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Business Profile

Freight Forwarding

DHL Express

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Forwarding.

Visit Website(800) 225-5345Email BusinessWrite a Review

About

Overview

Headquarters

DHL Express

1910 W Rio Salado Pkwy

Tempe, AZ 85281-2160

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Find a Location

DHL Express has 94 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    DHL Express is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    C

    Reasons for rating

    • 18 complaint(s) filed against business that were not resolved
    • Failure to respond to 8 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

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    About This Business

    This business provides statewide transportation services.

    Years in Business: 57

    Business Details

    Local BBB:
    BBB, Mountain West & Pacific Southwest
    BBB File Opened:
    6/1/1981
    Business Started:
    1/1/1969
    Business Started Locally:
    1/1/1969
    Business Incorporated:
    3/14/2002
    Type of Entity:
    Corporation
    Alternate Names:
    DHL Express USA Inc
    DHL Express Service
    D H L
    DHL Airborne Express
    Business Management:
    Mr. Rod Card, Director Customer Care
    Ms. Michelle Ticknor, Customer Contact
    Mr. Robert Mintz, Corporate Contact
    Mr. Mike Parra, President
    Mr. Joshua Frank, Vice President
    Mr. C Marcus- Stanley, Secretary

    Additional Contact Information

    Principal Contacts
    Ms. Michelle Ticknor, Customer Contact
    Customer Contacts
    Ms. Michelle Ticknor, Customer Contact
    Mr. Robert Mintz, Corporate Contact
    Additional Email Addresses
    Primary: Email this Business
    Additional Websites
    dhl-usa.com

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Business Categories
    Freight Forwarding, Transportation, Delivery Service, Air Cargo

    Latest Reviews

    • Brooke H

      "I've never had to pay additional fees for receiving a package from overseas from this same vendor, and now I do with DHL. They also "attempted" delivery twice, stating I wasn't home and they needed an access code." ... Read full review

    • Mary P

      "First, I don't think they even deserve 1 star due to their lack of communication and professional skills. Second, this is not the first but the second disappointment I got from DHL "International" courier service." ... Read full review

    • Shanel d

      "I am submitting this complaint because I believe I was subjected to unlawful retaliation and sexual harassment while employed by this company.During my employment, I was sexually harassed by two supervisors." ... Read full review

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.