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          ProElectronics Distributing Inc has 1 locations, listed below.

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            Business ProfileProElectronics Distributing Inc

            Home Electronics

            Contact Information

            218 W Palm Ave

            Burbank, CA 91502-1835

            Get Directions
            Visit Website
            (877) 841-2669

            Customer Reviews

            1.06/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            218 W Palm Ave, Burbank, CA 91502-1835
            BBB File Opened:
            9/2/2016
            Years in Business:
            12
            Business Started:
            5/1/2012
            Business Incorporated:
            2/9/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Global Cellution Distributors
            Business Management
            • Greg Kisclyuk, President
            Contact Information

            Principal

            • Greg Kisclyuk, President

            Customer Contact

            • Greg Kisclyuk, President
            Additional Contact Information

            Fax Numbers

            • (818) 847-1226
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/22/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Do NOT BUY they will tell you the serial number is wrong if you happen to want a refund on a DEFECTIVE PS5. If theres anything wrong with it *******s return policy becomes VOID. Weeks after ******* gives you the refund they will send an email saying we are taking the money back because this isnt the same PS5. They will cancel your refund!!! Claim its not the same PS5 they sent you!! This is NOT ******* ITS A 3rd party vendor TOTAL SCAM DO NOT BUY! This was a BIRTHDAY GIFT-present and they made this a nightmare. They need to send back what I sent then if its not the PS5 they left on my doorstep!!!! POS scammers and liars save yourself go to BESTBUY. This wouldnt have happened there.
            Read More
            Read 13 More Complaints

            Customer Reviews

            16 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nina S

            02/21/2023

            Scam artists!!! They sent us a lost/stolen Playstation 5 (sold off of *******.com as a third party seller). We called Playstation customer support and they tracked the serial number on this device as lost/stolen. We called ******* customer support and they told us to return the PS5 back to a Wal-Mart store and they would initiate a refund from Proelectronics Distributing Inc. Oh, low and behold, we receive an email last night from Proelectronics saying that they received the PS5 but that they have no records of that device ever being in their inventory or sold by them. Of course they say this! Just looking at reviews this is a very commonly scam they run. And why ******* continues to work with this company is beyond me! This company needs shut down immediately! We will be filing a police report as well! Calling credit card company and reporting them as fraudulently taking money from our card as they sent out a stolen Playstation 5! Because of course we can't get a refund from Proelectronics distributing inc. Oh, and, tried calling their customer support at all hours of the day, every day of the week and NOBODY answers! You can only email them. Shame on you ******* for working with this terrible company!

            ProElectronics Distributing Inc Response

            05/10/2023

            We want to assure you that we follow a strict procedure when it comes to processing returns, especially for expensive items. As part of this procedure, we keep a record of all serial numbers for the items we sell, and when an item is returned with a different serial number, we have to take certain steps to protect our customers and our business.While we understand this may cause some inconvenience, we assure you that our intention is always to provide a great customer experience. We are committed to resolving any issues promptly and fairly, and we would be happy to review your case again to ensure that all proper procedures were followed.Please feel free to reach out to our customer service team with any further questions or concerns. Our phone lines are open Monday-Friday 9am-6pm. If you have difficulty reaching us we answer all emails within 1 business day, often it takes just a few hours. We appreciate your business and look forward to the opportunity to serve you again in the future.
            Read 15 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

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