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Average of 634 Customer Reviews
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Review fromRoth P
Date: 10/20/2022
1 starDo not do business with this company it is a scam. They advertise on their website that they will refund your money if you dont want the hearing aids. However when you send the hearing aids back you only get a partial refund of what you pay. I paid $99.00 for atom hearing aids and only got refunded $84.00. They are not honest about this up front and I want others to know about this fraud.
Audien Hearing
Date: 11/01/2022
****,You are mistaken. Please review your bank statements as the total amount you paid was $84.15. The Atom is listed for $99 but you purchased it with a discount code, bringing your order total to $84.15. I have fully reviewed your order and the refund process date which was on Oct 19th.Negative reviews impact our ability to reach more Americans in need. Please remove this review as it contains misinformation.Regards,***************Audien Hearing
Date: 11/01/2022
****,You are mistaken. Please review your bank statements as the total amount you paid was $84.15. The Atom is listed for $99 but you purchased it with a discount code, bringing your order total to $84.15. I have fully reviewed your order and the refund process date which was on Oct 19th.Negative reviews impact our ability to reach more Americans in need. Please remove this review as it contains misinformation.Regards,***************Review fromJohn P
Date: 10/19/2022
5 starsI love my new Atoms. They are my second pair and a technical improvement over mmy first ones, which I still keep as backup. I was quite surprised when I was first wearing them and I heard a soft swishing noise I had not noticed before. I did a little investigation and discovered it was the refrigerator in the kitchen! Now that is good hearing.I have had custom hearing aids that cost a couple thousand dollars and my wife has a $6,000 pair. I can't tell much difference between them and my Audiens. Thanks so much for that.Review fromDiane H
Date: 10/04/2022
5 starsI ordered these as a surprise for *****, he thought he was too young for hearing aids. And he fought me, but after a very short time he thanked me. This product has helped his tinnitus tremendously!!! Thank you for making them so readily available. And shipping was fast too!!Review fromBrian G
Date: 09/29/2022
1 starThis business sold me hearing aids with a 45 day guarantee for return. I returned them the same day i got them. To big for my ears. Since they recieved my return, they have ignored me and have not refunded my money. Been 3 weeks since they recieved the return. What a joke.Audien Hearing
Date: 10/03/2022
*****,After reviewing your order I can see we received your return on September 10th. There is a note on the order to process a refund but it seems one of our representatives did not do so! I apologize greatly for this mistake and have processed your refund in full as of October 3rd. Our team handles hundreds of customers daily and we do make mistakes. Again, I am sorry for the delay and hope this resolves this matter!Audien Hearing
Date: 10/03/2022
*update* It is possible you charged back or canceled your card. The refund was unable to process as of 10/3 through our system. Please contact us at ************** if you have not received your money back in full.
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