BBB Accredited Business Profile

Experian Consumer Services

Experian Consumer Services

(866) 431-3471

Experian Consumer Services

24 years in business
535 Anton Blvd #100
Costa Mesa, CA 92626
Additional Phone Numbers
  • (949) 567-3800
  • (866) 369-0417
  • (866) 960-6943
  • (866) 579-2218
  • (877) 300-2506
  • (877) 297-7793
  • (877) 513-4175
  • (888) 513-4175
  • (877) 481-6825
  • (877) 481-6826
  • (888) 888-8553
  • (714) 978-0078
  • (888) 888-8549
  • (714) 978-0059
  • (800) 220-2626
  • (714) 978-2357
  • (877) 297-7790
  • (877) 297-7709
  • (866) 506-7894
Additional Email Addresses
BBB File Opened: 05/24/1993
Business Started: 05/24/1993
Business Incorporated: 05/24/1993 in CA
Type of Entity
Business Management
  • Mr. Don Robert, Chairman
  • Mr. Ty Taylor, CEO
  • Mr. Kerry Williams, COO
Business Category
  • Credit Reporting Agencies
Additional Information
  • (866) 431-3471
    Monday-Friday 6:00 a.m. - 6:00 p.m. PST
    Saturday-Sunday 8:00 a.m. - 5:00 a.m. PST
Service Area
We service the following area(s): Texas City, TX
Alternate Business Names
  • Experian Consumer Direct
  • Credit Report Monitoring Service
  • Inc
  • Experian Interactive
  • Credit
  • Credit
  • Experian Credit Tracker

Number of Employees: 
BBB accredited business


Government Action

Consumer Financial Protection Bureau v. Experian

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On March 23, 2017 a Consent Order was filed against Experian and its subsidiaries by the Consumer Financial Protection Bureau (CFPB). The CFPB alleged Experian misrepresented that the credit scores sold t... Read More


Government action information involving this business is included in this report.


This company offers credit report monitoring services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Experian Consumer Services include:

  • Government action(s) against the business

Business Profile

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Federal Trade Commission
600 Pennsylvania Ave NW
Washington DC 20580

Experian Consumer Services

Experian Consumer Services


Customer Review Rating:


Composite Score: