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About

About This Business

This business offers fitness education and certification for personal trainers online.

BBB Accredited Since: 2/25/2011

Years in Business: 39

Products and Services

Certified Personal Trainer, Corrective Exercise Specialization, Nutrition Coach, Performance Enhancement Specialization, Wellness Coach Certification

Business Details

BBB File Opened:
1/13/2011
Business Started:
1/1/1987
Type of Entity:
Sole Proprietorship
Alternate Names:
National Academy of Sports Medicine
Business Management:
Mr. Caleb Hanger, Senior Director of Operations
Mr. Román Ruiz, Customer Service Manager
Ms. Marisa Valdez, Customer Service Manager
Mr. Zachary Menlove, Customer Service Manager
Ms. Mayra Sandoval, Customer Service Manager

Additional Contact Information

Customer Contacts
Mr. Caleb Hanger, Senior Director of Operations
Mr. Román Ruiz, Customer Service Manager
Ms. Marisa Valdez, Customer Service Manager
Mr. Zachary Menlove, Customer Service Manager
Ms. Mayra Sandoval, Customer Service Manager
Additional Websites
ethicalcommunity.org/nati...

Latest Reviews

  • Michael H

    "Useless materials and an unprofessional mafioso mentality. When first inquiring about it I was quickly contacted by multiple pushy salespeople for a few months." ... Read full review

  • Sam S

    "NASM is a scam. Try ACE or ISSA for less sketchy results."

  • Suzanne P

    "REMOVEDcustomer service. If I could give a rating lower than 1 star, I would." ... Read full review

View all Reviews

Frequently asked questions about NASM

  • Is NASM BBB Accredited?

    Yes, NASM has been a BBB Accredited Business since February 25, 2011.

  • What is the BBB rating of NASM?

    NASM has an A BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does NASM have on BBB?

    NASM has 184 complaints filed with BBB in the last 3 years, 69 of them in the last 12 months.

  • How many customer reviews does NASM have on BBB?

    NASM has 65 customer reviews on BBB.

  • How do I file a complaint against NASM?

    You can file a complaint against NASM on BBB.

  • Where is NASM located?

    NASM is located at 355 E Germann Rd Ste 201, Gilbert, AZ 85297-2957.

  • What does NASM do?

    The BBB Business Profile for NASM describes the business as follows: This business offers fitness education and certification for personal trainers online. Business category: Training Programs.

  • How long has NASM been in business?

    NASM has been in business for 39 years, since 1987.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.