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Business Profile

Electronics and Technology

Protecht Inc

Headquarters

BBB Accredited BusinessA-Rated by BBB
Visit Website(844) 849-4827Email BusinessWrite a Review

About

Overview

Headquarters

Protecht Inc

7878 N 16th St Ste 165

Phoenix, AZ 85020-4490

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Find a Location

Protecht Inc has 3 locations, listed below.

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    • Headquarters Location

      Protecht Inc

      7878 N 16th St Ste 165 Phoenix, AZ 85020-4490

      BBB accredited business seal

    • Protecht Inc

      3424 Via Oporto Newport Beach, CA 92663-3941

      BBB accredited business seal

    • Protecht Inc

      4517 N 12th St Phoenix, AZ 85014-4202

      BBB accredited business seal

    BBB Accreditation & Rating

    Protecht Inc is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Rating

    A-

    Reasons for rating

    • 183 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

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    About This Business

    This business offers the technology to connect live events, ticketing platforms, insurance companies, and customers.

    BBB Accredited Since: 3/13/2018

    Years in Business: 10

    Products and Services

    Booking protection, Hotel protection, Live event ticket protection, Refund protection, Registration protection, Shipping protection

    Business Details

    Local BBB:
    BBB, Mountain West & Pacific Southwest
    BBB File Opened:
    12/11/2017
    Business Started:
    12/18/2015
    Business Incorporated:
    4/8/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Names:
    TicketGuardian LLC
    FanShield LLC
    Teak
    Business Management:
    Mr. Bryan Derbyshire, CEO/ Founder
    Mr. Derek Witte, General Counsel
    Mrs. Natasha Oudin, Customer Service Manager
    Mr. Randy Befumo, CFO
    Ms. Christie Tierney, Customer Service Specialist
    Chase Finnell, Head of Insurance

    Additional Contact Information

    Principal Contacts
    Mr. Bryan Derbyshire, CEO/ Founder
    Customer Contacts
    Mr. Derek Witte, General Counsel
    Mrs. Natasha Oudin, Customer Service Manager
    Mr. Randy Befumo, CFO
    Ms. Christie Tierney, Customer Service Specialist
    Additional Phone Numbers
    Other Phone: (949) 274-4678
    Other Phone: (509) 387-0195
    Additional Email Addresses
    Primary: Email this Business
    Sales: Email this Business
    Additional Websites
    ethicalcommunity.org/Prot...
    protecht.io
    Social Media

    Additional Information

    Payment methods
    We accept the payment methods of the ticketing platforms.
    Refund and Exchange Policy
    We have a 72-hour cancellation of policy after purchase with restrictions depending on when the live event occurs for domestic (US Based) clients.    For customers internationally the Free-Look period is 14 days.
    Other Resources
    Arizona Department of Insurance and Financial Institutions (DIFI)
    2910 N. 44th Street, Ste. 210
    Phoenix AZ 85018
    Phone Number: (602) 364-2499
    Fax Number: (602) 364-2505
    http://www.azinsurance.gov
    [email protected]
    Business Categories
    Electronics and Technology, Insurance Consultant, Pet Insurance

    Latest Reviews

    • L D

      "No words. Don't buy the protection plan." ... Read full review

    • Andy K

      "Immediate response is to always deny your claim. When I copied their own words from the contract, their tune changed." ... Read full review

    • andrew v

      "1 star Paid for refund protection and cant get a straight answer no my refund I paid for I purchased refund protection for the Big Sur Trail race scheduled for September 26, 2026. The organizer announced that the Timber Fire closed REMOVEDand the race course, caused mandatory evacuations, and made it impossible to hold the event as scheduled." ... Read full review

    View all Reviews

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