Description

I emailed the company for details. I was informed I signed up for a VIP subscription. Why do I need or want a VIP membership? They made notation on money they withdrew for an electric razor, decor furnishings and merchandise. Which I did not order or receive. They removed money under qu*duskbeautyco Dear *******, Thank you for reaching out to us and I understand that you have concerns about a charge on your account. Not to worry, I am more than happy to help you! Upon careful review, we can see that the charge came from the VIP membership. It looks like when you placed your order from Dusk Beauty, you opted to subscribe to the VIP membership. By taking advantage of this offer, you will be signed up for our exclusive Dusk Club program. The Dusk Club is an exclusive program that provides you with: -Access to VIP pricing on all website products -Access to trending products through the Dusk Portal -Free shipping on all Dusk Portal orders -Lowest price guarantee on all VIP ---Portal orders -Priority 24/7 customer support Let me show you what happened. When you completed your purchase, you also agree on our Terms of service under Section 7 AUTO RENEWALS: I acknowledge that I have read & agree to the VIP Membership provides access to VIP Pricing on all products on the website, priority access to 24/7 customer support, free shipping on all membership portal orders, and exclusive new product releases. Automatic Billing. Your credit card or other payment method on file will be charged the VIP Membership fee of 29 dollars and 99 cents USD (exclusive of taxes) every 30 days without obtaining your further confirmation or revised payment information. The first charge will occur 12 days after purchase and then every 30 days after. You may be charged less, but never more than the Membership Fee without your revised consent. Cancellation. If you wish to cancel the VIP Membership at any time, you may do so by filling out the Cancel Membership form on our Website, by emailing us at [email protected], or by calling us at (307) 381-6872 at least 3 days before the next billing period with your full name and the email and physical address associated with your use of the Service. Your failure to cancel or your continued use of the VIP Membership reaffirms that Company is authorized to charge you for, and you are responsible for paying, all VIP Membership fees. This acknowledgment confirms your agreement to the terms outlined, including any associated fees and conditions. However, if you feel that the VIP program isn’t the right fit for you, that’s perfectly okay. You’re in control, and we want to make this as easy as possible for you. If you'd like to cancel your subscription, just let us know, and we’ll take care of it promptly.