Reviews

This profile includes reviews for Ecoshield Pest Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Ecoshield Pest Solutions

  7275 S Revere Pkwy Ste 804 Centennial, CO 80112-3927

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  Ecoshield Pest Solutions

  4030 Bruin Blvd. Unit J Frederick, CO 80504

Review Details

• Review fromBarbara D

  Date: 06/06/2024

  1 star
  This company is a total ripoff. They promise you things they never do. They continue to harass you even after saying no. Very unprofessional and they lie!

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *******,

  Thank you for sharing your experience with us. We regret to hear that you felt misled and that your interactions with our team were not handled professionally. We take these concerns seriously and want to address them promptly.
  
  Please contact us at ************************************************ so we can investigate your account and resolve any issues youve encountered. We appreciate your feedback and the opportunity to improve our service.
  
  Sincerely,  
  Customer Feedback Team

• Review fromNorma R

  Date: 05/31/2024

  1 star
  Exceedingly aggressive salesmen. 10pm at night banging on the door after already telling them no during the day. Outrageously inappropriate. If they think this is how to sell something, they should think again.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for bringing this to our attention. We completely understand how inappropriate and unsettling it must have been to experience such aggressive sales tactics, especially at such a late hour. This behavior is not in line with the standards we expect from our team.
  
  Please reach out to us at ************************************************ so we can address this incident internally and ensure it does not happen again. We take your feedback seriously and appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromSteve L

  Date: 05/30/2024

  1 star
  Ecoshield and "the Shield" respects no boundaries. Train their Canvasers to LIE to residents; "I'm doing work for ***** around the corner." Then when you inquire, "***** who? What address? I know all my neighbors", they say they can't give out that information. THERE IS NO SUCH 'NEIGHBOR' having work done. These kids are trained to get signatures...that is it. They know nothing else. They are paid only by commission. They are dropped off in "nice" areas for the day with hopes of making a few commissions on tightly worded contracts. Look up complaints for the company and you will find hundreds if not thousands. In the city of ************ there is a NO SOLICITATION ORDIINANCE for the entire city. Complain to "The Shield - Marketing, Sheild-sales.com, and your police department.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for sharing your concerns. We take reports of misrepresentation and aggressive sales tactics very seriously, and its disappointing to hear about your experience. We expect our representatives to conduct themselves honestly and respectfully, and this behavior is not in line with our values.
  
  Wed like to address this situation internally to ensure it doesn't happen again. Please contact us at ************************************************ with more details so we can investigate further. Your feedback is important, and we appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromGregg L

  Date: 05/25/2024

  1 star
  One of Eco-Shield's sales reps knocked on my door and, very unfortunately, I bought his line of well rehearsed lies. At the time I figured it would be no big problem and I would be out only the $220 one-time fee. Except it wasn't. It was another of his falsehoods. Even though I cancelled the service within three days of signing up they keep hounding me for more money they say I owe them. Avoid this company like the plague.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for bringing this to our attention. We regret that you had a negative experience with our sales process and that there was confusion regarding the one-time fee and cancellation. Its important to us that customers receive clear information upfront, and we apologize if that was not the case for you.
  
  Wed like to review your account and resolve this matter as quickly as possible. Please reach out to us at ************************************************ so we can investigate further and ensure your concerns are addressed. We appreciate your feedback and the chance to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromBonnie D

  Date: 05/10/2024

  5 stars
  My experience has been that Ecoshield provides top quality and affordable pest control and growth opportunities to our young generation. I witnessed them train their teams to deliver high quality hard work and honest costumer service.The young men and women are trained to give their heart into each knock at each door, and offer honest work . They hold themselves to a high standard of practice.I was skeptical at first but after I saw how young people transform themselves I understood Ecoshield offers more than pest control, it also offers opportunity for young generation to achieve quality of life.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi ******,

  Thank you for your thoughtful feedback! We are thrilled to hear about your positive experience with Ecoshield, both in terms of the quality pest control service and the growth opportunities for our team members. Its wonderful that you recognized the dedication and hard work that our young professionals bring to their roles, and we truly appreciate your acknowledgment of their commitment to high standards.
  
  We strive to deliver both exceptional service and meaningful opportunities, and your support means a lot to us. Thank you for trusting Ecoshield and for sharing your insights!
  
  Sincerely,  
  Customer Feedback Team

• Review fromScott B

  Date: 04/26/2024

  1 star
  TERRIBLE SERVICE - I had been happy with their insect control service, so I signed up for their wildlife service. I met with a rep who had me sign an agreement on their phone before he placed any traps. But, after a bit, it was clearly not working. So another tech came out a few weeks later. It was still not working a week or so later. Then another tech came out and determined no one had ever baited the traps. He was very upset and said he would notify management. I was still charged for 3 visits ($450) and no credit was ever provided. A few months later (and many more charges), I was noticing that the traps had not been touched and no service techs appeared on my security cameras. I called to complain and they sent me forms alleging service was being provided as scheduled. I took them at their word and met the reps for the next few appts. During one of these meetings with their service tech, I asked them to added traps and be sure to bait them. But one or two appts later, I notice raccoons had torn the traps open. I took picture to send them. But a day later, they had a regular service call scheduled. So, I figured they would replace the traps. Instead, the traps had not been replaced or even moved. It was clear no one ever showed up. BUT - I was charged for the service ($150), which was clearly never done. When I called to complain and provided photo documentation that no service was provided, they offered a 50% discount - FOR SERVICE THEY DID NOT DO.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for sharing your experience, and we deeply regret the issues you've encountered with our wildlife service. It's clear from your account that the service did not meet the standards we aim to provide, and we understand your frustration with being charged for incomplete or ineffective service. 
  
  We would like to address this matter immediately, review your account, and ensure that any charges for services not rendered are resolved properly. Please reach out to us at ************************************************ so we can investigate further and work toward a fair solution. We appreciate your patience and the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromMisty M

  Date: 04/08/2024

  1 star
  This company will not let you out of a contract even when you move out of state and don't need pest control anymore at your new location (that is under many feet of snow). The ************ are polite but the spray they used did no work. Huge waste of money.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *****,

  Thank you for sharing your experience, and were sorry to hear that the service did not meet your expectations. We understand the frustration of being unable to cancel your contract after moving to a new location, especially when pest control services are no longer needed. 
  
  Wed like to review your account and address both the contract concerns and the effectiveness of the service you received. Please reach out to us at ************************************************ so we can investigate further and work toward a fair resolution. We appreciate the opportunity to resolve this matter.
  
  Sincerely,  
  Customer Feedback Team

• Review fromBrandon L

  Date: 03/27/2024

  1 star
  the products do not work, the workers do not do high quality work. The first appointment, they have the sales rep and multiple technicians who do a very thorough job to make it seem like the service will be excellent. After the first appointment dont expect good service in any way. They dont knock on the door to do indoor service after requested and the whole reason we got the service is because we had ant hills in the backyard. After 3 services, which they said would get rid of them all we still have trouble with ants. After calling to cancel because of the poor service they still made me pay for another service. Do not work with them. They will lock you in to a contract and force you to pay for a service that does not work

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi ******,

  Thank you for sharing your experience. We regret to hear that the treatments did not meet your expectations and that you encountered difficulties with both the service quality and the cancellation process. Its important to us that customers receive consistent, effective treatments, and it's disappointing that this was not your experience.
  
  Wed like to review your account and address both the service issues and the contract concerns. Please reach out to us at ************************************************ so we can investigate this further and work toward a resolution. Your satisfaction is important, and we appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team

• Review fromDavid T.

  Date: 03/01/2024

  1 star
  If I could give a zero I would.they came around with a door to door sales pitch and talked ** into a treatment and a plan. Once they finished I realized this was too expensive and there was no realized benefit. I asked to drop the service and they are now pursuing us for a large termination fee. I am not paying and suggest you look elsewhere for a local service that actually works.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi ****,

  Thank you for sharing your experience with us. We understand your frustration with both the cost and the service you received, as well as the unexpected termination fee. Clear communication regarding pricing and contract terms is important, and we're sorry to hear this wasn't your experience.
  
  We would like to review your account to address these concerns and work toward a resolution. Please reach out to us at ************************************************ so we can investigate further. Your feedback is important to us, and we appreciate the opportunity to assist you.
  
  Sincerely,  
  Customer Feedback Team

• Review fromGage D

  Date: 02/28/2024

  1 star
  HORRIBLE .. I canceled with them due to a divorce and me not being able to afford life let alone my mortgage. We canceled then they still sent someone to my house without my permission and did a "service" (they did not do anything) and proceeds to try and charge me 300$ .. I can't afford that and I will not allow them to steal and cheat from me. BEWARE of these scam artists .. they don't even pay people in the country to deal with customer service. They are a lying cheating company and have no compassion for people when life is already hurting them.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi Gage,

  Thank you for sharing your experience. We're sorry to hear about the challenges you're facing and understand how frustrating this situation must be. Its concerning to hear about the confusion regarding your cancellation and the charges for services that were not requested. We take these matters seriously and want to ensure that your concerns are addressed.
  
  Please reach out to us at ************************************************ so we can review your account and work toward a resolution. We appreciate your feedback and the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team