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Online Purchase - Hugh & clark

Multiple e-mails received immediately after order placement. 1. Thanks for order 2. Our team is getting on it 3. Order almost ready/checking quality 4. Order sent to “courier” 5. Shipment guaranteed by UPS 6. Must use website “shop” (not UPS) website to check status. 7. “Shop” website states “in transit-no info”. 8. UPS does not recognize shipping/tracking number. 9. Sent 2 requests to Hugh&Clark for information, no replies.

Dollars Lost: $70.65

Newport, RI

Date Reported: October 11, 2025

Business Name Used: Hugh clark

Advance Fee Loan - Cordova Lending Service

I was asked to send $750 for down payment for a loan because of credit issues through money gram. Than later needed an additional $750 transfer to Ria in which I foolishly did. Well after the transfers were wired. I did not receive the loan nor will they return my call.

Dollars Lost: $1500

Seattle, WA- 98181

Date Reported: October 11, 2025

Business Name Used: Cordova Lending Service

Online Purchase - Runo Plants

During a TikTok live hosted by Runoplants on October 2nd, the business was selling a “mint monstera” plant for over $100. I commented that the same plant cultivar had recently been available at Target for about $70 and asked for clarification about the price difference. Instead of responding, the business immediately blocked me from commenting and later blocked my account entirely. Their decision to silence questions rather than address them raises serious concerns about transparency and honesty in their sales practices. I am submitting this complaint to request that the company review how they handle customer inquiries and provide clear, accurate pricing information to avoid misleading future buyers.

Dollars Lost: $0.0

Date Reported: October 11, 2025

Business Name Used: Runo Plants

Employment - HawkLine Express

they offer you a group with a big salary ID and you a picture holding your ID. They they send you a contract to sign then help you set up a dashbroad where it will let you know your pay and when a package is on the way

Dollars Lost: $0.0

Englewood, CO- 80111

Date Reported: October 11, 2025

Business Name Used: HawkLine Express

Online Purchase - Acormm

Item identified for sale for $95.99. Authorized purchase for same amount. Immediately after the charge, seller changed the charge to $110.00 without permission. I messaged the Seller asking why and to cancel order. No response or credit provided nor product delivered.

Dollars Lost: $110

Unknown Location

Date Reported: October 11, 2025

Business Name Used: Acormm

Online Purchase - Online Retailer Scam - Free People Impostor

A tracking number was provided for their logistic system but nit USPS mail, Order eas made on 9/2/25, after a 2 week delay, I continued to email with complaints. They continued to claim it was en route and coming from China. I received a notification through their tracker system, claiming the package was delivered to my porch when in fact it has not. They promised a refund and I never received it either. I am put of $116.00.

Dollars Lost: $116

Unknown, NJ- 70312

Date Reported: October 11, 2025

Business Name Used: N/A

Online Purchase - Online Subscription Scam

I emailed the company for details. I was informed I signed up for a VIP subscription. Why do I need or want a VIP membership? They made notation on money they withdrew for an electric razor, decor furnishings and merchandise. Which I did not order or receive. They removed money under qu*duskbeautyco Dear *******, Thank you for reaching out to us and I understand that you have concerns about a charge on your account. Not to worry, I am more than happy to help you! Upon careful review, we can see that the charge came from the VIP membership. It looks like when you placed your order from Dusk Beauty, you opted to subscribe to the VIP membership. By taking advantage of this offer, you will be signed up for our exclusive Dusk Club program. The Dusk Club is an exclusive program that provides you with: -Access to VIP pricing on all website products -Access to trending products through the Dusk Portal -Free shipping on all Dusk Portal orders -Lowest price guarantee on all VIP ---Portal orders -Priority 24/7 customer support Let me show you what happened. When you completed your purchase, you also agree on our Terms of service under Section 7 AUTO RENEWALS: I acknowledge that I have read & agree to the VIP Membership provides access to VIP Pricing on all products on the website, priority access to 24/7 customer support, free shipping on all membership portal orders, and exclusive new product releases. Automatic Billing. Your credit card or other payment method on file will be charged the VIP Membership fee of 29 dollars and 99 cents USD (exclusive of taxes) every 30 days without obtaining your further confirmation or revised payment information. The first charge will occur 12 days after purchase and then every 30 days after. You may be charged less, but never more than the Membership Fee without your revised consent. Cancellation. If you wish to cancel the VIP Membership at any time, you may do so by filling out the Cancel Membership form on our Website, by emailing us at [email protected], or by calling us at (307) 381-6872 at least 3 days before the next billing period with your full name and the email and physical address associated with your use of the Service. Your failure to cancel or your continued use of the VIP Membership reaffirms that Company is authorized to charge you for, and you are responsible for paying, all VIP Membership fees. This acknowledgment confirms your agreement to the terms outlined, including any associated fees and conditions. However, if you feel that the VIP program isn’t the right fit for you, that’s perfectly okay. You’re in control, and we want to make this as easy as possible for you. If you'd like to cancel your subscription, just let us know, and we’ll take care of it promptly.

Dollars Lost: $76.92

Unknown Location

Date Reported: October 11, 2025

Business Name Used: Dusk Beauty Co

Tech Support - Tech Support Scam - Hewlett-Packard Impostor

I attempted to get assistance with setting up my new Hewitt Packard printer. The final set up step was to access 123.hp.com for assistance with the software connection. I attempted to acces the site as instructed which I thought would connect me to the Hewitt Packard's web site but was actually connected with Candler Care llc. instead. I gave this fraudulent company access to my computer. They went in and they did, in fact fix my laptop. But then advised me that I had numerous viruses, trojans, etc in my laptop. I had some reservations, but they ended up coercing me to let them go in to fix these. So-called trojans and viruses and advised me it would cost $213. They also requested that I take advantage of their annual $699 a year protection pla which I declined. I advised them that I would be paying for their service through PayPal just in case they were a scam. And of course, they assured me, they weren't. They also sent me an invoice with the HP logo on it. However, after thinking about this more thoroughly, I called the HP number that I had used previously to help me with online support, who told me that they were not affiliated with this company, and they've had other reports of this kind of thing happening.

Dollars Lost: $213

Unknown Location

Date Reported: October 11, 2025

Business Name Used: Candler Care Llc

Employment - Employment Solicitation Scam - Robert Half Impostor

Hi,I'm Lyra from the Robert Half recruitment team. We came across your profile on multiple job platforms and believe you are a great fit for our current remote part-time position. This role is responsible for assisting companies such as Costco and Sam’s Club to enhance product visibility and customer engagement. The working hours are very flexible—only 90 minutes per day, 4 days a week. You can work from anywhere, with a daily pay ranging from $250 to $500. During the probation period, the basic salary of $600 will be paid in a lump sum after three days. We provide free training, as well as 15 to 20 days of paid annual leave and all standard holidays. There are currently 35 open positions. If you are interested in joining us, please send a text message to 3323883115 for more information Note: You must be at least 25 years old and responsible.

Dollars Lost: $0.0

Unknown Location

Date Reported: October 11, 2025

Business Name Used: N/A

Online Purchase - THISMFDOOM

In August, I ordered two hoodies on the website for a total amount of $129.60. Emailed on the status and responded the order was being processed. Emailed another follow up and there was no response.

Dollars Lost: $129.6

Unknown Location

Date Reported: October 11, 2025

Business Name Used: THISMFDOOM

Online Purchase

Bought a Women's Vintage Pink Rose Embroidery Art Round Neck Long Sleeve Linen Blend Shirt, They kept sending me emails that the blouse was in shipment and had gone through customs from Ireland (I thought I was buying from the US. It's now Oct and I bought in Aug, supposedly to support cancer research. I finally discovered that it was supposedly sent to the wrong address that I had put on the order form - like I don't know my own address! I went to the post office and they told me it was probably a scam.

Dollars Lost: $58.72

Unknown Location