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Business Profile

Freight Forwarding

DHL Express

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Forwarding.

Visit Website(800) 225-5345Email BusinessWrite a Review

About

Overview

Headquarters

DHL Express

1910 W Rio Salado Pkwy

Tempe, AZ 85281-2160

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Find a Location

DHL Express has 94 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    DHL Express is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    C

    Reasons for rating

    • 18 complaint(s) filed against business that were not resolved
    • Failure to respond to 8 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

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    About This Business

    This business provides statewide transportation services.

    Years in Business: 57

    Business Details

    Local BBB:
    BBB, Mountain West & Pacific Southwest
    BBB File Opened:
    6/1/1981
    Business Started:
    1/1/1969
    Business Started Locally:
    1/1/1969
    Business Incorporated:
    3/14/2002
    Type of Entity:
    Corporation
    Alternate Names:
    DHL Express USA Inc
    DHL Express Service
    D H L
    DHL Airborne Express
    Business Management:
    Mr. Rod Card, Director Customer Care
    Ms. Michelle Ticknor, Customer Contact
    Mr. Robert Mintz, Corporate Contact
    Mr. Mike Parra, President
    Mr. Joshua Frank, Vice President
    Mr. C Marcus- Stanley, Secretary

    Additional Contact Information

    Principal Contacts
    Ms. Michelle Ticknor, Customer Contact
    Customer Contacts
    Ms. Michelle Ticknor, Customer Contact
    Mr. Robert Mintz, Corporate Contact
    Additional Email Addresses
    Primary: Email this Business
    Additional Websites
    dhl-usa.com

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Business Categories
    Freight Forwarding, Transportation, Delivery Service, Air Cargo

    Latest Reviews

    • Sarah H

      "DHL returned a shipment to REMOVED(final destination was REMOVED) because I did not want to pre-authorize delivery online by signing away my right to report damaged or missing product. This is their 'default' practice, with no other option to sign on-site during physical delivery and inspection of freight." ... Read full review

    • Jason B

      "I had a package incoming that I called ahead of time to claim. DHL told me that they couldn't process the claim, but that they would call me to complete the process once the package arrived." ... Read full review

    • Andryah T

      "Extremely disappointing delivery and customer REMOVEDexperience.Their delivery driver delivered my package to the wrong address, and despite calling customer REMOVEDfor three consecutive days, I received no real help." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.