Ordered Taylor Swift pajamas in January 2025. They arrived and were OK. In May 2025 I got an alert from my credit card company saying that Aurelle & Bloom were trying to charge my card $29.99. I denied the purchase. Looking back in my records, I saw they charged me in March and April. I am trying to get those charges removed.

Mailing said we would get two round trip vouchers on American United or Southwest airlines good for couples and valid in continental US from international airports. Plus 2 nites at over 1,000 Marriott Hilton or Hyatt hotels (option to extend). Retail value $1,180. Plus $100 dining voucher good at over 45,000 restaurants. Signed Carla Taylor Tickets cost $298 to use through a reservation company. Can only use "Departures and Checkin will take place on Sunday, Monday or Tuesday" and can't use on major holidays. ALso a $50 activation fee. Also hotel is "an economy level of accommodations (Days Inn, Super 8 or similar) but you can upgrade at YOUR OWN EXPENSE. Not at the Marriott level!! Dining vouchers are $25 per mo. through Restaurant.com. ANYONE can buy vouchers cheap on this site and there are almost NO GOOD restarants on there that accept the vouchers. Truly a scam. GLad we didn't buy anything.

Purchased Taylor Swift pajamas from them for a xmas gift, i realized i ordered wrong color & immediately emailed them, no response. Figured ok, whatever color comes in that is what i will gift. Waiting weeks on this item, then they have the nerve to charge you for a "membership" fee of $25/month which was never seen or the print was so little or hidden and did not see it. Tried calling them 3x with noone answering the phone & have left detailed messages with not 1:response back!!! Horrible customer service, BEWARE of ordering from this company, they also go by a diferent company name on FB as well.

The product was Taylor Swift pajamas. They sent email confirmations, but the next day when I looked at tracking it said, “delivered.”

I ordered a Taylor Swift Tumbler that was advertised as a Stanley Cup. When I try and track the order, the website is no longer working.

I purchased a Taylor Swift Piano Calendar as a gift. The link did not say thw origin of the product. It was 22 days before it was "delivered". However, it supposedly went through the US more than once and through several states that were not en route for regular mail. When contacting the company, they insist that it was delivered. After emailing them several times, they offered me a partial refund. They would not provide me with a carrier or other tracking number. I am contacting my Credit card to refuse payment.

Scammed me out of $1800 for Taylor swift tickets I never received

In June of 2024 was connected to a ticket broker through a friend who was selling Taylor Swift tickets. I spoke to the broker, Marc Vincent Moyens, several times over the phone and we communicated back and forth over text. He had a seemingly legit ticket site, seatestate.com and we negotiated a price of $2500 for 2 tickets to see Taylor Swift in Miami the weekend of October 18, 2024. On July 8th and 9th I sent him three payments via Zelle totaling the $2500. He sent me an email confirmation from his business email guaranteeing the tickets as discussed and confirming his receipt of my payment. After months of following texts, the concert dates came and went and Marc never provided the tickets. His story continually changed as to when I would get the tickets and when he was unable to deliver them he stated I would get a refund by October 30th. As of December 1st, I have not received my refund and have sent Marc numerous texts and Zelle payment requests which he has ignored and not responded to. I know of several other people that paid Marc for Taylor Swift tickets that were never received totaling almost $20,000 and this is clearly an ongoing scam.

In April 2024, an individual known to an associate of the victims reached out via Facebook Messenger saying that he had 4 tickets to Taylor Swift's Eras Tour at BC Place for December 6, 2024. On April 29, 2024, the suspect put the victims into contact with a fictitious LiveNation employee, using the alias Spencer Odegaard ([email protected]), in order to "transfer" his family's allocated tickets to the victim. The victims both e-Transferred $900 each to the suspect to initiate the transfer. Over the next 2 months, emails and text messages were exchanged between the three parties to try and pin down the details of the transfer, which included sharing fictitious transfer details and screenshots of tickets. On June 26, 2024, last contact was received from the suspect and no money was refunded. Suspect is believed to reside in Milton, ON, but may have relocated to Florida.

I was trying to buy concert tickets for my daughter for her birthday to the Taylor Swift concert and I ran across this site on facebook and thought it was legit and without doing any research because her concert was coming up so I thought I was getting something special for my daughter well to my surprise I was wrong and the person or persons totally scammed me out of $360.45 I have been devastated because I let my daughter down and that doesn’t sit well with me I’m ashamed of myself for trusting this person that hurts really bad I will not let that happen to myself again it’s just the tickets were so expensive and when they said that they work for a non profit organization to help people buy tickets at the regular price that hasn’t been scaled i thought ok well this sounds great so I thought I was getting a great deal for her and what a birthday gift that would be to see her in concert on her birthday but that didn’t happen of course Thanks