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About BBB Great West + Pacific

BBB Great West + Pacific is an independent, non-profit organization that provides value to business communities based on its marketplace neutrality. BBB Great West + Pacific’s functions include promoting trustworthy business practices, resolving marketplace disputes, providing charitable accountability information, and assisting consumers in making wise buying decisions. For more than 100 years, businesses and consumers have supported BBB because a trustworthy marketplace benefits both buyers and sellers.

Press releases

Latest announcements from BBB Great West + Pacific

Two individuals with a tablet are engaging in conversation with an elderly woman in front of a house.

September 2, 2026

BBB GWP Warning: Slow down before signing anything from a door-to-door salesperson

Better Business Bureau Great West + Pacific is warning consumers to slow down before signing anything on a door-to-door salesperson’s phone or tablet following a pattern of complaints involving TriGuard Pest Control, LLC

View press release
A woman wearing earphones works at a laptop, gesturing while on a video call at a desk with plants, a notepad, and a cup.

September 2, 2026

BBB GWP Warning: Carefully evaluate certification and coaching programs offered by HMI Wellness

Better Business Bureau Great West + Pacific is warning consumers to carefully evaluate certification and coaching programs offered by HMI Wellness, a business that lists a Princeville, Hawaii, address. 

View press release
Person using a sports betting app on a smartphone with a laptop showing a similar interface in the background.

June 2, 2026

BBB Alert: Consumer risks linked to certain online gambling and betting platforms

BBB Great West + Pacific is warning consumers about growing concerns tied to certain online gambling and sports betting platforms after receiving a significant number of complaints

View press release
Two women in a shop with stained glass lamps, standing near a "Farewell Sale" sign offering up to 80% off.

May 26, 2026

BBB Scam Alert: Complaint data exposes alleged AI rip-off website scheme

Better Business Bureau Great West + Pacific is issuing a consumer advisory regarding the “Ellie Seattle” website, ellie-seattle.com, which has demonstrated multiple indicators commonly associated with deceptive online retail operations.

View press release
Two people watch movers load furniture and boxes into a truck, preparing for relocation, surrounded by greenery and more boxes.

May 22, 2026

BBB Scam Alert: Consumers beware of misleading moving brokers during peak moving season

Better Business Bureau Great West + Pacific is warning consumers to be aware of the risks when hiring moving companies or brokers, stressing the importance of research and due diligence.

View press release
A man sitting comfortably in a modern office, reading a digital tablet with focused attention.

February 11, 2026

BBB Scam Alert: Tax impostor scams on the rise during tax season

The Better Business Bureau is warning consumers nationwide about a spike in tax relief impostor scams. These companies pretend to be working with the IRS or other tax professionals to steal your money and personal information. 

View press release
Yellow capsules spill from a white bottle, next to a pile of orange turmeric powder on a white background.

November 10, 2025

BBB GWP Warning: Prozenith allegedly shipped turmeric instead of advertised weight-loss supplements

The Better Business Bureau is warning consumers nationwide about Prozenith, a company marketing weight-loss supplements online and through social media ads that appear to feature Oprah Winfrey endorsements.

View press release
BBB Torch Awards for Ethics and Spark Awards announcement, presented by Bridge City Law.

October 30, 2025

Meet the 2025 BBB Awards Winners

BBB of Great West + Pacific names winners for 2025 Torch Award for Ethics and Spark Award for Entrepreneurship.

View press releases
Medical billing statement on a clipboard with a stethoscope and blue calculator on a table, highlighting healthcare expenses.

October 27, 2025

BBB GWP Warning: Centennial Medical Supplies allegedly billed consumers for unordered medical equipment

BBB is warning consumers about Centennial Medical Supplies, a company claiming to operate in Denver, Colorado. Nationwide, consumers allege the company is billing Medicare, secondary insurance providers, and individuals for medical supplies the consumers never ordered.

View press release
Image announcing the 2025 finalists for the BBB Torch Awards for Ethics and Spark Awards, presented by Bridge City Law.

September 4, 2025

Meet the 2025 BBB Awards Finalists

BBB of Great West + Pacific names finalists for 2025 Torch Award for Ethics and Spark Award for Entrepreneurship.

View press releases
Torch Awards for Ethics logo by BBB, presented by Bridge City Law.

June 16, 2025

I want your company to be awarded: Better Business Bureau Great West + Pacific 2025 Torch Awards for Ethics

You don’t have to be perfect. But if you’re committed to honestly earning trust and keeping it, we’d say you’re already a contender. We believe recognition matters — especially when it’s earned through trust.

View press release
Man sitting on a couch, talking on a phone, looking at another device, with a plant and eyeglasses on a nearby table.

June 5, 2025

BBB GWP Warning: Travelers reported losing thousands after mistaking scam site for Expedia

BBB is warning consumers across North America about a travel business called Speed Trip and Tour (also known as Speedtrip Corp), following reports of counterfeit airline tickets and customer confusion that led many to believe they were dealing with Expedia.

View press release
Doctor reviewing a clipboard while using a laptop, with a stethoscope on the desk.

May 30, 2025

BBB Warning: Customers say cryotherapy business misrepresented licensing, costing thousands

BBB is warning consumers about Precision Equine Cryotherapy, LLC and its affiliated brand, Precision Canine Cryotherapy, following a pattern of complaints alleging the business misrepresented licensing requirements for its training and equipment.

View press release
Man in a blazer sits at a desk, appearing thoughtful while looking at a computer monitor, with a phone and coffee mug nearby.

March 28, 2025

BBB GWP Warning: Businesses allege misleading practices by WA based digital marketing company

BBB is issuing a consumer alert regarding Bridge City Firm, a digital marketing and SEO service, for alleged aggressive telemarketing practices, misleading advertising claims, and unfulfilled promises to its customers.

View press release

Contributed content

Columns included in this library are authored by BBB GW+P to provide monthly consumer and business content for use in your publication. Topics and insight will be applicable across our service area.

May 2026

  • AI Search is replacing the neighborhood referral

  • Your small business marketing isn’t working? Here’s how to fix it.

Download columns

November 2025

  • Competing on trust, not price

  • Smart spending in tough times

Download columns

October 2025

  • The future of search: Why trust matters in the AI era

  • Don't let fake businesses squash your side gig goals

Download columns

August 2025

  • Your reputation is already online

  • Smart investing starts with trust

Download columns

February 2025

  • The value of a positive review

  • How to find the right trusted tax pro

Download columns

In the media

Your BBB PR and communications team works with media partners across our coverage area over fifty times each month. See below for a small selection of recent media coverage from BBB Great West + Pacific

KOMO News logo with white text on a blue background.

August 8, 2026

KOMO ABC Seattle: BBB warns of fake AI influencers and undisclosed paid endorsements on social media

BBB's Dale Dixon explains the red flags of a phony social media influencer and how you can learn who to trust when buying online.

View news segment
KOMO News logo with white text on a blue background.

July 19, 2026

KOMO ABC Seattle: BBB offers free Auto Line help for Washington drivers stuck in repair and warranty limbo

Spokesperson Cameron Nakashima shared how the BBB Auto Line program can help car owners and shared BBB data about how it impacts people in Washington.

View news segment
Logo of Alaska's News Source featuring the state outline and stars.

July 16, 2026

KTUU: BBB: Alaska auto dealership complaints highlight repair delays, warranty disputes

BBB shares how important it is to work with reputable auto dealers and manufacturers. It also shared about how the BBB Auto Line program can help.

View news segment
KHON2 logo with metallic letters and a blue globe featuring a palm tree inside the number "2".

July 8, 2026

KHON2 Hawaii: A side gig as a summer job? The BBB has got all the details

Spokesperson Cameron Nakashima explains what BBB is seeing when it comes to side-gig and small business startup issues and how to do things the right way.

View news segment
Logo of Alaska's News Source featuring the state outline and stars.

June 13, 2026

KTUU Alaska: BBB warns Alaskans about businesses pressuring customers to change online reviews

BBB reports on the prevalence and cause of review manipulation and how to protect yourself from it.

View news segment
Logo of Denver 7 ABC, featuring a blue and silver circular emblem with the number 7 and the ABC logo.

June 2, 2026

Denver 7: BBB program helps Elbert County homeowner finish work after two-year ordeal

Spokesperson Meghan Conradt explains BBB's role in a Colorado resident's widow battle with contractors to get help and finish their home.

View news segment
KHON2 logo with metallic letters and a blue globe featuring a palm tree inside the number "2".

April 22, 2026

KHON2 Hawaii: Avoid costly auto repairs: Tips from the BBB

BBB's Dale Dixon gives tips for how to find a trusted auto repair service and shares exclusive BBB data insights about what shoppers are reporting in Hawaii.

View news segment
CBS logo with the number 4 in bold, orange font.

April 20, 2026

CBS News Colorado: BBB helps Colorado family recover after going through contractor fraud

The local Restoring Trust Program, spearheaded by BBB's Meghan Conradt, requests help from local trusted businesses to repair a Denver family's home.

View news article
KOMO News logo with white text on a blue background.

April 10, 2026

KOMO ABC Seattle: BBB data shows refunds, exchanges among top consumer complaints in Washington

BBB shares a surprising trend observed over 24 months of BBB's first-party complaint data.

View news segment
Logo of Hawaii News Now with "News" in a white box and "Now" in a blue box.

April 8, 2026

Hawaii News Now: Hawaii residents warned of contractor scams ahead of approaching storm

BBB's Dale Dixon shares a timely BBB perspective on what Hawaii residents need to know about door-to-door storm-chasing businesses.

View news segment
KHON2 logo with metallic letters and a blue globe featuring a palm tree inside the number "2".

April 6, 2026

KHON2 Hawaii: Don’t get duped by tech support scams

On KHON2's podcast, Cameron Nakashima shares BBB insights and perspectives about tech support scams and how to spot them.

View podcast
Yahoo News logo with "Yahoo!" in purple and "news" in black below it.

April 1, 2026

Yahoo News: BBB: Avoid these mistakes when filing your taxes

BBB's Cameron Nakashima discussed some of the best options for filing taxes on your own and with a professional.

View news segment
Logo of KPAX with a red box containing the number 8 on a blue background.

March 30, 2026

KPAX Montana: Better Business Bureau program connects Marion family with trusted businesses to help finish dream home

The BBB Restoring Trust program helps local defrauded family recover and seeks help from local trusted businesses willing to donate skill and building materials.

View news article
KOMO News logo with white text on a blue background.

March 7, 2026

KOMO ABC Seattle: Washington consumers averted $1.1B in attempted scams, BBB says, urging added caution

BBB's Cameron Nakashima shares a timely insight and local BBB data as National Consumer Protection Week comes to a close.

View news segment
KHON2 logo with metallic letters and a blue globe featuring a palm tree inside the number "2".

February 25, 2026

KHON2 Hawaii: Local businesses help Maui kupuna who lost $220K

BBB's Dale Dixon shared an inspiring update on a community impact project spearheaded by BBB Foundation's Restoring Trust Program, together with local trusted businesses in Hawaii.

View news segment
Logo of KHQ Q6 with the NBC peacock emblem in between.

February 24, 2026

KHQ 6: North Idaho couple mistakenly booked anniversary getaway via third party, finally secures refund

BBB shares tips for how to research, review, and shop trusted travel agencies and avoid unethical ones.

View news segment
Logo for FOX31 Denver and Channel 2 Colorado's Own News on a blue background.

February 9, 2026

FOX 31 Denver: Fort Collins family out $200K after contractor dispute

BBB's Meghan Conradt provides BBB insights and advice for how to protect yourself from unethical and fraudulent contractor businesses.

View news segment
KOMO News logo with white text on a blue background.

February 7, 2026

KOMO ABC Seattle: Big game betting ad surge prompts BBB warning on illegal sports betting in Washington

The Seahawks are going to the Super Bowl to win big, so BBB has a warning to anyone betting big on the big game. Watch out for grey market sports betting businesses.

View news segment
KHON2 logo with metallic letters and a blue globe featuring a palm tree inside the number "2".

February 4, 2026

KHON2 Hawaii: Sports betting for the Big Game: The BBB has all the details

Local BBB spokesperson shares a warning about online betting businesses and reveals problems with grey market sports betting apps.

View news segment
Logo of Denver 7 ABC, featuring a blue and silver circular emblem with the number 7 and the ABC logo.

February 2, 2026

Denver 7: FBI warns of AI-romance scams costing Coloradans millions

Cameron Nakashima tells Denver 7 about the dangerous new twist happening in romance scams involving dating apps and online businesses.

View news segment