Newsroom

BBB's new 2027 Automotive Customer Report found that consumers research reviews and get recommendations before choosing an automotive business, but that research alone does not always predict a good experience.

BBB Great West + Pacific is warning travelers about a pattern of complaints involving Honolulu-based Voyage Rental Cars LLC after consumers reported difficulty receiving promised $200 security deposit refunds.

BBB Great West + Pacific is warning consumers and entrepreneurs about complaints involving Montana-based Global Glamping LLC, after reports of substantial upfront investments followed by delayed or undelivered products, refund disputes, and difficulty reaching the company. 

Two Washington families who say they lost thousands of dollars and were left with unfinished home improvement projects after hiring Construction Kings are now getting help through BBB Foundation’s Restoring Trust program.

Better Business Bureau Great West + Pacific is warning consumers to slow down before signing anything on a door-to-door salesperson’s phone or tablet following a pattern of complaints involving TriGuard Pest Control, LLC. 

Better Business Bureau Great West + Pacific is warning consumers to carefully evaluate certification and coaching programs offered by HMI Wellness, a business that lists a Princeville, Hawaii, address. 

BBB Great West + Pacific is warning consumers about growing concerns tied to certain online gambling and sports betting platforms after receiving a significant number of complaints

Better Business Bureau Great West + Pacific is issuing a consumer advisory regarding the “Ellie Seattle” website, ellie-seattle.com, which has demonstrated multiple indicators commonly associated with deceptive online retail operations.

Better Business Bureau Great West + Pacific is warning consumers to be aware of the risks when hiring moving companies or brokers, stressing the importance of research and due diligence.

The Better Business Bureau is warning consumers nationwide about a spike in tax relief impostor scams. These companies pretend to be working with the IRS or other tax professionals to steal your money and personal information. 

The Better Business Bureau is warning consumers nationwide about Prozenith, a company marketing weight-loss supplements online and through social media ads that appear to feature Oprah Winfrey endorsements.

BBB of Great West + Pacific names winners for 2025 Torch Award for Ethics and Spark Award for Entrepreneurship.

BBB is warning consumers about Centennial Medical Supplies, a company claiming to operate in Denver, Colorado. Nationwide, consumers allege the company is billing Medicare, secondary insurance providers, and individuals for medical supplies the consumers never ordered.

BBB of Great West + Pacific names finalists for 2025 Torch Award for Ethics and Spark Award for Entrepreneurship.

You don’t have to be perfect. But if you’re committed to honestly earning trust and keeping it, we’d say you’re already a contender. We believe recognition matters — especially when it’s earned through trust.

BBB is warning consumers across North America about a travel business called Speed Trip and Tour (also known as Speedtrip Corp), following reports of counterfeit airline tickets and customer confusion that led many to believe they were dealing with Expedia.

BBB is warning consumers about Precision Equine Cryotherapy, LLC and its affiliated brand, Precision Canine Cryotherapy, following a pattern of complaints alleging the business misrepresented licensing requirements for its training and equipment.

BBB is issuing a consumer alert regarding Bridge City Firm, a digital marketing and SEO service, for alleged aggressive telemarketing practices, misleading advertising claims, and unfulfilled promises to its customers.