Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Reservations.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.51/5 stars

    Average of 408 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTemi C

      Date: 06/07/2025

      5 stars
      **** was a huge help with securing my hotel! I hope I have him everytime I call!

      Reservations.com

      Date: 06/11/2025

      Greetings Temi,

       

      We are delighted to hear that **** was able to assist you securing your hotel! We are excited for all your future travels! Thank you for booking your reservation with Reservations.com.

       

      Kindly,

      ******* ******

    • Review fromBobby T

      Date: 06/04/2025

      5 stars
      Did outstanding job very helpful in get my reservations booked

      Reservations.com

      Date: 06/06/2025

      Greetings *****,

      Thank you for choosing Reservations.com. We are happy to know that our efforts were able to assist you during your booking. We look forward to your travels!

       

      Kindly,

      ******* ******

      ************************************************************

    • Review fromTeresa H

      Date: 06/01/2025

      5 stars
      **** was very helpful and friendly on reserving our room

      Reservations.com

      Date: 06/04/2025

      Greetings ******,

       

      We love knowing we have people on our team willing to go above and beyond for our guests. We look forward to your future travels!

       

      Kindly,

      ******* ******

      ************************************************************

    • Review fromKevin M

      Date: 06/01/2025

      1 star
      Not the hotel I was originally trying to book. Not the room I was told I was booking,

      Reservations.com

      Date: 06/04/2025

      Greetings *****,

      Thank you for reaching out to us. We wanted to let you know that we are currently working on your request! If you have any immediate questions or concerns, please feel free to contact us.

       

      ******* ******

      ************************************************************

      Reservations.com

      Date: 06/04/2025

      Greetings *****,

      Thank you for reaching out to us. We wanted to let you know that we are currently working on your request! If you have any immediate questions or concerns, please feel free to contact us.

       

      ******* ******

      ************************************************************

    • Review fromDarlene L

      Date: 05/31/2025

      5 stars
      ****** was very helpful and polite I got a great room at a great price.

      Reservations.com

      Date: 06/04/2025

      Greetings *******,

      We take pride in our customer service, and it's always rewarding to know we've hit the ***** We are excited to help with all your future travels!

       

      Kindly,

      ******* ******

      ************************************************************

    • Review fromNaomi S

      Date: 05/30/2025

      5 stars
      **** was very knowledgeable, efficient and helpful in making my reservation.

      Reservations.com

      Date: 06/04/2025

      Greetings *****,

      Quality and value are super important to us, so it's great to know we hit the **** for you. We look forward to assisting you with all your future travels!

      Kindly,

      ******* ******

      ************************************************************

    • Review fromJackie D

      Date: 05/30/2025

      5 stars
      ****** was very efficient, kind and helpful. He got the job done quickly.

      Reservations.com

      Date: 06/04/2025

      Greetings ******,

      Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. We are excited to help with your future bookings!

       

      Kindly,

      ******* ******

      ************************************************************

    • Review fromPamela A

      Date: 05/30/2025

      5 stars
      Very well versed and helpful in making this reservation. Also, very polite and thorough.

      Reservations.com

      Date: 06/04/2025

      Greetings ******!

      We always strive to provide the best service and are glad to hear our efforts are being noticed. We are happy we were able to assist you with your travels!

       

      Kindly,

      ******* ******

      ************************************************************

    • Review fromPatricia M

      Date: 05/30/2025

      5 stars
      I think ******* was Very kind and professional. I would book with her again.

      Reservations.com

      Date: 06/04/2025

      Greetings ********!

      We are overjoyed to hear about the wonderful customer service you received. We are so grateful for the opportunity to assist you with your booking!

       

      Kindly,

      ******* ******

      ************************************************************

    • Review fromHayes W

      Date: 05/29/2025

      1 star
      Never had an issue getting comped rooms before. Was told no availability???

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.