Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Loans

Birch Lending

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loans.

Reviews

Customer Review Ratings

1.23/5 stars

Average of 40 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAkillah C

    Date: 05/22/2024

    1 star
    I signed up for a loan using the Forbes website links for loans. Somehow, I ended up receiving an email from Birch stating that my loan was approved. I had no idea they were not associated with the original application. Desperately, I signed the document, not knowing I would be paying quadruple the amount borrowed. This place is a scam. The payoff amount fluctuates inconsistently. When I called to ask why my payoff amount was cheaper a week ago, I was told the information was in the contract I signed. The workers there are rude and refuse to answer any questions, constantly referring me to the disclosure.After paying $3,000 on my $500 loan, I was finally able to pay the remaining $446.08. However, you arent allowed to make the final payment online, making the process a hassle. When I called, it took the agent 40 minutes to process my payment. I told her I was at work and asked if she could make it quick. I also asked if I would receive a receipt, but she only referred to the disclosure, saying I would receive an email once the payment was successful. This didnt confirm if I would receive a receipt.I wish this place could get shut down. They prey on people in need of loans.
  • Review fromLourdes A

    Date: 05/04/2024

    1 star
    Horrible company. They over charge you for your loan. I received a $840 loan and I just realized they are going to charge me $5,000 for the loan.
  • Review fromErin T

    Date: 04/02/2024

    1 star
    I had an emergency and needed a quick $1000 to pay rent. I never saw the actual payments listed in the application and the percentage rate was high, but under 30%.I have paid two payments of $267.80 and logged into their website to see what the balance was. I was appalled by the loan agreement listed on their website and it stated I had 20 payments of $267.80 to make totaling $5,356.07. This is seriously robbing people who need help and taking advantage of a bad situation for an absurd amount of money to pay back. I did not see this in their loan application.if I did, I would have never went this route. Seriously f%#ked up what this company does to people putting them much deeper in the hole. Oh, and if I wanted to just pay the loan off today it would be $1,068. Even though I have already paid $535.60
  • Review fromRodney G

    Date: 04/01/2024

    1 star
    the interest is ******% me and my boyfriend got a loan for 600 dollars and by the time this loan is over we will be paying close to ***** dollars absolutely highway robbery this business needs to be shut down. 0/10 WOULD NOT RECOMEND
  • Review fromKristen S

    Date: 03/28/2024

    1 star
    I took out $800 loan. I made 11 payments of $162.12 and got a payoff quote today for $792.44. This is literally $8 less than what I got my original loan amount for. I have made 11 payments which total out to be $1,783.32 and now including the payoff I just made, I will have spent a total of $2,575.76 just for a $800 loan. I'm literally crying right now. These people are fraudulent, and this should be illegal! Their customer service is horrible. I highly encourage, that even in the event of an emergency, DO NOT USE THIS COMPANY!
  • Review fromBocephus Y

    Date: 02/27/2024

    1 star
    I like a lot of these others wanted to get a small $1000 loan around Christmas until I got income tax. I asked for $1000 but they of course here have $1050, pay pack $140 a week. until after i made 8 payments was curious where is was sitting. 679% interest, the interest was high as if not higher than my payment so after i made the 8 payments my balance was $1057. This place should be shut down and had to be borderline ILLEGAL what they are doing. Ive seen payday loans with around 400% interest but mine was near double that.. So if youre looking for a payday loan you can basically pay back instantly stay away from these people. Wish I had money for an attorney right now to look into this because its highway robbery.
  • Review fromMaria B.

    Date: 02/27/2024

    1 star
    Unless your desperate and plan to pay back the next day, do not use them!!I called to pay off loan and was told they needed "a heads up" before I payed it off so I would still be charged the next scheduled payment. *** was rude and hung up on me. Had to call back. B**** was rude too.
  • Review fromMichael M

    Date: 02/06/2024

    1 star
    Took out a $800 loan that now is costing me $5,000. They are charging me a 300% plus interest rate which was not disclosed in the initial contract. They have modified their contract along with forging my signature on documents I did not sign. THEY ARE FRUAD!!
  • Review fromNicole N

    Date: 01/10/2024

    1 star
    Illegal and predatory. I borrowed **** and was charged 696% APR for the loan, havingmto pay over **** and I wasn't late nor did I miss a payment.
  • Review fromEduardo C

    Date: 12/27/2023

    1 star
    The biggest heist in finances. DO NOT WORK WITH THESE PEOPLE.Be careful.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.