Reviews

Review Details

• Review fromMarcy D

  Date: 01/21/2023

  5 stars
  Very nice people to deal with! They really want you the customer to be happy.

• Review fromDon T

  Date: 01/20/2023

  3 stars
  I had tried several hearing aids products without success so when I saw the story about Audien hearing aids I was reluctance in trying them, but did it anyway. I really wanted them to work for me unfortunately they didn't. The hearing aids feel out of my ears, did seem to give me any increase hearing. I called the support staff several times took their suggestions but with out success. Three weeks after the purchase I sent them back.This process went very easy and received no hard pressure to continue to use them. This says a lot about Audien such as they really want their product to work for you, it's the case it's not for everyone. The three stars is for my experience with the product. I would give them 5 stars for their integrity.
  

  Audien Hearing

  Date: 01/25/2023

  ***,I am sorry our devices were unable to assist you! We are working on new products and constantly innovating to keep our prices low and our products accessible. I hope to see you trying our newer models when they are released and am glad you felt taken care of by our excellent support team!I also appreciate the 5 star statement for integrity, it means a lot.

• Review fromBrian Z

  Date: 01/20/2023

  5 stars
  The support team at Audien is simply awesome!! There response to your questions or concerns is quick and refreshing!! Keep up the good work!! Don't change a thing!!!

• Review fromwilliam H

  Date: 01/19/2023

  5 stars
  I'm on my 2nd week wearing the atom hearing aids. So far, so good. I had a question about the ear domes and customer service answered my concern promptly. The aids are comfortable to wear, volume is easily adjusted and they're easy to recharge. Up to this point, I'm happy with my purchase.

• Review frommary s

  Date: 01/19/2023

  5 stars
  i was very pleased with how fast i recived an answer when i e mailed AUDIEN.i havent recived my hearing aids yet but am anxiously waiting for them. thank you so much for allowing me to leave a review .

• Review fromRoger R.

  Date: 01/19/2023

  5 stars
  I have purchased two models of hearing aids from Audien. The first set was the atom and the second set was the atom pro, both are good. The hearing aids helped my hearing tremendously. I went back to Audien for my second purchase because the first set lasted so long and I had sweated over them and gave the aids a rough time. I do not recommend doing this but I wanted to give an example of the way I used them. I did not have the warranty with my 1st purchase but when emailing customer service to troubleshoot after having the hearing aids for a long time, the customer service was prompt in answering. I decided to upgrade to the atom pro but got the warranty this time (be sure to get the warranty). For any issues, I have had customer service helps me with them and answered my emails promptly. For the money, you will not find better hearing aids and the service is top-notch. When I purchase my next set, this is where I will get them. A great product with real customer service. I would recommend ********************** aids to anyone looking for hearing aids. *********************, ********, ***.

• Review fromWalt F

  Date: 01/18/2023

  5 stars
  Good service. Atoms are inexpensive but do the job of increasing hearing ability.

• Review fromJane W

  Date: 01/18/2023

  5 stars
  I purchased the Atom hearing aids. I was skeptical, but everything was easy. They kept me informed from beginning to delivery and after. Unfortunately, the Atom was too large. I contacted the returns department via chat. Again......excellent service and issue resolved. Always pleasant and very timely with everything. Hoping my next pair fits better! But I can tell you, I will be able to hear better! So, glad I purchased with Audien.

• Review fromFRANK C

  Date: 01/18/2023

  4 stars
  I'm happy with your product now that I finally received it.

• Review fromMaureen B

  Date: 01/18/2023

  5 stars
  We bought the EV3 for my mother when she entered a nursing home. She had previously tried some ordered from catalogs and been disappointed - and burned through many batteries. The feature that allowed them to charge without her needing to plug in a USB cable to the earpiece was a lifesaver!During Covid lockdown we had weekly Zoom meetings with the family. If not for these hearing aids, those would have consisted of an aide repeating everything said by others in the call. Instead, *** was able to hear her great-grandchild sing to her.