Reviews
Customer Review Ratings
Average of 118 Customer Reviews
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Review fromGraeme and Helga F
Date: 19/08/2023
5 starsOur experience with Gandy has been exceptional over the years. Our service man Luke E**** was punctual, knowledgeable and polite. We highly recommend him and the company.
Gandy Installations Ltd.
Date: 21/08/2023
Hi ******, thanks so much for your review of the Comfort Club tune up! Have a great day!Review fromMichael R
Date: 30/07/2023
5 starsContacted 3!other companies got the runaround and was charged $99 and did fix the problem, was told to make another appointment. Gandy wa easy to deal with and an actual human on the phone from BC, came out the ext day and fixed the problem. Was told by the other company “R&M” that it was the compressor and Gandy replaced a capacitor and it is working perfectly now. Thank you Gandy Installations.Gandy Installations Ltd.
Date: 08/08/2023
Hi *******, thanks for writing this review of your AC repair! Glad we were able to take care of the problem, and happy to hear it was a much smaller issue than the other company diagnosed! Have a great day!Review fromPaul D
Date: 30/07/2023
5 starsThe service technicians were punctual, friendly, and did what they needed to do. If I had any questions they were more than willing to fill me in on the details. Always had good experiences with Gandy.Gandy Installations Ltd.
Date: 08/08/2023
Hi ****, thanks for your review of the furnace and heat pump tune-up, and thanks for joining the Comfort Club! We appreciate your continued business. Have a great day!Review fromAl F
Date: 24/07/2023
5 starsKnowledgeable tech. Explained everything. Easy payment through e-transfer. Good experience.Gandy Installations Ltd.
Date: 25/07/2023
Hi **, thanks for the review of your heat pump diagnostic! Have a great day!Gandy Installations Ltd.
Date: 10/05/2024
Hi **, thanks for the review of your heat pump diagnostic! Have a great day!Review fromTimothy H
Date: 24/07/2023
5 starsYou get the results you want & need from service people who are a delight to deal with. And, sometimes, you even get a little bit more.Gandy Installations Ltd.
Date: 08/08/2023
Hi ***, thanks so much for your review of the furnace tune up, and thanks for joining the Comfort Club! Have a great day!Review fromGrant T
Date: 24/06/2023
5 starsWe have never been disappointed with the service we have received from Gandy. Every technician that has come to our house has been knowledgeable , courteous and willing to explain exactly what he is testing or servicing. Knowing this gives me a satisfaction that nothing is being overlooked.*********************Gandy Installations Ltd.
Date: 26/06/2023
Hi *****, thanks so much for taking the time to review your ************ furnace and air conditioner tune-up! We appreciate your business. Have a great day!Gandy Installations Ltd.
Date: 10/05/2024
Hi *****, thanks so much for taking the time to review your Comfort Club furnace and air conditioner tune-up! We appreciate your business. Have a great day!Review fromJason F
Date: 13/06/2023
5 starsWe had a new furnace and air conditioning condenser added and we absolutely love it.Super friendly worker, great product, efficient, and did a great job overall.They had a little complication with the old wiring, but did not leave until the system was up and running.I highly recommend Gandy Instalation.You will not be disappointed.Gandy Installations Ltd.
Date: 14/06/2023
Hi *****, thanks so much for the review of your furnace and air conditioner installation! Glad to hear we were able to get everything sorted out with the wiring, Have a great day!Gandy Installations Ltd.
Date: 10/05/2024
Hi *****, thanks so much for the review of your furnace and air conditioner installation! Glad to hear we were able to get everything sorted out with the wiring, Have a great day!Review fromSue M
Date: 10/06/2023
1 starWe were very disappointed with our recent experience with Gandy. We have been customers for over ************************************************* April of this year, we had a long standing appointment made in February. No one showed, not even a call. We rebooked for May 30 for an early morning appointment and when no one showed by 10:30, I called and spoke to ********, the manager who was very poor with her customer response. We will not be using them again. If I could leave less than one star, I would.Gandy Installations Ltd.
Date: 12/06/2023
Hi ***, thanks for bringing this to my attention. I apologize that the experience you've had with us has not been the 5 star experience that you are used to. I'm going to reach out via e-mail for some more details. Thanks and have a great day!Gandy Installations Ltd.
Date: 12/06/2023
Hi ***, thanks for bringing this to my attention. I apologize that the experience you've had with us has not been the 5 star experience that you are used to. I'm going to reach out via e-mail for some more details. Thanks and have a great day!Review fromJenny M
Date: 08/06/2023
5 starsI used Gandy since 2012. In 2022 I had them to replace my furnace and added an air conditioner to my house. The knowledge and working ethics of estimator, install technicians and service technician are really impressive me, as the result I had them return this month to replace my water tank as well as adding ductless air conditioner to my bedrooms. They didnt disappoint me at all. The crew are very professional and did wonderful job. Definitely recommend this company.Gandy Installations Ltd.
Date: 09/06/2023
Hi *****, thanks so much for the review of your ductless air conditioning installation! We appreciate you taking the time to give us feedback, and will pass it on to our teams! Have a great day!Gandy Installations Ltd.
Date: 10/05/2024
Hi *****, thanks so much for the review of your ductless air conditioning installation! We appreciate you taking the time to give us feedback, and will pass it on to our teams! Have a great day!Review fromAndy B
Date: 06/06/2023
5 starsOur airco was serviced recently by the company. The service was professional, on time and billed as per agreement.The thermostat presents challenges to seniors like us, but the technician helped to explain and update settings.88888 STARSGandy Installations Ltd.
Date: 09/06/2023
***********, thanks so much for reviewing your air conditioner tune up with ****! Happy to hear **** was able to explain the thermostat and update the settings! Have a great day!Gandy Installations Ltd.
Date: 10/05/2024
Hi ****, thanks so much for reviewing your air conditioner tune up with Luke! Happy to hear Luke was able to explain the thermostat and update the settings! Have a great day!
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