Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Pheromonal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1/5 stars

Average of 33 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTina B

    Date: 01/04/2025

    1 star
    Never received my order. It's been over a month and they keep trying to charge my card 30 dollars for the vip program. Unresponsive customer service. I asked for a refund and didn't get anything. No product, no refund.
  • Review fromSasha H

    Date: 01/01/2025

    1 star
    Fraud! Ordered 10/20/24, was emailed that there was a delay, with a delivery of 12/15/24. Still nothing and their email is now deemed undeliverable. Will dispute!
  • Review fromSue J

    Date: 01/01/2025

    1 star
    Scam. Never received order and they took $50 of my money. Time for a class action.
  • Review fromKimberly C

    Date: 12/29/2024

    1 star
    Ordered well before Christmas. Said it would be delivered by then. I have emailed and called and no one has called me back. I got an email response twice saying the exact same copied and pasted message that it will be shipped in 4-5 days and the product does not arrive. I requested a refund twice also and nothing has happened.
  • Review fromAmy R

    Date: 12/26/2024

    1 star
    Scam. I ordered 12/7 and the order never left received status. I dont think its ever going to ship.
  • Review fromTatum S

    Date: 12/25/2024

    1 star
    Same as the others, never received my order and got enrolled in a subscription service
  • Review fromShandra M

    Date: 12/24/2024

    1 star
    THIS IS A ************* Go look them up on ******** and look at their comments. They not only scammed ME, but tons of other people. Looks like the owner is in ********. Do NOT order from this company v
  • Review fromAngelia B

    Date: 12/21/2024

    1 star
    I paid for buy 3 get 3 free on body shimmer pheromone scents and 5 lip glosses and expedited 3-5 day shipping and shipping insurance and it charged me for VIP access which I didn't want and I have emailed several times asking for how to get refunded or replacement and no replies and nothing happens.
  • Review fromJorie D.

    Date: 12/19/2024

    1 star
    Purchased 2 bottles on 10/25 and still have not received anything. Ive emailed support several times only to be promised that it would ship out soon. I believe this is a scam.
  • Review fromJessica P.

    Date: 12/17/2024

    1 star
    Zero stars!! I never received my order and they will not refund my order. This is such a scam.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.