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Phishing - Phishing - Free Piano Scam

On Facebook mrketpace someone named Virginia Mosley and living in the area of Ashburn, VA, offered an Epiphone Joe Pass Emperor electric guitar for free. When contacted se said her sister was giving it away to someone who would use it. Gave her sister's name as "Helen Watson", email: [email protected]. When emailed, Helen Watson said she was giving away the guitar as it belonged to late husband. She said the instrument is free, but that she'dleft it with the moving company when she moved from Las Vegas , NV. She said I should contact them via chat www.falcomovingllc.com and provdie this reference ID: SOBAN10GUI. I Googled the Falco Moving company and came across their legitimate website address: https://falcomovingcompany.com/ and an alert about this very same scam.

Dollars Lost: $0.0

Ashburn, VA

Date Reported: September 1, 2025

Business Name Used: Falco Moving


Other

Good morning, It is my humble pleasure to reach out to you, to know if you would be interested in having a Yamaha Baby Grand GC1 piano owned by my late husband. I just came across your contact online when thinking of someone around the United States that I can donate the piano to as a gift. And my spirit directed me to mail you right away since you are a piano teacher who will know the value. However, I am an Australian citizen and my husband is from the USA. And After his death I had to relocate to my country home Australia .But I've arranged for the piano to be stored with a private moving company in the USA who will handle the delivery directly to you. After my husband's sudden passing, I decided to donate the piano to a passionate musician or piano enthusiast who would truly appreciate its value rather than me selling it out. And it will be an excess of luggage for me to carry back to Australia. Below is the details of the piano : - Model: Yamaha Baby Grand GC1 - Serial Number: 6512323 - Dimensions: 161cm x 146cm - Age: Approximately 3 years old - Condition: Perfectly maintained, with no damage or issues If you are interested in having the piano I'll provide you with the delivery company contact details and reference code, including pictures of the piano .That will enable you to coordinate with the company, to obtain a delivery schedule for the piano's transportation to your preferred address. I am waiting to hear from you as soon as possible.. Best regards Rose

Dollars Lost: $0.0

Unknown Location

Date Reported: August 31, 2025

Business Name Used: Jose Moving Storage Logistics


Phishing - online scam

The scammer sent out a legit looking email from a person disguised as a colleague in the same profession as I advertising a 2014 baby grand piano belonging to their late father that they would like to give away. I was informed to contact the movers who had possession of the piano. Upon doing so, the mover told me they would only deliver the piano and that we could not pick it up. The cost to move it was $563 and had to be wired. The piano was suppose to be delivered the next day. The morning of the delivery day, the mover emailed me that the piano had to be insured according to DOT and some other agency that had pulled them over on a highway in Madisonville, La which is no where near where they said the piano was coming from. I started researching and discovered that I had been scammed.

Dollars Lost: $563

Unknown Location

Date Reported: August 29, 2025

Business Name Used: Anthony Abila Moving Company


Phishing

From: Stacie Lauridia Email: [email protected] Hello, I am looking to give away my late husband's Yamaha baby grand piano to someone who will truly appreciate and care for it. It holds great sentimental value, but I believe it deserves a new home where it can continue to bring joy. If you are interested or know someone who might be, please feel free to reach out to me directly and I’d be happy to provide more details. Best regards, Stacie Hello Pastor Long, Thank you for your message. To coordinate the moving process of the piano to your address, please reach out to them directly via email at [email protected], referencing the code GPOL132POT. Kindly provide them with your delivery address and let them know I instructed you to make contact regarding the piano currently in their facility. For coordination purposes, I ask that you include me in the email thread so I can stay informed and help facilitate the process if needed. Once the piano has been delivered, it would mean a great deal to me to receive some photos and videos of it being played. I look forward to hearing from you once the moving arrangements have been confirmed. Best regards, Stacie Lauridia Moving With GoDrop 8:40?AM (6 hours ago) to me, stacielauridia392 Dear Mr. Long, Thank you for your message and for providing the delivery address for the piano authorized under reference code GPOL132POT. We are pleased to assist with its relocation to 1717 W 5th St, Eureka, MO 63025. In order to ensure safe handling and a smooth placement at your residence, we kindly ask if you could provide a few additional details about the delivery location: Photos of the entry door and the immediate path leading into the placement area Information about whether there are steps, stairs, or narrow passages The floor level where the piano will be placed These details will help our team prepare the right equipment and personnel for the delivery. Based on the service requested, please find the available delivery options below: Delivery Options Standard Delivery (5–7 business days): $690 Priority Delivery (2–3 business days): $850 Express Delivery (Next-day, subject to availability): $1,200 All options include protective wrapping, secure transport, minor disassembly if required, and careful placement in the designated area of your residence. Payment Methods Zelle Bank Transfer Once we receive the additional delivery details along with your preferred option and payment method, we will provide the payment instructions and confirm your delivery schedule. Thank you again for your cooperation. I look forward to your reply and assisting with the safe delivery of this piano. Best regards, Mark Roberts -- Mark Roberts Moving With GoDrop mobilePhone +1 (561)4076990 emailAddress [email protected] website Moving With GoDrop 9:26?AM (5 hours ago) to me, stacielauridia392 Hi Mr. Long, Thank you for your update and for confirming the standard delivery option along with the delivery location at 1717 W 5th St, Eureka, MO 63025. I appreciate the additional details about the building access and your plan for secure storage until the renovations are complete. This information is very helpful for our team’s preparation. Before we proceed, could you kindly confirm your preferred payment method for the standard delivery fee of $690, either by Zelle or bank transfer, and let me know when you will be able to make the payment? Once confirmed, I will provide the corresponding payment instructions. Completing this step will allow us to secure your delivery window and coordinate a firm delivery date that works with your schedule. Please let me know your preference at your earliest convenience so we can finalize the arrangements and ensure everything is in place for a smooth delivery. Best regards, Mark Roberts -- Mark Roberts Moving With GoDrop mobilePhone +1 (561)4076990 emailAddress [email protected] website movingwithgodrop.com Moving With GoDrop Attachments 2:27?PM (22 minutes ago) to me Dear Mr. Long, Thank you for your message and for sharing your concerns so openly. I completely understand your caution, especially given how common online scams have become. Please allow me to clarify a few points to help put you at ease. The payment details I provided were from a personal account because it is the most straightforward way for us to process new or first-time transactions. Once we establish a client relationship, we normally work with repeat customers through other channels, but for new transactions this method has proven to be the most efficient and reliable. That being said, we want you to feel fully comfortable moving forward. If you would prefer, you are welcome to arrange your own movers to collect the piano directly from our storage facility. We are also happy to accommodate a visit if you would like to personally inspect the piano before scheduling the move. Our storage is located in Rochester, NY. For your reference, I have attached a recent photo of the piano as it is currently stored. Please let me know how you would like to proceed. We are committed to working with you in whatever way ensures both your confidence and the safe handling of the piano. Best regards, Mark Roberts -- Mark Roberts Moving With GoDrop mobilePhone +1 (561)4076990 emailAddress [email protected] website movingwithgodrop.com movingwithgodrop.com

Dollars Lost: $0.0

Unknown Location

Date Reported: August 28, 2025

Business Name Used: movingwithgodrop.com


Phishing

Our church was approached by email about a free piano from a "Charlotte Hughes ([email protected])" who was recently widowed and hoping to find a new home for her husband's piano (which was already in storage). She sent us the contact info for Debra Knabe, Express movers and Storage. Inc was to have this shipped to us. She didn't provide a phone number, she preferred email. She always signed her emails "Hughes" ... I checked online to see if I could find this company, and they apparently don't exist. I googled Charlotte Hughes, and found the BBB scam alert. I looked up the name of the moving company and couldn't find anything except on this site with someone else noting the same story. Our bank, fortunately, suspended the payment we attempted to send ($620) for the 12 day delivery charges. That's when I became very suspicious and checked them online. Fortunately, our money was pulled back into our bank account and we didn't lose any money. I even pitched a cash on delivery, and of course, as I suspected, they declined, saying they need the money up front.

Dollars Lost: $0.0

Janesville, WI- 53545

Date Reported: August 27, 2025

Business Name Used: E.M..S #Express movers and Storage Inc. / expressmoverstorage.com and they didn't provide any phone numbers


Phishing - fake email

Email sent by Mindy Faciane [email protected] Greetings to you, One of the staff members at Louisiana Department of Health, in the person of Mrs. Ida Carrillo is kindly offering her late father's piano to a loving home at no charge. She is currently relocating to a smaller apartment and hopes to find a caring home for the piano, ensuring it is put to good use. The piano is a 2014 Baby Grand, in excellent condition despite having been used. If you are interested, please contact her promptly before someone else expresses interest in the piano. You can reach her via her personal contact: IDACARRILLO32 @ gmail.com & an image of the piano is attached for your reference.

Mindy Faciane Public Information Officer Louisiana Department of Health 628 N. 4th Street Baton Rouge, LA 70802

Thank you for your interest in using Anthony Abila Mover Services, a privately owned carrier of household and office goods, for your pending relocation. I am excited to have you on board. My name is Anthony Abila and I’ll be your on-boarding assistant throughout your moving process for the 2014 Yamaha Baby Grand Piano (Reference: CUHV9347). Dimension of the 2014 Yamaha Baby Grand Piano as follows Length (161 cm), Width (149 cm), Height (101 cm), Weight (285 kg) Kindly reconfirm your name, mailing address & cell phone number to calculate the moving cost to your house or your preferred delivery location. COST OF DELIVERY: Please find below the different prices we have for delivery depending on your choice: OPTION 1: EXPRESS SHIPPING: Same Day Delivery Cost Of Delivery: $872 OPTION 2: GROUND SHIPPING: 1-2 Days Delivery Cost Of Delivery: $563 Account Name: Karinate Edith Address : 4054 Starling Pl Jennings, LA 70546 Account Number: 40630278659231477 Routing number: 121000248 Account type : Checking account Bank name : Wellsfargo Bank Bank Address: 580 California Street, San Francisco, CA 94104 You can either visit your bank or through your mobile bank app to initiate the bank wire transfer. Kindly send us the bank transfer receipt after completion. The legs of the piano are detachable and will fit into standard door size. However, I'd like to know if you'll be available for the delivery of piano on Monday Sept 1st by 4:30PM? Lady who purportedly was giving away piano Hi Robert, The piano is still available and not for sale. I am giving it away to a loving home for FREE. The piano is a Yamaha brand, almost new, and in perfect condition as it was played by my late dad just a couple of times before he passed. Dimensions: Length: 161 cm Width: 149 cm Height: 101 cm Weight: 285 kg The piano is currently with the movers who helped me move my stuff to my new apartment. You can contact them to arrange for delivery. EMAIL: [email protected] Contact Name: Anthony Abila Reference Number: CUHV9347 Regards, Ida

Dollars Lost: $0.0

Jennings, LA- 70546

Date Reported: August 27, 2025

Business Name Used: N/A


Business Email Compromise

Our church received an email from "Michelle Albert" ([email protected]) including pictures of a Yamaha Grand Piano. "Hello Stephen, Thanks for your response, the Yamaha Baby Grand Piano GC1 model used to be owned and played by my husband who passed away last year, the dimension is "151cm by 146cm". It was last tuned sometime last year before he passed. She's about 2 years old and in impeccable condition. I'm moving my properties to another place and I don't think my husband will be happy if I sell this piano, at the same time, I am settling for a home with less space, so I'm hoping to give it out to someone who is a passionate lover of the instrument. I wasn't going to leave it alone in an empty house. The Piano is currently in storage with the movers I employed to move my properties from my house. The movers can deliver anywhere. However, the beneficiary has to pay moving costs. In the attachment are the pictures of the Piano, I look forward to your reply if you are interested, if not I can contact someone else. Regards, Michelle." In an additional email, "Michelle" instructed... "You need to contact the movers and make an arrangement as regards the moving process. I would like you to take some pictures when they arrive at your address. Here is the mover's information: ([email protected]) just let them know that Mrs. Michelle Albert, referred you with the Reference Code: SEIL132AD. Make sure you send an email for a faster response. Most importantly, provide your delivery address for a delivery quote. Once you are in touch with the movers kindly also let me know so that I can sign off the piano."

Dollars Lost: $0.0

Branson, MO- 65616

Date Reported: August 26, 2025

Business Name Used: Michelle Albert


Online Purchase - Flashgearsales.com

Survey for seniors, Omaha steak IMPOSTER pkg for 10.95. 2 days later another charge for 81.12. World of piano compose was the name on the charge. Website had many names, hottechbargains.com, read.practical tips.co, and started with the consumer guide.co

Dollars Lost: $92

Unknown Location

Date Reported: August 25, 2025

Business Name Used: Flashgearsales.com


Phishing - William & Charlotte Hughes and Erin Leyen (E.M.&.S #Express movers and Storage. Inc.)

Thanks for your response, the Yamaha Baby Grand Piano GC1 model used to be owned and played by my husband who passed away last year, the dimension is "151cm by 146cm". It was last tuned sometime last year before he passed. She's about 2 years old and in impeccable condition. And yes, I'm trying to reachout to people, organizations, schools or music studios for anyone interested in rehoming a Yamaha baby grand piano. As long as it's a passionate instrument lover who will care for it. I'm moving my properties to another place and I don't think my husband will be happy if I sell this piano, at the same time, I am settling for a home with less space, so I'm hoping to give it out to someone who is a passionate lover of the instrument. I wasn't going to leave it alone in an empty house. The Piano is currently in storage with the movers I employed to move my properties from my house in Johnson County, Ks. The movers can deliver anywhere. However, the beneficiary has to pay moving costs. In the attachment are the pictures of the Piano, I look forward to your reply if you are interested, if not I can contact someone else. Regards, Hughes Thanks for your response and the additional information. I hope everything is going well on your end! Absolutely, my plan is to have it given out sooner than later. Ultimately, what matters most to me is that the piano goes to where/someone who will truly appreciate it and put it to good use. The piano has been in the movers' storage for some time now (Johnson County), so it's best for them to handle the move. I hope that makes sense. The piano is in great condition. Instruments become very personal, almost like pets. You know you wouldn't want your string instruments to end up just anywhere. You need to contact the movers and make an arrangement as regards the moving process. I would like you to take some pictures/videos when they arrive at your address. Here is the mover's information: ([email protected]) just let them know that Mrs. Charlotte Hughes, referred you with the Reference Code: SEIL132PH. Make sure you send an email for a faster response. Most importantly, provide your delivery address for a delivery quote. Once you are in touch with the movers kindly also let me know so that I can sign off the piano. Best wishes, Mr. William Hughes & Mrs. Charlotte Hughes Welcome To Express Movers & Storage. Move with Ease Today! ATTENTION: We can confirm the item with reference number 'SEIL132PH' to be a Yamaha Baby Grand Piano GC1 model. Please find below the estimated cost for delivery to your location. * Referral ID: (SEIL132PH) * Item/Name: Yamaha Baby Grand Piano * Item/Package Weight: 574lbs * Dimensions: Length 5' 1" (151 cm), Width 5" (146cm)" * Item Provider: Mrs. Charlotte Hughes. * Item Location: Jackson County, KS. Below you find the cost estimates of delivery to your provided address as highlighted below: Name: Address: Tel: (set up inclusive) *COST ESTIMATE: According to weight and Distance. $1,950 (Next day delivery + Setup) $1,220 (3 day delivery + Setup) $870 (6 day delivery + Setup) $730 (9 day delivery + Setup) $620 (12 day delivery + Setup) You are required to get back to us the preferred chosen plan and payment option below to enable us to prepare all necessary details, including your tracking number. *Zelle. *Venmo. *Cash App. *Bank Cash Deposit/Wire transfer. Thanks for your understanding; We serve for your comfort. Sincerely, Erin Leyen (E.M.&.S #Express movers and Storage. Inc.) Express Movers & Storage Inc. Provider of outstanding Moving Services for local, long-distance, corporate, and residential moves worldwide. Please find the payment details below. We kindly request that you process a Zelle transfer into our Broker's Zelle address, as follows: *Name: Deborah Knabe *Address: [email protected] *Payment Reference: SEIL132PH Please ensure payment is made within 24 hours. If this deadline cannot be met, kindly verify with us before making the transaction. We also require you to send us a copy of your payment slip or screenshot as proof of your transaction. Once payment is confirmed, we will promptly provide all necessary details, including your delivery invoice, the scheduled date and time, and your tracking number. Thanks for your understanding; We serve for your comfort. Sincerely, Erin Leyen (E.M.&.S #Express movers and Storage. Inc.) Express Movers & Storage Inc. Provider of outstanding Moving Services for local, long-distance, corporate, and residential moves worldwide.

Dollars Lost: $0.0

KS

Date Reported: August 20, 2025

Business Name Used: William Charlotte Hughes and Erin Leyen E.M..S #Express movers and Storage. Inc.


Retail Business - Hasty Movers, Piano give away

Geraldine W. Lomas, who joined Facebook in 2025 according to FB's info, listed in Marketplace for a "free Steinway baby grand piano" with a photo and message to contact her aunt "Judith" via email. When I sent an email, "Dr. Booth" replied stating that her late husband used to play the piano and that she had to downsize her life and did not wish to carry the piano with her and that rather than sell it she wished to have someone who can take care & play it as her late husband did. She also stated that a lady who was supposed to take the piano did not show up on the day of her move and the movers took it to a storage. She provided info on how to reach the movers with an identification code for the piano. The mover's name was hastymovers.com. When I followed the directions on her email, I found there was no one answering the phones and one of the listed numbers was not a working number. I reached someone on the Chat box with the name of Olivia Saia, who showed a photo of piano in a crate and gave directions to pay $590 for 5 day-shipping from Washington DC to Oregon!!! Because I am a retired musician looking for a baby grand piano, this sounded like a God-sent and I set out to pay the shipping cost. However, the scammers didn't have all of their processes worked out and gave me the wrong banking info for wiring the fund. I found out when I went to wire the money at Wells Fargo, the banking info they gave me were all fake. They then asked me to send the money to an email account on Paypal, at which point I realized it was a scam.

Dollars Lost: $0.0

Beaverton, OR- 97008

Date Reported: August 18, 2025

Business Name Used: Hasty Movers


Online Purchase

We ordered a Yamaha C2X Grand piano with Kinnor Music Inc on May 10th,2025. We signed the contract (KM-1988 ) and paid $5000 deposit on May 10th, and we wired (zelle transfer) total of $21,899 which is the total purchased price by 6/29/2025 and scheduled with them for delivery. And after the promised delivery date (7/17/2025) Kinnor Music Inc changed 4 times of delivery date and never made the delivery, the excuse they have would be like they put a wrong model of piano in the truck, or the last delivery before us was delayed so they are running late, and then later never showed up for delivery, or on the last minute when they supposed to deliver, we are notified that the truck is broken down so they cannot deliver. We tried many times to contact their employee, the main contact person “Annie” Yanping He, and she is the one that give us all those excuses. On 8/10/2025, we wrote to Annie in care of the Kinnor Music Inc, that according to the contract we signed, it is 3 months pasted and that is one month over the contracted delivery time, we give them 7 more days and ask them to delivery for the last time and pay the 3 months penalty, in the amount of $3,284.85 as stated in the contract. By 8/18/2025, we have not had any notice of delivery and not been contacted the Kinnor Music Inc. We wrote to them to notify them that they have breached the contract, and we are going to report their fraudulent activities. We also requested them to fully refund the contract amount of $21,899. We want to all consumers out there to know that Kinnor Music Inc is a not trustworthy company and their employee Annie Yanping He can not be trusted at all. Please avoid this company when you looking to by musical instruments. We also feel that it is our duty to report the fraud and so hope the cheating activities of “Annie” Yanping He and the Kinnor Music Inc. can be stopped and all consumer rights can be protected. Yun Wang and Min Tong 8/18/2025

Dollars Lost: $21899

Pomona, CA- 91768

Date Reported: August 18, 2025

Business Name Used: Kinnor Music Inc


Family/Friend Emergency - family/friend emergency

Like a previous person posted, I came across an ad in social media, listing a free grand piano. The scammer presented themselves as an older lady who is moving from one house to another and couldn’t take the piano with her. The piano belonging to her late husband. The only thing that I would have to come up with is the delivery fee and she had a company that helped her move that was willing to help move the piano. Several things made me leery about the transaction. At first I was going to do it but then thought about it for a while. There was several red flags that might help other people as well Identify this as a scam. 1. the delivery company wasn’t in the same state it was listed as in California which was ridiculous there was no time for them to show up to move the piano if they were coming from California. 2. They insisted on being paid upfront before the service was done. 3. She insisted that she needed it done by the next day and kept pushing for a response if I was going to do it or not. She was adamant about it, having to be done in a certain time window the very next morning which left very little time to accomplish such a task. I then told her that there was too many red flags, and I was not gonna follow through with this transaction because she was a scammer which she adamantly denied and got upset because I was canceling the agreement. 4. She tried several times to get me to reconsider until she realized that I was not going to change my mind. I have to admit this is the closest I’ve ever come to actually getting scammed. These people are good, you just have to be intelligent enough to see the red flags. If you ever are in a transaction that you just don’t feel right about, don’t do it. Immediately cancel the transaction. Any viable person trying to do business will be understanding and willing to wait and not push you for a response immediately..

Dollars Lost: $0.0

CA

Date Reported: August 16, 2025

Business Name Used: Private party


Phishing - Piano Scam

Free Yamaha grand piano offered when delivery paid for. Woman said it was her deceased husbands and she was moving to France.

Dollars Lost: $1850

Calgary, AB-

Date Reported: August 15, 2025

Business Name Used: Metro GlobalLink Logistics and Freight Forwarding


Phishing - Falco Moving Scam

Here is how the scam works: A person (often through Facebook Marketplace or similar platforms) claims to be "gifting" a high-value musical instrument (such as a piano or violin), saying it belonged to their or their sister's late husband. They say the instrument is free, but the recipient must cover shipping costs. The scammer claims the item is stored in a storage unit located at 1179 Fairview Dr Suite 103, Carson City, NV 89701 USA and will be shipped by a "moving company" – falsely using the name of a real moving company as a cover. They provide the scam phone number: (734)-236-9508 on the fake website Falcomovingllc.com. Victims are asked to pay for shipping using credit/debit card, Chime, Zelle, or other money transfer methods. They may also be told to provide a “reference ID” like B9CHC10HAR to verify the referral – another tactic to make the scam seem legitimate. Names being used in chat on Facebook Marketplace are Tammy Whiting, Email: [email protected] and Agnes Walker, Email: [email protected], Joyce Montgomery, Email: [email protected]. & Debbie Walker, Zelle Phone number: 281-932-9623

Dollars Lost: $315

Carson City, NV- 89701

Date Reported: August 15, 2025

Business Name Used: Falco Moving


Phishing - Piano giveaway

Was contacted by Donna Thomas about a friend whose husband had passed away and she wanted to find a good home for a piano of his. After I said my company was not interested, a Rogelia Caldwell emailed me and said she was the woman whose husband had passed and feel free to share her contact info to folks that might be interested. Rather than do that, I asked a few people and found someone and let her know I had an interested party. She then let me know she was moving to France in two weeks. She was going into surgery so she might not be available for a few days. I would need to settle this with the moving company. The piano was in storage with them and the company, and the piano were in Calgary, Alberta. I was suspicious at this point since my company generally deals with people in our region and this was far away in another country and all the other weird details. The person I found was still interested in possibly paying shipping costs for the piano, so I asked for company info and got an email from Christopher McAstocker from Metro Global Link Freight and Forwarding. I looked up the company and found they were on a scam alert site and then I found this. I said I wasn't interested, and they did not contact me again.

Dollars Lost: $0.0

Calgary, AB-

Date Reported: August 14, 2025

Business Name Used: Donna Thomas


Phishing - Phishing - Free Piano Scam

I received an online solicitation that a widow was trying to find a home for her late husband's baby grand piano. We could have it if we paid the shipping. "She" even sent pictures. I investigated and was given 3 different locations for the piano along with a quote for $740 payable via Zelle, bitcoin, paypal, or bank. The rep's name is Mark Roberts. The website looks legit, but when I searched BBB I found similar solicitations that said it was a scam. We never lost any money. Thanks, BBB!

Dollars Lost: $0.0

Unknown Location

Date Reported: August 13, 2025

Business Name Used: Movingwithgodrop.com


Phishing - Phishing - Free Piano Scam

I saw a post about a baby grand piano on facebook: **********************************************************. The person who posted the item told me to contact the actual owner of it, Dr Judith Booth. Dr. Booth told me to contact the company I am reporting to you, Hastymovers, for rerouting the piano since it is with them. The online service person of the company, after checking the item, told me to pay $590 delivery fee, and I paid it. Then on Saturday (08/10/2025), I received another email from the company telling me that I still need to pay another $950 as an interstate delivery fee. Since the two fees were requested separately, I strongly doubt if this whole thing is a scam. I can also provide chat history with the online custormer person and the emails from the company as well as from Dr. Booth.

Dollars Lost: $590

Washington, DC- 20004

Date Reported: August 10, 2025

Business Name Used: Hastymovers


Other - Piano Scam

Jeanette Millican contacted the company for whom I work known as The LJD Jewish Family & Community Services. She indicated to the receptionist that she was donating a Yamaha baby grand piano. She provides the reference number of RS4022091. She gives four options for cost estimate according to weight and distance ranging from a three day delivery for $3100 to a seven day delivery for $2655 to a 14 day delivery for $2280 to a 21 delivery for $1485. She indicates that includes delivery and set up. She will continue to email, but never provide a phone number even if or when asked. She indicated in a recent email that she had been hospitalized due to a serious medical condition. She will begin emailing from another email address and identifying as Christopher McAstocker with an email of [email protected]. She expressed through great detail that she was moving to France, and her husband died last year. She expressed that she did not find anyone locally to accept the donation and was unable to pay for the shipping cost. She said if someone accepted the piano that they could pay the shipping cost, and it was housed with global Link logistics and freight forwarding company. She also indicated in great detail that she was up in age, perhaps elderly and that she has had a number of hospitalizations due to a chronic illness that she identified in an email that she just had a recent hospitalization due to surgery.

Dollars Lost: $0.0

Little Rock, AR- 72204

Date Reported: August 9, 2025

Business Name Used: Metro GlobalLink Logistics Frieght Forwarding


Other

Contacted St. Jane Church in Abita Springs LA through our website. Provided a name, phone number and email with a message about wanting to donate a baby grand piano if we paid for shipping through Go Drop. Provided us with an email [email protected]. Reference # 1GOL132POT. They only wanted payment by PayPal, Zelle or direct bank transfer. Also, when you call the phone number provided, it is a business unrelated, they even have a recording to say they have nothing to do with a piano. Fortunately they got nothing from us except our email address and phone number.

Dollars Lost: $0.0

Unknown Location

Date Reported: August 6, 2025

Business Name Used: Julia Spinler GoDrop


Other - Piano Scam

I am Board Chair of a Non Profit Music School in Northern California. One of our board members was contacted by "Marie Billick" who stated that she wanted to donate a Yamaha GC1 Piano to the school, her husband had died within the last year and she wanted to give it to a NP. She wrote that she was leaving to live in France and had an urgency to donating the piano, with us being responsible for the moving costs. She stated that the piano was in storage and her rental contract was expiring. She sweetened the scam by saying that the shipping company - Metro GlobalLink Logistics & Freight - had offered a reduced rate. The company's website is very suspect, with the phone number listed as (000) 000-0000.

Dollars Lost: $1855

Little Rock, AR- 72204

Date Reported: August 5, 2025

Business Name Used: N/A


Phishing - Thunderbird Moving and Storage

Marketplace listed free piano. Upon messaging, was informed "posted for sister ...email her," Said it was in storage, and I'd pay for it to get re-routed to my city. Referred to website (which wasn't https safe).

Dollars Lost: $0.0

Rio Rancho, NM- 87144

Date Reported: August 5, 2025

Business Name Used: Thunderbird Moving and Storage


Retail Business

My encounter is exactly as described by another person. A baby grand piano was advertised for free on Facebook marketplace by a Dr Janet Jackson. "Dr. Jackson " and I wrote a few emails to each other. "She" was so happy that this piano was going to a good home as it was her late husband's. After a few emails between "David" and myself I asked "David" to phone me for the final arrangements for delivery. A Guy with a foreign accent phoned. I told him I wanted to pay a deposit and the rest on delivery. He was very insistent that the full amount had to be paid by Zelle or Venmo. He was not willing to give company bank details. At this point I looked at BBB and came across the scam!!!!! Payment Info: Zelle Email: [email protected] Name: Skymit Digital

Dollars Lost: $0.0

Indianapolis, IN

Date Reported: August 5, 2025

Business Name Used: Thunderbird Moving and Storage


Online Purchase

I’m relocating to France in two weeks, and I’d prefer to give the piano to someone who genuinely loves the instrument, as I don’t feel right about selling it and that is why I'm donating it out. I didn’t want to leave it behind in an empty house. The piano is currently stored in a climate-controlled facility in Little Rock Arkansas with the movers handling the relocation of my belongings. If you'd like to arrange for delivery, I can provide you with their contact details. They offer reasonable rates. However, please note that I will not be covering the cost of delivery. I understand your concern about the cost of delivery and it’s completely reasonable to assume it might be high. However, I wanted to let you know that the moving company handling this offered me a reasonable discount. When I paid the storage fees then, the movers offered a generous discount that significantly lowered the overall delivery cost, based on the agreement that they would handle the final delivery as well. As a result, the total cost for delivery is quite reasonable. I encourage you to reach out to the moving company directly for an exact quote. I’d be happy to share their contact details with you if you're interested. I will be expecting to receive your response so I know what to do next.I hope this message finds you well. I'm writing to share something that is both personal and meaningful, in the hope that you or someone in your network might be interested in a special opportunity. I am donating a Yamaha Baby Grand Piano (GC1 model) free of charge, and I’m reaching out to see whether you, or perhaps someone you know be it a school, teacher, student, family, church, or musical organization might be able to give it a loving new home. This piano was treasured by my late husband, who passed away last year. He was an avid and passionate pianist, and music played a deeply enriching role in both his life and our home. Parting with this instrument has not been easy, but I know he would have wanted it to be used and appreciated, rather than sitting in storage. I see this as a way of honoring his memory by passing along the joy and comfort that this piano brought into our lives to someone who will continue that legacy. Piano Details: Model: Yamaha Baby Grand Piano (GC1) Dimensions: Approximately 161 cm x 149 cm Age: About 3 years old Condition: Impeccable; carefully maintained and gently used ( Excellent Condition ) Tuning: Last professionally tuned few months ago Photos: Attached for your review More than just a piano, this is a gift from the heart. My sincere hope is that it will go to someone or someplace where it will be played, loved, and cared for whether that’s a child learning to play, a teacher sharing music with students, a church congregation lifting their voices in song, or anyone else who finds healing or joy in music. If this speaks to you, or if you know someone who might be interested, please feel free to get in touch. You may also forward this message as you see fit. I'm happy to give more updates on the next step. Thank you for taking the time to consider this, and for helping me ensure this instrument finds a meaningful new life.

Dollars Lost: $0.0

Little Rock, AR

Date Reported: August 4, 2025

Business Name Used: Jeannette Millican Metro GlobalLink Logistics Freight


Phishing - Phishing

I’m relocating to France in two weeks, and I’d prefer to give the piano to someone who genuinely loves the instrument, as I don’t feel right about selling it and that is why I'm donating it out. I didn’t want to leave it behind in an empty house. The piano is currently stored in a climate-controlled facility in Little Rock Arkansas with the movers handling the relocation of my belongings. If you'd like to arrange for delivery, I can provide you with their contact details. They offer reasonable rates. However, please note that I will not be covering the cost of delivery.

Dollars Lost: $0.0

Little Rock, AR

Date Reported: July 30, 2025

Business Name Used: Jeanette Millican


Other - Piano Scam

The scammer initially made contact through a person named Rod Julia Caldwell, claiming that her husband had died and she was moving to France. She said she needed a home for her baby grand piano. After many back-and-forth emails with photos, including pictures of the piano and its dimensions, she connected us with a company called Metro Global Link Logistic Express, which claimed to have offices in Calgary. They had a website that appeared very legitimate. A person from that company named Christopher McAstalker then contacted me multiple times asking about the method of delivery, transport insurance, and related details. We created a wire transfer to cover these costs, but that was the last we heard from the scammer. We are a prominent business and often receive interesting requests, so at first it seemed like this could have been legitimate. Our business could have provided a good home for the piano—had it actually existed.

Dollars Lost: $2280

Calgary, AB-

Date Reported: July 30, 2025

Business Name Used: N/A


Phishing

Consumer saw an Ad on Facebook stating that a relative of a person recently deceased was selling a piano. Scammers were from a moving company who would bring the piano to the consumer and wanted the consumer to send the money for the move using Zelle. She refused.

Dollars Lost: $0.0

Indianapolis, IN

Date Reported: July 30, 2025

Business Name Used: Thunderbird Moving Storage


Other

Facebook marketplace- post for a free piano to a good home. Just pay by Zelle and my storage company can deliver it to you. I sent my name, email and address for a quote. The person “David” works for “thunderbird moving & storage, who wrote an invoice to my email, saying to “check out his website “ but the address doesn’t match company name. The email from “Dr. Janice Jackson” came after I answered the marketplace add to inquire about arrangements. So it’s multiple emails and names involved. I did not send money. They could not verify the business name or address or tax id or license information. Also, the invoice sent said it would insure the piano for $48,000 but to address issues in small claims court.

Dollars Lost: $0.0

Indianapolis, IN- 46250

Date Reported: July 29, 2025

Business Name Used: Thunderbird Moving and Storage


Phishing - Phishing - Free Piano Scam

Initially contacted by Rubi Stockwell ([email protected]) about donating a baby grand piano to our company (a theater in Herndon VA). The piano would be free but we would need to pay for the shipping by Metro Global Link Logistics & Freight to ship the piano from Little Rock Arkansas. They asked for payment by wire prior to shipping and would not provide a contract or any documentation. After researching, we found that others have experienced this same scam. We did not make any payment.

Dollars Lost: $0.0

Little Rock, AR

Date Reported: July 24, 2025

Business Name Used: Metro Global Link Logistics Freight


Phishing - Erin Leyen - E.M.&.S #Express movers and Storage. Inc.

Thanks for your response, the Yamaha Baby Grand Piano GC1 model used to be owned and played by my husband who passed away last year, the dimension is "151cm by 146cm". It was last tuned sometime last year before he passed. She's about 2 years old and in impeccable condition. And yes, I'm trying to reachout to people, organizations, schools or music studios for anyone interested in rehoming a Yamaha baby grand piano. As long as it's a passionate instrument lover who will care for it. I'm moving my properties to another place and I don't think my husband will be happy if I sell this piano, at the same time, I am settling for a home with less space, so I'm hoping to give it out to someone who is a passionate lover of the instrument. I wasn't going to leave it alone in an empty house. The Piano is currently in storage with the movers I employed to move my properties from my house in Johnson County, Ks. The movers can deliver anywhere. However, the beneficiary has to pay moving costs. In the attachment are the pictures of the Piano, I look forward to your reply if you are interested, if not I can contact someone else. Regards, Hughes Thanks for your response and the additional information. I hope everything is going well on your end! Absolutely, my plan is to have it given out sooner than later. Ultimately, what matters most to me is that the piano goes to where/someone who will truly appreciate it and put it to good use. The piano has been in the movers' storage for some time now (Johnson County), so it's best for them to handle the move. I hope that makes sense. The piano is in great condition. Instruments become very personal, almost like pets. You know you wouldn't want your string instruments to end up just anywhere. You need to contact the movers and make an arrangement as regards the moving process. I would like you to take some pictures/videos when they arrive at your address. Here is the mover's information: ([email protected]) just let them know that Mrs. Charlotte Hughes, referred you with the Reference Code: SEIL132PH. Make sure you send an email for a faster response. Most importantly, provide your delivery address for a delivery quote. Once you are in touch with the movers kindly also let me know so that I can sign off the piano. Best wishes, Mr. William Hughes & Mrs. Charlotte Hughes Welcome To Express Movers & Storage. Move with Ease Today! ATTENTION: We can confirm the item with reference number 'SEIL132PH' to be a Yamaha Baby Grand Piano GC1 model. Please find below the estimated cost for delivery to your location. * Referral ID: (SEIL132PH) * Item/Name: Yamaha Baby Grand Piano * Item/Package Weight: 574lbs * Dimensions: Length 5' 1" (151 cm), Width 5" (146cm)" * Item Provider: Mrs. Charlotte Hughes. * Item Location: Jackson County, KS. Below you find the cost estimates of delivery to your provided address as highlighted below: Name: Address: Tel: (set up inclusive) *COST ESTIMATE: According to weight and Distance. $1,950 (Next day delivery + Setup) $1,220 (3 day delivery + Setup) $870 (6 day delivery + Setup) $730 (9 day delivery + Setup) $620 (12 day delivery + Setup) You are required to get back to us the preferred chosen plan and payment option below to enable us to prepare all necessary details, including your tracking number. *Zelle. *Venmo. *Cash App. *Bank Cash Deposit/Wire transfer. Thanks for your understanding; We serve for your comfort. Sincerely, Erin Leyen (E.M.&.S #Express movers and Storage. Inc.) Express Movers & Storage Inc. Provider of outstanding Moving Services for local, long-distance, corporate, and residential moves worldwide. Please find the payment details below. We kindly request that you process a Zelle transfer into our Broker's Zelle address, as follows: *Name: Deborah Knabe *Address: [email protected] *Payment Reference: SEIL132PH Please ensure payment is made within 24 hours. If this deadline cannot be met, kindly verify with us before making the transaction. We also require you to send us a copy of your payment slip or screenshot as proof of your transaction. Once payment is confirmed, we will promptly provide all necessary details, including your delivery invoice, the scheduled date and time, and your tracking number. Thanks for your understanding; We serve for your comfort. Sincerely, Erin Leyen (E.M.&.S #Express movers and Storage. Inc.) Express Movers & Storage Inc. Provider of outstanding Moving Services for local, long-distance, corporate, and residential moves worldwide.

[email protected]@expressmoverstorage.com; [email protected]@gmail.com Charlotte Hughes [email protected];

Dollars Lost: $0.0

KS

Date Reported: July 23, 2025

Business Name Used: Charlotte Hughes Erin Leyen E.M..S #Express movers and Storage. Inc.


Other - Piano Scam

Free grand piano scam. Claimed husband died a year ago and she is trying to get rid of a 3-year-old Yamaha GC1 grand piano to a good home. Currently at a storage facility in Arkansas. After paying the moving company (Metro GlobalLink Logistics & Freight) the piano would be shipped. There is and never was a piano. Fake company.

Dollars Lost: $0.0

Little Rock, AR- 72204

Date Reported: July 22, 2025

Business Name Used: Metro Globallink Logistics and Freight


Moving

I was forwarded an email regarding a piano being given away and the buyer would just pay for the moving. I emailed the person giving the piano away and “she” sent me to a moving company who had the piano. Brisk moving company responded that the delivery fee would be $563 according to my address. They required delivery payment before they would set up the delivery. So I foolishly wired money to him from my bank. Then this morning he emailed and said “we’ve hit a snag, the company is requiring a one time refundable insurance fee of $1300. I said no I was not paying anymore money upfront. He told me “he did his part” and didn’t agree to refund my money. I called my bank and they were opening up an investigation into fraud and he has cut off any further correspondence, and so have I.

Dollars Lost: $563

Lancaster, OH- 43130

Date Reported: July 7, 2025

Business Name Used: Brisk Mover


Online Purchase

Dear Staff, One of our staff members at ****** ***** Schools, in the person of Mrs. ******* ********, is giving her late dad's piano to a loving home for free. She's currently relocating to a smaller apt she just acquired, and she is looking to give the piano out with NO cost to a loving home and to someone who'll make use of the piano. It's a 2014 Baby Grand-Piano, used like new. You can indicate your interest by messaging her before someone else shows interest in the piano. You can reach her via her personal EMAIL: *************@GMAIL.COM I have attached an image of the piano if you have interest in it. Regards, ***** **** Superintendent of Schools (and info) Hello, Thank you for your interest in using Brisk Mover Services, a privately owned carrier of household and office goods, for your pending relocation. I am excited to have you on board. My name is Anthony Abila and I’ll be your on-boarding assistant throughout your moving process for the 2014 Yamaha Baby Grand Piano (Reference: CNGV9337). Dimension of the 2014 Yamaha Baby Grand Piano as follows Length (161 cm), Width (149 cm), Height (101 cm), Weight (285 kg.) Kindly get back to me with your name, mailing address & cell phone number to calculate the moving cost to your house or your preferred delivery location. Thank you. Anthony Abila Many thanks for your prompt reply, your delivery address is duly noted. COST OF DELIVERY: Please find below the different prices we have for delivery depending on your choice: OPTION 1. GROUND SHIPPING: 3-4 Days Delivery Cost Of Delivery: $563 OPTION 2: EXPRESS SHIPPING: 1-2 Days Delivery Cost Of Delivery: $872 Due to the value, quality and size of the piano, we require payment before we can move the piano out and payment can be made via Bank Transfer. If you are serious and ready to take the piano, we can have it moved out today per Mrs. *******' instructions, provided payment is received today. Kindly pick a day or date you want us to deliver the piano and the installation of the piano is free. Thank you. ******* ***** Then they wanted $1302 extra for insurance.

Dollars Lost: $563

Unknown Location

Date Reported: July 7, 2025

Business Name Used: N/A


Moving

They were giving away a piano that had belonged to a deceased family member and couldn’t take it with them. I was charged $120 per month for storage from December to April. In May, the storage fee increased to $220. A man named Fidel Sanchez was the contact person, and he would harass me if the payment was late. The cost of the move was $556. Red flags started going off, and my husband said, “Absolutely not.” That’s when we stopped paying them. I'm out $940.00, and I hope no one else has to go through this.

Dollars Lost: $940

Unknown Location

Date Reported: June 23, 2025

Business Name Used: Brisk Movers Service


Phishing

Our church was approached about a free piano by email by a "Charlotte Hughes [email protected]" who was recently widowed and hoping to find a new home for her husband's piano (which was already in storage). She sent us the contact info for Erin Leyen Express movers and Storage. Inc to have this shipped to us. I had given her my phone number, but she preferred email. Immediately after I had given her my number I started receiving even more spam calls than previously. I looked up the name of moving company and couldn't find anything except on this site with someone else noting the same story. We never paid any money for the piano luckily.

Dollars Lost: $0.0

Janesville, WI

Date Reported: June 21, 2025

Business Name Used: Charlotte Hughes


Other

"Free" riding lawnmower listed in FB Marketplace. Messaged the person. Was told to email her sister "Sandra" @ [email protected] to get lawnmower. Contacted Sandra and was told emailed back with: Thanks for your interest. The lawnmower used to be owned by my husband who happened to had it August last year before his demise. Now, I am currently moving into a new place and I really do not have enough space to keep it and I do not want to sell it as it is a thing so dear to my late husband. So I decided to give it out to someone who is as passionate as my husband was about it….A lady who first showed interest in the lawnmower didn't show up at the point of delivery when the movers moving my properties tried to deliver the lawnmower to her, so I decided that the lawnmower is going to be with the movers. If you do not mind making arrangements with the movers, I can get in touch with them in order to have them reroute it. I believe this shouldn’t cost you too much fee since the distance can be recovered in a day or two.... Apologies for the inconvenience. Just so you know, I am not giving out a vestige or a waste, It's in a very good condition. Thanks Dr Sandra I asked where the lawnmower was being moved to as I'm willing to pick it up directly. Instead, was told to contact the movers. So, my senses were telling me this doesn't seem right. Went to the site provided and started searching the numbers and actually found another person's posting for a very similar experience but regarding a piano in the Dallas, TX area. This is very clearly a scam and I'm guessing the "moving" company is just a way to give superficial validity.

Dollars Lost: $0.0

San Antonio, TX- 78223

Date Reported: June 14, 2025

Business Name Used: hastymovers.com


Phishing - Express Movers & Storage

1) Received email from the head of the Sunday School department at my church about a widow giving away a free baby grand piano. 2) Communicated with the widow, Bianca Howard, via email: [email protected]. She directed us to the mail address of the moving company. Told us to use her name and a code. 3) Communicated with the moving company, Express Movers & Storage, via email at [email protected]. They requested the code provided by Ms. Howard. They also requested our mailing address, our phone number, etc. The name of the contact person there is Erin Leyen. 4) Once all the information was provided they requested payment via Zelle, PayPal, Cash App, Bank Cash Deposit/Wire Transfer.

Dollars Lost: $0.0

East Hampton, NY

Date Reported: June 6, 2025

Business Name Used: Express Movers Storage


Phishing - Phishing

Received message from a contact in my address book with whom I had not been in contact for a long time - offering to give away a baby grand piano because the individual's husband had passes away, and "she" was moving to France. Web address and e-mail were provided. Follow up e-mail message indicated a need to proceed within a few days because the storage contract was about to expire. When I contacted the purported shipping company (Metro Globalink Logistics and Freight) by e-mail the reply indicated a monthly storage fee of $570 and a range of shipping options from $1,800 to $3,200. The web-site is extensive, but numerous errors in spelling, syntax, and content raised red flags. Both the "home office" number and the local number on the web-site were answered with a simple robot voice message. The greeting did not indicate a business.

Dollars Lost: $0.0

Calgary, AB-

Date Reported: June 3, 2025

Business Name Used: Metro Globalink Logistics and Freight


Phishing - Michelle Albert

They filled out our contact form with the following message: Hello, How are you doing? I am looking to give away my late husband's Yamaha baby grand piano to a passionate instrument lover, so please let me know if you will take it or have someone who will care for it. Regards, Michelle Albert

Dollars Lost: $0.0

No City Listed, MN- 90107

Date Reported: May 31, 2025

Business Name Used: Michelle Albert


Online Purchase - Market Place scam

Message: Hello, How are you doing? I am looking to give away my late husband's Yamaha baby grand piano to a passionate instrument lover, so please let me know if you will take it or have someone who will care for it. Regards, Michelle Albert

Dollars Lost: $0.0

Unknown Location

Date Reported: May 29, 2025

Business Name Used: Market Place scam


Phishing

Initial email from: [email protected] "The Yamaha Baby Grand Piano GC1 model used to be owned and played by my husband who passed away last year, the dimension is "151cm by 146cm". It was last tuned sometime last year before he passed. She's about 2 years old and in impeccable condition. I'm moving my properties to another place and I don't think my husband will be happy if I sell this piano, at the same time, I am settling for a home with less space, so I'm hoping to give it out to someone who is a passionate lover of the instrument. I wasn't going to leave it alone in an empty house. The Piano is currently in storage with the movers I employed to move my properties from my house. The movers can deliver anywhere. However, the beneficiary has to pay moving costs. In the attachment are the pictures of the Piano, I look forward to your reply if you are interested, if not I can contact someone else. Regards, Susie. Our response: "Thank you. If you provide me with the mover’s contact information, I’ll make the necessary arrangements. " Their response: "You need to contact the movers and make an arrangement as regards the moving process. ([email protected]) just let them know that Mrs. Susie Brown referred you with the Reference Code: SEIL132ZA. Make sure you send an email for a faster response. Most importantly, provide your delivery address for a delivery quote. Once you are in touch with the movers kindly also let me know so that I can sign off the piano. Regards, Susie. Our response: I received an initial response from the moving company and sent them $620 to deliver the piano to our theatre. They acknowledged the receipt of that payment and just this morning they emailed asking for an additional $1,086.40 for 112 days of storage fees. Have you already been paying storage fees to them since your move? Your gift is an amazing kind gesture, but I’m not sure we can afford the additional cost of the storage. Please let me know your thoughts. Their response: "Hopefully all is well with you. Apologies for the delay in my response. The piano has been with the movers' for some time now, and it's been a bit costly currently. The moving company is trustworthy and reliable. They assisted me in moving my belongings after my husband's passing. Regarding the piano, I did mention that whoever takes it would need to cover the costs. I can contribute $300 towards it. Let me know if this arrangement works for you, and I'll transfer the funds to the movers. I typically communicate with the company via email or telegram channel. Thank you immensely for your help in finding a new home for the piano. It means a great deal to me knowing it will continue to bring joy to someone else. Regards, Susie. Our response: "Thanks for your generosity! Since we’re a non-profit organization, the moving/storage company has agreed to discount the storage fee by $600. If you contribute an additional $300, that will leave a balance that we can afford. If you can let them know your intension, that would be great. I’ll let them know as well. We can’t thank you enough for your generosity and we promise to give your late husband’s precious piano a good home. Their response: "After much consideration, the company has decided to contribute $600 towards your cause, recognizing your status as a non-profit organization. As a result, your organization is expected to cover the remaining balance of $486. Please let us know if you have any questions or need further assistance regarding the payment process. Thank you for your attention to this matter. Best regards, Anderson Nobilo Storage Department, EM&S Our response: "Anderson, That is so kind, thank you! I’ve been in touch with Mrs. Brown. She has agreed to contribute $300 towards the storage fees as well. I’ve cc’d her on this email. Here’s a portion of her response to me: “I can contribute $300 towards it. Let me know if this arrangement works for you, and I'll transfer the funds to the movers. I typically communicate with the company via email or telegram channel.” That would leave a balance of $186. If you agree to this, I will make the arrangements to send you the balance of $186. Once all is complete, I’ll send you a receipt for your $600 contribution to our theatre that you can use on your taxes. I’ll be doing the same for Mrs. Brown for her $300 contribution. Their response: "Wishing you a wonderful start to your week. We are following up regarding the delivery of your Yamaha Baby Grand Piano. Kindly respond at your earliest convenience so we may proceed with the necessary arrangements. We greatly appreciate your cooperation and remain committed to ensuring a smooth and comfortable delivery experience. Warm regards, Dr. Paul Blitzer Head Office E.M.&S. Express Movers and Storage Inc." No word from them about the delivery. Their next response: Hello, We have just confirmed that the package is being withheld because it was not insured. Insurance is just a 5% refundable fee of the cost of the item being shipped. Please find below the insurance breakdown for understanding PIANO COST $26,050 USD 5% REFUNDABLE INSURANCE COST $1,302 USD N:B Remember the insurance fee is refundable upon delivery. Regards Sincerely, Erin Leyen (Moving Department E.M.&.S) Our response: "Erin, WHAT?? Every time there seems to be more money you’re asking us to pay for a “donated” piano. We’re a non-profit organization without unlimited funds! Why are we just now hearing about this? If the “5% insurance refundable fee” is so easily refunded upon delivery, why doesn’t your company extend the funds? Their Response: "Thank you for your message and for voicing your concerns I completely understand your position, and I appreciate the opportunity to provide further clarity. The 5% insurance fee referenced is a refundable security deposit required by the logistics provider to ensure the piano is protected throughout the transportation process. This measure exists solely to cover potential risk during delivery and is not a fee retained by our organization. It is returned in full immediately upon confirmation of safe and complete delivery. I understand it may feel unexpected at this stage, and I apologize if this aspect was not communicated earlier in the process. Unfortunately, as the fee is held and administered through the delivery partner, we are not in a position to advance it on behalf of recipients even in the case of donated items. We are grateful for the work your organization does and are committed to supporting that mission however we can. Should you need documentation regarding the refund process or further assurance from the logistics provider, I’d be happy to arrange that. Thank you again for your understanding. Sincerely, Erin Leyen (Moving Department E.M.&.S Our response: "Susie, I’ve sent them the $1,302 that they required for “insurance”. They assured me it is entirely refundable if the piano arrives undamaged. It is scheduled to be shipped from San Diego, CA and should arrive on Monday, April 28th." Her response: "Hello, good day. I apologize for the delayed response. I saw your message about the insurance payment. Yes, The moving company is trustworthy and reliable. They assisted me in moving my belongings after my husband's passing. You can count on them. Takecare, Susie. Our response: "Hi Susie, I wanted to keep you posted on what is happening. The piano did NOT arrive on Monday as they indicated in the email below. After it did not arrive, I sent them an email on Monday, Tuesday and yesterday asking what is happening? I’ve had no response. Do you have a telephone contact number for them? I’m getting a little nervous." Her response: "Mmy sincere apologies for late reply to you. I will write to them to get feedback on the delay from their end. Take care, Susie." Our response: "Hi Susie, I appreciate your help! I know you assured me that the moving company was trustworthy and reliable. But truthfully, with no response from them since I sent the last $1,302, I’m getting a little nervous. We’ve sent them $2,408 including the delivery, storage and now insurance fees, with still no delivery of the piano. You were so kind to donate the piano. I just hope we see it delivered soon." LONG story short! WE DID NOT GET THE PIANO AND WE'RE OUT $2,408.

Dollars Lost: $2408

CA

Date Reported: May 28, 2025

Business Name Used: You need to contact the movers and make an arrangement as regards the moving process. [email protected] just let them know that Mrs. Susie Brown referred you with the Reference Code: SEIL132ZA. Make sure you send an email for a faster response. Most importantly provide your delivery address for a delivery quote.


Moving - Piano Donation Offer - Moving Fees Scam

I was forwarded a email from someone who works at our nonprofit, that a lady named Bianca Howard was trying to "gift" her late husband's Yamaha Baby Grand. She directed me to talk to her moving company called Moving Department E.M.&.S. who provided more details, gave delivery options, and had me pay through Zelle, Cashapp, Paypal, or Wire. I thought that was odd. Messages: From Bianca: "Hi ____, Thank you for your prompt response. I wanted to provide a few more details about the Yamaha Baby Grand Piano (GC1 model) that belonged to my late husband. The piano measures 151cm by 146cm and was last tuned about eight months ago, shortly before his passing. It’s just about a year old and remains in impeccable condition. As I prepare to move into a smaller home, parting with this beautiful instrument is incredibly emotional. Selling it doesn’t feel right; it would be like letting go of a part of him. I’m hoping instead to find someone who shares his deep love for music and will cherish it as he did. The piano is currently in storage with a reputable moving company, and they can deliver it to the new owner at their expense. I’ve attached some photos for your reference. If you’re interested in giving this special instrument a new home, please feel free to reach out so we can discuss further. Thank you again. Warm regards, Bianca" From moving company: "As for the piano fitting through the door: most standard doors are typically wide enough for an upright piano, so in most cases, it’s not a problem. We have a professional piano moving team that will handle the entire process, so there’s no need to worry. Please find the payment details below. Kindly proceed with the PayPal Transfer of ($660.00) into our Broker's Zelle Address as stated below. Zelle info: [email protected] Name: Jeri Crawford Payment Reference: *********. Please ensure payment is made within 12 hours. If this deadline cannot be met, kindly verify with us before making the transaction. We also require you to send us a copy of your payment slip or screenshot as proof of your transaction. Upon confirmation of payment, we will promptly provide all necessary details, including your tracking number. Thanks for your understanding; We serve for your comfort. Sincerely, Erin Leyen (Moving Department E.M.&.S)"

Dollars Lost: $0.0

Kingston, NY

Date Reported: May 27, 2025

Business Name Used: N/A


Phishing - Express Storage Movers

Free grand piano ..just pay cost to move it!

Dollars Lost: $0.0

Unknown Location

Date Reported: May 20, 2025

Business Name Used: Express storage movers


Phishing

I am also a pianist and music director for a megachurch and did not respond to this email I received as follows: "Hello, How are you doing? I am looking to give away my late husband's Yamaha baby grand piano to a passionate instrument lover, so please let me know if you will take it or have someone who will care for it. Regards, Charlotte Hughes."

Dollars Lost: $0.0

Unknown Location

Date Reported: May 20, 2025

Business Name Used: N/A


Phishing - Express Movers and Storage

Contacted our church with the piano donation offer. Pastor and council members became suspicious when no identifying details were provided by “Michelle” or the moving company. Then the movers demanded untraceable payment methods and upfront payment prior to delivery. We are in the process of backing out and will not be giving them any money or any more information.

Dollars Lost: $0.0

Ortonville, MN

Date Reported: May 17, 2025

Business Name Used: Express Movers and Storage


Online Purchase

Thanks for your response, the Yamaha Baby Grand Piano GC1 model used to be owned and played by my husband who passed away last year, the dimension is "151cm by 146cm". It was last tuned sometime last year before he passed. She's about 2 years old and in impeccable condition. I'm moving my properties to another place and I don't think my husband will be happy if I sell this piano, at the same time, I am settling for a home with less space, so I'm hoping to give it out to someone who is a passionate lover of the instrument. I wasn't going to leave it alone in an empty house. The Piano is currently in storage with the movers I employed to move my properties from my house. The movers can deliver anywhere. However, the beneficiary has to pay moving costs. In the attachment are the pictures of the Piano, I look forward to your reply if you are interested, if not I can contact someone else. Regards, Michelle. Contact the movers and make an arrangement as regards the moving process. I would like you to take some pictures when they arrive at your address. Here is the mover's information: ([email protected]) just let them know that Mrs. Michelle Albert, referred you with the Reference Code: SEIL132AD. Make sure you send an email for a faster response. Most importantly, provide your delivery address for a delivery quote. Once you are in touch with the movers kindly also let me know so that I can sign off the piano.

Dollars Lost: $0.0

Unknown Location

Date Reported: May 8, 2025

Business Name Used: Michelle Albert


Fake Invoice/Supplier Bill

I received an email telling me that an unauthorized charge of $1348.73 was attempted to my PayPal account and asked you to click a link to sign into PayPal but it was off a little bit. The phone number they list to call is for a Piano Company in New York.

Dollars Lost: $0.0

San Jose, CA- 95131

Date Reported: May 1, 2025

Business Name Used: PayPal/ShipmentUSA.education - IMPOSTER


Charity - Hinke Stacy James

EMAIL ONE: Hello, I hope you're doing well! I wanted to reach out because I recently moved into a new apartment, and unfortunately, I don't have the space for my piano anymore. It's a beautiful instrument, and I’m really hoping to find a good home for it. If you know anyone who might be interested in taking it, I’d really appreciate it if you could refer them to me. I’d love for it to go to someone who will enjoy it as much as My Late Husband did. Thanks a lot! Best, EMAIL TWO: Good morning, Please accept my apologies for the delayed response — I’ve been busy settling into my new apartment and adjusting to the change The piano is still available and is in beautiful, like-new condition. It was only gently played a few times by my late husband before his passing. One of his final wishes was for the piano to find a loving home where it would be appreciated and well cared for. If you’re still interested, I’d be happy to provide more details about pickup. I’ve also attached photos of the Wurlitzer Baby Grand Piano, which measures approximately 5 feet (152 cm) in length, 58 inches (147 cm) in width, and 39 inches (99 cm) in height. Looking forward to hearing from you. Warmest regards, Nelly Jay EMAIL THREE:Hi Sarah, That’s awesome — I’m excited too! Thanks for keeping me updated. Could you also send me your phone number? I’ll make sure the movers have it so they can reach out to you directly as well. Looking forward to hearing more soon!

Dollars Lost: $0.0

Unknown Location

Date Reported: April 29, 2025

Business Name Used: Hinke Stacy James


Online Purchase - Grand Piano

This scammer sent to El Paso church email about late husband's Yamaha grand piano to give away to church , local school or someone who will care for it. We received phishing scammer email April 28,2025 and another occasion last year. I Do not trust email from Christa Kersken. There is no phone number to contact or any address. We do not know where this person lives.

Dollars Lost: $0.0

Unknown Location

Date Reported: April 29, 2025

Business Name Used: Grand Piano


Online Purchase - online purchase: classifieds

2 email addresses where used - [email protected] and [email protected] They posted a Baby Grand Piano available for FREE. Dr. Lisa posted it on NextDoor and who I communicated with prior to having to make delivery arrangements with Sandhu Truckline shipping company. She said her husband died and she had no use for the Grand Piano so its available if someone wants it or she'll just throw it away. Dr. Lisa said a lady was going to come to get it the day before but never showed up. She gave me a story that the movers were loading it up today in the moving truck, but she'd contact them to have them take it off the truck so we could come and get it. Mistake #1 - She posted this in the Rockrimmon neighborhood, but I found out the couch is actually in California. Mistake #2 - I told her I wanted to come and see it before I purchase it. She then didn't respond. Mistake #3 - Dr. Lisa provided me with the website for the trucking company and provided me with a Referral ID number and told me to 'Chat' with them about arranging delivery and the shipping cost would be something I had to pay for. Mistake #4 - When I started my 'Chat', with Raul, he told me the couch was in a warehouse in Fresno, CA. This is not what Dr. Lisa told me. Lisa said it was still at her house and that the movers were there today packing up her house but she told them to leave the piano where it is that I was going to buy it. Mistake #5 - I Googled the address Sandhu Truckline has on their website Google Listing, when you look at the street view you can see its a junkyard. Mistake #6 - I build websites for a living and it appears they purchased a 'trucking/shipping' template and swapped out a few things to make it look legit, Mistake #7 - They wanted me to pay with Zelle, which has been used fraudulently before. In the past someone emptied out our Wells Fargo account using Zelle. * Mode of Payment: Zelle (Partnered Payment Gateway readily available in all bank app in the United States.) ~~~ Zelle Email: ********************* ~~~ Cashier's Name: Theodore ~~~ Amount : $1170 - Description of your payment should be "Susanne A." only. Mistake #8 - They wanted the payment made out to 'Theodore' instead of Sandhu Truckline. Mistake #9 - Raul sent me an email with the invoice. The invoice looked legit, but the email section did not. Mistake #10 - When I said told Raul this is a scam, the 'Chat' went listen. Mistake #11 - I went back to the NextDoor listing and the listing for the FREE piano had been removed.

Dollars Lost: $0.0

Fresno, CA- 93725

Date Reported: April 18, 2025

Business Name Used: Sandhu Truckline


Phishing

A scammer reached out to our church via email offering a Yamaha baby grand for free from her late husband. It was 2 years old, she was moving wanted to get rid of it to "someone who is passionate about music". Had me contact the movers by email. They only took money via Zelle, Cash App or Bank Transfer. They got back to me too quickly for being such a large company according to their website. They wanted me to pay for the piano delivery, but never said where the piano was and never tried to contact me outside of email even though I asked them to.

Dollars Lost: $0.0

Baltimore, MD- 21202

Date Reported: April 16, 2025

Business Name Used: Kwiq Logistics Sophia Thompson


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