Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hearing Assistive Devices

Audien Hearing

Reviews

Customer Review Ratings

3.9/5 stars

Average of 636 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJeff S

    Date: 01/12/2023

    5 stars
    They work great. Staff was helpful. Went out of there way to find a part for me
  • Review fromDennis S

    Date: 01/12/2023

    5 stars
    So far superior customer service and asteal for the price had four thousand dollar aides in my drawer use these every day thanks audien
  • Review fromLeonard F

    Date: 01/10/2023

    5 stars
    Audien hearing Aids were less expensive and louder more effective and rechargeable compared with Hearing Aids from another company that cost more over $5,000 , and another company that cost me Hundreds of Dollars , and Audien mailed me My Hearing Aids in just a few days . Thank You Audien .
  • Review fromDavid S

    Date: 01/10/2023

    5 stars
    Outstanding product and ********* is customer service is well trained and quite helpful
  • Review fromSam C

    Date: 01/05/2023

    5 stars
    I bought a set of molded, battery operated hearing aids that were never comfortable, had me looking for batteries I dropped at times, from a certified audioligist, and with my insurance I still paid $1700.00 in copay out of pocket. I have worn my new Atom aids more since I got them a week ago, Dec.31, than I did the entire time I wore the molded bubble gum looking aids. I truly enjoy wearing them and hearing sounds I have not heard in a very long time. Factory work and Chain Saws are very hard on your ears, Audien Atom restored that damage.
  • Review fromTHERESA M

    Date: 01/05/2023

    1 star
    I have purchased their product. I was having issues with it, I have tried on MULTIPLE occasions to get resolution, to no avail. I am not happy with the product, I also have their "maintenance protection" plan that I have been trying to cancel for quite sometime. I don't care about their product, but I do want them to stop charging me for their maintenance plan.

    Audien Hearing

    Date: 01/09/2023

    Please contact us *******. We have 3 points of support. Phone: ************, email: *********************************** or visit *************************************************** for online chat support!
  • Review fromWilliam W

    Date: 01/03/2023

    5 stars
    I'm a musician. My church bought me my first hearing aid. A $4,700pair. The priblem I have with most hearing aids is that they use a frequency divider to lower the pitch of the highest frequencies by an octave, then they detune them to avoid the frequencies "fighting" with each other. This makes playing instruments like violins in tune impossible and makes music difficult to listen to. These solve the problem for me. They emphasize frequencies that produce consonants for clear speech, yet they do not distort the pitch, making them ideal for musicians. I have the Atom Pro, which is very convenient. I always have fully charged batteries. All in all I'm very happy with them.
  • Review fromElliott P

    Date: 01/02/2023

    5 stars
    My old hearing aids cost $4,000 and they werent nearly as good as my brand new $99 pair. I just discovered that my wall clock makes a ticking sound.
  • Review fromBrenda C

    Date: 12/19/2022

    5 stars
    Inexpensive Atom has given me back my life. **************** explained to me that I needed to wear a larger dome to reduce feedback whistling. I tried that and no feedback at all! I am enjoying the life around me again.
  • Review frombennie j

    Date: 12/18/2022

    5 stars
    Hello hearing aid users and want-ta-bs the Atom Pro is the finest with a great price. First off the design is top of line, small size, recessed volume control and no on-off switch. The small size is lighter, the volume control is great out of the way and not increased or decreased when installing or resetting and no on-off switch is the best part. I have used another mfg for 5 months and had one side give me trouble and found out it had a 90 day warranty. So I highly recommend the Audien products with a price you can afford.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.