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Business Profile

Online Retailer

Lunafide.com

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Lunafide.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lunafide.com has 2 locations, listed below.

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    Customer Review Ratings

    3.11/5 stars

    Average of 56 Customer Reviews

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    Review Details

    • Review fromMike P

      Date: 06/05/2025

      4 stars
      I ordered a pair of board shorts, after a few days I realized I had an incorrect shipping address listed so I emailed customer service. Bella responded within 24 hours and made the correction, my shorts were delivered to the correct address shortly thereafter, with Bella sending a email the day after delivery making sure I received the order. I followed the sizing recommendations and my shorts fit perfect and also of very high quality, will be ordering another pair with different design soon! Thank you Lunafide and Bella.

      Lunafide.com

      Date: 06/09/2025

      Hi Mike,

      Thank you so much for your kind words and for taking the time to share your experience!

      We’re thrilled to hear that everything went smoothly with your order and that Bella was able to assist you promptly in updating your shipping address. We take pride in both the quality of our products and the support we provide, so it’s wonderful to know the shorts fit perfectly and met your expectations.

      We truly appreciate your support and look forward to seeing which design you choose next! If you ever need anything, don’t hesitate to reach out—we’re always happy to help.

      Warm regards,
      The Lunafide Team
    • Review fromMaya S

      Date: 06/05/2025

      5 stars
      Absolutely in love with this business! Their products feel luxurious and their customer service is above and beyond. I have a few friends who purchased several ultra cloaks from them and I just had to get one for myself after wearing one of theirs a few times. I couldn’t get the ultra cloaks yet due to personal finance but I got a basic cloak which still felt luxurious as the design is very detailed and the fabric is SUPER comfy. On another note, their customer service is top notch. I placed an order with the idea that I’d receive the package within a 5-6 days before I move to a new location. My friends told me that same day that it would arrive in a few months. I reached out to Lunafide right away to ask if my shipping address could be updated and within 24 hours I received a response from Bella that the address has been updated. Within a couple days my cloak was shipped and literally like a week after my order was placed, I received my cloak and on top of that, I received a follow up email from Bella checking in to see if I received my package okay. I super appreciate Bella for the above and beyond customer service. I will be ordering more from Lunafide in the future!

      Lunafide.com

      Date: 06/09/2025

      Hi Maya,

      We’re absolutely delighted to hear that you’re loving your cloak and had such a positive experience with our team—especially Bella! It's incredibly rewarding to know that the comfort, craftsmanship, and care we put into our products and service are truly resonating with our customers.

      We’re glad we were able to update your shipping details in time and get your cloak to you before your move. It means a lot to us that you took the time to share your experience, and we can’t wait to welcome you back when you're ready for your next Lunafide piece—ultra cloak or otherwise!

      Wishing you all the best in your new location, and thank you again for being part of the Lunafide community.

      Warmly,
      The Lunafide Team
    • Review fromNik B

      Date: 05/06/2025

      5 stars
      Great shorts! I accidentally ordered a size too small on two pairs and they returned them and sent me the correct size at no extra cost. Great customer service and communication as well.

      Lunafide.com

      Date: 05/07/2025

      Hey Nik! ??

      Thanks so much for the kind words! We're glad we could sort out the sizing mix-up and get you the right fit. Always here if you need anything else ????

      — The Lunafide Team
    • Review fromMichael W

      Date: 04/05/2025

      5 stars
      I have purchased probably upwards of $800 so far, maybe more at this point. I have bought around 8+ sets of shirts, shorts, then a ultra cloak, hooded blanket, and actual blanket. I have liked everything from them, and had no problems from them, or the delivery. I personally do not care too much for the boardshorts, but they are fine, and just my personal opinion. I had no problem with the customer service and even got a refund back promptly as well from an item I wanted taken off my order. I have not returned anything or tried so no idea on how that experience is. Overall, definitely recommend for the shirts and shorts, and the cloak and blanket are really warm, and good for winter in my opinion.
    • Review fromFran L

      Date: 03/26/2025

      5 stars
      If you're looking for unique, spirit based, and eye-catching prints on comfortable, sporty and versatile clothing pieces, I highly recommend Lunafide. I already purchased 8 pieces to mix and match throughout the different seasons - from a luxury winter coat to cool hoodies to everyday joggers. The entire Lunafide team is attentive, trustworthy, professional and creative - producing some of the coolest clothes I've ever seen! To me, it's like wearing art and magic at the same time! BTW, if I see you wearing a Lunafide piece, I will come up to you, compliment you, and say, "Hello, my friend!"

      Lunafide.com

      Date: 04/03/2025

      Wow, ****! ?? Your review truly made our day! Thank you for being such an amazing supporter of Lunafide. We're thrilled that you see our pieces as more than just clothing—art, magic, and self-expression all in one! ?????
      It’s incredible to hear how much you love mixing and matching your Lunafide collection through every season. Your energy and enthusiasm mean the world to us! ???? And we absolutely love that you’ll be out there spreading the Lunafide love—if we ever see you, we’ll be sure to say, "Hello, my friend!" right back at you! ??????
      Thanks for being part of the Lunafide family—we can’t wait to keep creating for you! ????
    • Review fromCody B

      Date: 03/07/2025

      5 stars
      When my Book of the Dead board shorts came in, immediately tried them on! Suuuuper comfy, and soft, beautifully handmade! Well worth every dollar, and looking forward to future purchases!! Love them, thank you!!!
    • Review fromK. D

      Date: 03/07/2025

      2 stars
      Fine customer service, order received as specified, excellent fit, fun artistic designs.
    • Review fromEvie W

      Date: 03/06/2025

      5 stars
      Awesome customer service and support. I ordered a sweatshirt and left off the discount code. The staff was immediately responsive and everything was completed to my satisfaction. Thank you Lunafide!

      Lunafide.com

      Date: 04/03/2025

      Thank you, Evie! ???? We're so happy to hear that you had a great experience with our customer service team! ?? We always strive to provide quick and helpful support, and we're glad we could get everything sorted for you.

      Enjoy your sweatshirt, and thanks for being a part of the Lunafide family! ?????
    • Review fromKieran G

      Date: 02/10/2025

      5 stars
      I've purchased several cloaks from Lunafide over the years and they've all been delightful. They've all been warm, soft, and durable. But this most recent one prompted me to write this review.

      It was my first time needing to interface with customer service, with a cloak coming back as a different color than I saw when I ordered it.

      Customer service was super responsive, helpful, and gave me everything I needed for a return, making the process super easy.
      10/10 would recommend for both product quality and customer experience.
    • Review fromShweta a

      Date: 02/09/2025

      5 stars
      Cloaks arrived on time. They look beautiful. Amazing design, warm, but lightweight. Seem perfect for our upcoming festival!

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