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          Lexus of Chandler has 1 locations, listed below.

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            Business ProfileLexus of Chandler

            New Car Dealers

            Contact Information

            7430 W. Orchid Lane

            Chandler, AZ 85226-1002

            Visit Website
            (480) 421-4000

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers new and used automobiles and automotive repair services.

            Business Details

            Location of This Business
            7430 W. Orchid Lane, Chandler, AZ 85226-1002
            BBB File Opened:
            1/27/2006
            Years in Business:
            18
            Business Started:
            11/21/2005
            Business Incorporated:
            11/7/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • SL Automotive, LLC
            Business Management
            • Mr. Randy Usery, General Manager
            Contact Information

            Customer Contact

            • Mr. Randy Usery, General Manager
            Additional Contact Information

            Fax Numbers

            • (480) 421-4005
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Alexander M

            08/31/2023

            Make sure you get a second opinion.I have a 2012 Lexus ES 350 with less than 70k miles. *** single owner before me was a senior citizen in ********, **. This vehicle has never seen a winter, and has been well maintained.2/3 times I've been serviced at Lexus of Chandler has recommend costly repairs to my low mileage vehicle. I do not recall the exact "repair" that was done. However I do remember the 3rd recommendation.*** repair proposal from Lexus of Chandler was over **** dollars for an 18 dollar part. I understand that labor needs to go into this so I called to two different certified ****** mechanics in the valley. Both mechanics quoted the job at under $2000.Lexus of Chandler was trying to overcharge my repair by over 100%. It's really egregious an imported car company is trying to hose people in the community during these times of economic struggle.Be careful, and get a second opinion. I'm sure they've done this to others.

            Lexus of Chandler Response

            09/01/2023

            Dear ****,

            I personally would like to apologize for the misunderstanding we had over the pricing of the Power Steering Rack Boot and the actual Power Steering Rack itself.

            The price we quoted included both parts, (factory OEM) Power Steering Rack Boot and Power Steering Rack plus labor.

            The part you are referring to is for the Boot only at $18.

            The Rack is the more expensive part that was included in the quote, plus labor to do all repairs.

            Please feel free to reach out to me at ************************************* or ************ if you would like to discuss further.

            We would still welcome your business and I would be happy to discuss the price with you.

            Best always, 

            *********************
            General Manager
            Lexus of Chandler

            Read 1 More Customer Review

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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