Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau
®
Powered by data. Driven by trust.
For Businesses
Powered by data. Driven by trust.
Share
Business Profile

Educational Supplies

Tiny Thinkers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Educational Supplies.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 46 total complaints in the last 3 years.
  • 46 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/10/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Items are much smaller than advertised and cheaply made, not at all what was advertised

  • Initial Complaint

    Date:08/08/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Apparently when I purchased my learning items I was enrolled in some sort of club which on my order confirmation says was free. Then I was charged $29.99 for a monthly recurring charge. I emailed customer service that said they couldnt refund since it was apart of their T&C but it would be cancelled moving forward. I let that charge go because i figured maybe i didnt actually read the terms correctly. then this month i received another charge for $29.99. When i emailed customer service again, they gave me a generic paste and copy response they gave me the first time. I emailed back saying that it was supposed to have already been taken cared of, but since that time i have not had any response

  • Initial Complaint

    Date:07/31/2025

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased products from this place on July 12 after hearing about it through an advertisement on TikTok. My items were supposedly shipped on July 14 and according to the information I found, orders usually take 7-10 days to arrive once shipped. I was given a tracking number but whenever I check it it says there are no updates. The only way to contact this business is through email and I have emailed them 3 times over the past week I have yet to get a response. I now believe I have been scammed and I don't know what my next steps should be. I do not recommend doing business with this company. .

    Customer Answer

    Date: 08/11/2025

    From: tinabennett <**************************************>
    Sent: Sunday, August 10, 2025 4:24 PM
    Subject: Concerning complaint no. 23684994

     

    I received my product finally. I am writing now because they charged me for the product on July 14 (*****) and then attempted to charge me again today August 10 the same amount *****. Luckily my bank rejected the payment but now I have to call my bank cancel my debit card and set up a new debit card, which is a huge inconvenience. Are there other steps I should take to report their fraudulent activity? Thank you, **** *******

  • Initial Complaint

    Date:07/16/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 6/17/2025 I ordered from this company, in amount of $29.00, a set of children's workbooks. Immediately after ordering I received an email with the summary of the order and there was a line for a recurring membership. I did not select this as part of my order. The instructions to cancel this membership lead to a dead end on their website. I have reached out to them more than ten times over this month to have this recurring charge, that I did not authorize, turned off. I have not received a response. Today, 7/16/2025, my checking account was charged for $29.99 from this company. There is no street address listed anywhere that I can find and only know *************, ** because it appears on the transaction that posts to my bank statement. I am working with my bank to dispute this charge and will most likely have to get a new debit card issued to stop future charges. I am hoping that a complaint filed with the BBB might prevent other people from using a company that commits fraud by adding unauthorized items to orders and is unreachable to resolve the issue.

Tiny Thinkers is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.