Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

This business offers IT solutions for the healthcare industry.  

BBB Accredited Since: 6/27/2018

Years in Business: 15

Products and Services

EHR, EMR, PM, RCM, Clearinghouse

Business Details

BBB File Opened:
1/6/2017
Business Started:
6/30/2011
Type of Entity:
Corporation
Alternate Names:
CompuGroup Medical Inc
Business Management:
Mr. Carl Smith, Board Member
Mr. Derek Pickell, CEO
Mr. Benedikt Brueckle, President/CFO
Mr. Patrick Hall, Marketing Director

Additional Contact Information

Principal Contacts
Mr. Carl Smith, Board Member
Mr. Derek Pickell, CEO
Mr. Benedikt Brueckle, President/CFO
Mr. Patrick Hall, Marketing Director
Customer Contacts
Mr. Carl Smith, Board Member
Mr. Benedikt Brueckle, President/CFO
Additional Email Addresses
Primary: Email this Business
Additional Websites
ethicalcommunity.org/comp...
Social Media
Facebook

Additional Information

Payment methods
Checks, Credit Cards, ACH

Latest Reviews

  • Michelle Z

    "We are a small medical practice and due to ongoing reimbursement challenges, we made the difficult decision to close our lab in 2025. Our contract remained active through March 31, 2026, and throughout our many years as a customer, we have consistently met our payment obligations in full and on time." ... Read full review

  • Vitaly K

    "Fraudulent billing practices. Our company continues to receive bills 5 years after termination of services." ... Read full review

  • Rita S

    "These people are as shady as they come. Unless you're interested in being billed on a yearly basis for "services" that you will never use DO NOT WORK WITH THIS FRAUDULENT COMPANY." ... Read full review

View all Reviews

Frequently asked questions about CompuGroup Medical

  • Is CompuGroup Medical BBB Accredited?

    Yes, CompuGroup Medical has been a BBB Accredited Business since June 27, 2018.

  • What is the BBB rating of CompuGroup Medical?

    CompuGroup Medical has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does CompuGroup Medical have on BBB?

    CompuGroup Medical has 3 complaints filed with BBB in the last 3 years, none of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of CompuGroup Medical.

  • How many customer reviews does CompuGroup Medical have on BBB?

    CompuGroup Medical has 4 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of CompuGroup Medical.

  • How do I file a complaint against CompuGroup Medical?

    You can file a complaint against CompuGroup Medical on BBB.

  • Where is CompuGroup Medical located and what areas does it serve?

    CompuGroup Medical is headquartered at 3838 N Central Ave Ste 1600, Phoenix, AZ 85012-1950. Service area: United States of America.

  • What does CompuGroup Medical do?

    The BBB Business Profile for CompuGroup Medical describes the business as follows: This business offers IT solutions for the healthcare industry. Business category: Computer Software.

  • How long has CompuGroup Medical been in business?

    CompuGroup Medical has been in business for 15 years, since 2011.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.