forward to creating more bold pieces for you in the future.

      —The Lunafide Team

      Lunafide.com

      Date: 08/28/2025

      Hi Ken,

      Thank you so much for sharing your experience with us! We’re thrilled to hear that your boardshorts not only arrived in time for your vacation but also exceeded your expectations. ?? Our team always does their best to keep customers updated and ensure sizing and quality are on point, so it’s wonderful to know that reflected in your experience.

      We truly appreciate your continued support and look forward to creating more bold pieces for you in the future.

      —The Lunafide Team
    • Review fromDavid M

      Date: 08/19/2025

      5 stars
      I have a cloak and a hooded blanket, and I couldn’t be happier! The designs are varied and beautiful, and I was able to find ones that were attractive, inspiring, and had deep meaning for me. The production time is worth the wait, and the quality of the printing and the materials exceed my expectations. I know I’ll be ordering from them again in the future ?

      Lunafide.com

      Date: 08/19/2025

      Hi David!

      Thank you so much for your kind words! ?? We’re thrilled to hear you love your cloak and hooded blanket, and that the designs and quality exceeded your expectations. Your support means the world to us, and we look forward to creating more pieces for you in the future!

      Warm regards,
      Lunafide Team
    • Review fromMatt N

      Date: 08/06/2025

      5 stars
      I have received both the Dominion hoodies, I ordered four, as well as the Phoenix rising hoodie.
      They took sometime to get here in North Pole, Alaska but they finally did arrive.
      The support team at LunaFide kept me in the loop as best they can throughout the whole process. They can’t control shipping but do have tracking on the packages so we all can see the status.
      When they arrived the support team reached out to check on my receipt as well as my satisfaction with the products ordered. That’s some fine customer support and hard to find when looking for a quality merchant who offers quality products.
      The hoodies are exceptional! Well made and the fitting instructions on their website helped a lot in getting the correct fit for different size people.
      If you’re on the fence on wanting to purchase a product jump off the fence and place that order! You will be very pleased that you did!
      Warning: these are high visibility garments and you will turn heads when wearing them!
      Be prepared for randoms coming up to ask about your garment!

      Lunafide.com

      Date: 08/08/2025

      Oh wow — thank you so much for the amazing feedback! ?? We’re beyond happy to hear your hoodies made it all the way to North Pole, Alaska ?? and that you’re loving them! Knowing the quality, fit, and our support met your expectations truly means the world to us ???

      We’re so grateful for your kind words — keep turning heads and rocking those epic pieces with pride! ??????
    • Review fromMike P

      Date: 06/05/2025

      4 stars
      I ordered a pair of board shorts, after a few days I realized I had an incorrect shipping address listed so I emailed customer service. Bella responded within 24 hours and made the correction, my shorts were delivered to the correct address shortly thereafter, with Bella sending a email the day after delivery making sure I received the order. I followed the sizing recommendations and my shorts fit perfect and also of very high quality, will be ordering another pair with different design soon! Thank you Lunafide and Bella.

      Lunafide.com

      Date: 06/09/2025

      Hi Mike,

      Thank you so much for your kind words and for taking the time to share your experience!

      We’re thrilled to hear that everything went smoothly with your order and that Bella was able to assist you promptly in updating your shipping address. We take pride in both the quality of our products and the support we provide, so it’s wonderful to know the shorts fit perfectly and met your expectations.

      We truly appreciate your support and look forward to seeing which design you choose next! If you ever need anything, don’t hesitate to reach out—we’re always happy to help.

      Warm regards,
      The Lunafide Team
    • Review fromMaya S

      Date: 06/05/2025

      5 stars
      Absolutely in love with this business! Their products feel luxurious and their customer service is above and beyond. I have a few friends who purchased several ultra cloaks from them and I just had to get one for myself after wearing one of theirs a few times. I couldn’t get the ultra cloaks yet due to personal finance but I got a basic cloak which still felt luxurious as the design is very detailed and the fabric is SUPER comfy. On another note, their customer service is top notch. I placed an order with the idea that I’d receive the package within a 5-6 days before I move to a new location. My friends told me that same day that it would arrive in a few months. I reached out to Lunafide right away to ask if my shipping address could be updated and within 24 hours I received a response from Bella that the address has been updated. Within a couple days my cloak was shipped and literally like a week after my order was placed, I received my cloak and on top of that, I received a follow up email from Bella checking in to see if I received my package okay. I super appreciate Bella for the above and beyond customer service. I will be ordering more from Lunafide in the future!

      Lunafide.com

      Date: 06/09/2025

      Hi Maya,

      We’re absolutely delighted to hear that you’re loving your cloak and had such a positive experience with our team—especially Bella! It's incredibly rewarding to know that the comfort, craftsmanship, and care we put into our products and service are truly resonating with our customers.

      We’re glad we were able to update your shipping details in time and get your cloak to you before your move. It means a lot to us that you took the time to share your experience, and we can’t wait to welcome you back when you're ready for your next Lunafide piece—ultra cloak or otherwise!

      Wishing you all the best in your new location, and thank you again for being part of the Lunafide community.

      Warmly,
      The Lunafide Team
    • Review fromNik B

      Date: 05/06/2025

      5 stars
      Great shorts! I accidentally ordered a size too small on two pairs and they returned them and sent me the correct size at no extra cost. Great customer service and communication as well.

      Lunafide.com

      Date: 05/07/2025

      Hey Nik! ??

      Thanks so much for the kind words! We're glad we could sort out the sizing mix-up and get you the right fit. Always here if you need anything else ????

      — The Lunafide Team
    • Review fromMichael W

      Date: 04/05/2025

      5 stars
      I have purchased probably upwards of $800 so far, maybe more at this point. I have bought around 8+ sets of shirts, shorts, then a ultra cloak, hooded blanket, and actual blanket. I have liked everything from them, and had no problems from them, or the delivery. I personally do not care too much for the boardshorts, but they are fine, and just my personal opinion. I had no problem with the customer service and even got a refund back promptly as well from an item I wanted taken off my order. I have not returned anything or tried so no idea on how that experience is. Overall, definitely recommend for the shirts and shorts, and the cloak and blanket are really warm, and good for winter in my opinion.
    • Review fromFran L

      Date: 03/26/2025

      5 stars
      If you're looking for unique, spirit based, and eye-catching prints on comfortable, sporty and versatile clothing pieces, I highly recommend Lunafide. I already purchased 8 pieces to mix and match throughout the different seasons - from a luxury winter coat to cool hoodies to everyday joggers. The entire Lunafide team is attentive, trustworthy, professional and creative - producing some of the coolest clothes I've ever seen! To me, it's like wearing art and magic at the same time! BTW, if I see you wearing a Lunafide piece, I will come up to you, compliment you, and say, "Hello, my friend!"

      Lunafide.com

      Date: 04/03/2025

      Wow, ****! ?? Your review truly made our day! Thank you for being such an amazing supporter of Lunafide. We're thrilled that you see our pieces as more than just clothing—art, magic, and self-expression all in one! ?????
      It’s incredible to hear how much you love mixing and matching your Lunafide collection through every season. Your energy and enthusiasm mean the world to us! ???? And we absolutely love that you’ll be out there spreading the Lunafide love—if we ever see you, we’ll be sure to say, "Hello, my friend!" right back at you! ??????
      Thanks for being part of the Lunafide family—we can’t wait to keep creating for you! ????
    • Review fromCody B

      Date: 03/07/2025

      5 stars
      When my Book of the Dead board shorts came in, immediately tried them on! Suuuuper comfy, and soft, beautifully handmade! Well worth every dollar, and looking forward to future purchases!! Love them, thank you!!!

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