Pest Control Services
Ecoshield Pest SolutionsThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Ecoshield Pest Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 58 Customer Reviews
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Review fromRodney M
Date: 09/14/2025
1 starThis company misled me when they came to my house. The person who came to my door said I could get this service for a discount if I signed up now for a neighborhood discount. He said $165. Asked if that was for a year, he said yes. They did the wipe down with something to kill the bugs. Then another person came out a month later and said it was for a follow up and my card was charged for another $165. I tried getting a hold of the company from the email they sent the receipt, nothing after three emails. I tried to call the company the phone just rang. I was also trying to get a hold of them because we were getting bugs and many hornet's they they never replied. I feel this was all a big scam. I will never sign up for anything if a person comes to my doorstep. I will try to keep contacting them and get this contract canceled or reach out to a legal source who can help.Ecoshield Pest Solutions
Date: 09/16/2025
Hi ***, Thank you for sharing your experience with us.
Were very sorry to hear about the confusion and frustration youve encountered. Thats certainly not the experience we want any customer to have. Our signup process includes a verbal review, a copy of the agreement sent by email, and a final confirmation via text to ensure clarity before service begins. We also offer a 100% Service Guarantee, which includes free retreatments if covered pests return after the initial treatment cycle.
Wed like to help resolve this as quickly as possible. Our team will be reaching out to assist with your cancellation request and to address your concerns directly.
Thank you again for bringing this to our attentionwere committed to making things right.-***** *.
Review fromBill
Date: 08/29/2025
1 starI am a disabled veteran suffering from sciatica and vertigo that is still recovering from a heart attack and stroke. This company sent a solicitor that beat on my door like the police getting my dogs going crazy.That solicitor that had to be told twice that I am not interested and three times to get off my property. He didn't leave my front steps until he heard me stomping down the stairs assisted with a cane.Then their employee walked behind my truck and taunted me the entire way down the property. Staying just out of reach and talking smack.I didn't invite them to my home and now I have police charges from the encounter.Ecoshield Pest Solutions
Date: 09/03/2025
Hi *******,
thank you for taking the time to share your experience. Were truly sorry to hear about the distress this situation caused, and we want to assure you that your concerns are being taken seriously.
Weve escalated this matter to the sales manager overseeing the ***** area for a full investigation and correction. EcoShield is committed to respectful and professional interactions at every doorstep, and we deeply regret that this encounter did not reflect that standard.Bill
Date: 09/05/2025
There was a miscommunication between the EcoShield on call representative and me. Based on zipcode I was advised that EcoShield was in my area at the time of the incident. In fact, it was NOT EcoShield. The individuals involved were from Aimvo pest control. They had no identifying indicators and were soliciting without a license while refusing to leave my property. I would like to reiterate, this was NOT EcoShield. I apologize for the confusion.Review fromMary Ann H
Date: 08/14/2025
1 starIf I could put 0 I would! We called to get an appointment scheduled outside of our normal schedule since we were having ant problems. When they advertised this to us they said that they would come anytime free of charge if we needed extra service like spraying and stuff. So, I called and asked for an appointment and got Aug 1 for them to come by despite of the request I asked to have it sooner. So I agreed with Aug 1 but nobody came by, no notice at all. I called Aug.4 Monday asking what happened and they said they didnt have anybody available and have us scheduled for our quarterly visit which is the 15th of August but hey, they said they got it a day sooner and will have it on the 14th instead. I told them I dont want to be paying for that visit, Ive waited enough and they said theyre gonna call me the next day. Here comes the 14th and they came by and of course they are so quick to charge us! So quick with charging people with some lousy service. I talked to customer service and from the cancellation department, spoke with **** and I dont think he understands every word I was saying, even hang up on me when I said I want to cancel. So, if they ever come by knocking your house, dont even think about signing up with them!Ecoshield Pest Solutions
Date: 08/18/2025
Hi **** ***, thank you for sharing your feedback. We're truly sorry to hear about the frustration you've experienced, especially when trying to get timely help with your ant issue and clarity around your service visit. Thats not the experience we want for our customers, and we understand how disappointing it can be when expectations arent met.
EcoShields services are backed by a 100% Service Guarantee, and our scheduling team aims to accommodate urgent requests whenever possible. Wed appreciate the opportunity to review your account and address your concerns directly, including your cancellation request and any billing questions.
Please email us at ************************************************ so we can assist you further. Were here to help and hope to make things right.
Via I.
Review fromGenevieve B
Date: 08/14/2025
1 starFirstly, they were soliciting under false pretenses. I actually thought the tech was from the **** Though he was very charming and informative, the "trial" he talked me into is a joke. It's a 2 year scam. I was told numerous times I could cancel before my next sceduled date. This is not true. You will be charged a $250 cancellation fee. You are out $400 for 15 minutes of their time. Do not work with this company.Ecoshield Pest Solutions
Date: 08/18/2025
Hi *********, thank you for sharing your feedback. We're sorry to hear that your experience with our team felt misleading and frustrating. We understand how important it is to feel confident in the services you agree to, and we take concerns like yours seriously.
EcoShields signup process includes a verbal review, an emailed copy of the agreement, and a text confirmation to ensure clarity before service begins. Our agreements do include an early termination fee, which is reviewed during that process. Wed appreciate the opportunity to go over your account and clarify any details.
Please email us at ************************************************ so we can assist you directly. Were here to help and hope to make things right.
Via I.
Review fromShirley B
Date: 06/08/2025
1 starVery upset ! I was away from home for a short time yesterday and while I was away a door to door salesman stopped by and completely ignored our NO SOLICITATION SIGN ON THE ***** DOOR AT EYE LEVEL. He proceeded to talk to my elderly husband who has dementia and set up an appointment to come back to spray for bugs.. my husband said he showed him two spiders who apparently are pregnant black widows and before long we will be infested with baby black widows. He gave my husband a card with the company logo but no address or phone # on it. He did put his name and phone # on the back of it. The card also has the BBB seal on the front. A very bad taste in my mouth for this company.if and when all these hundreds of baby black widows should appear you can bet I would never use this company. I had to rate this company in order to leave a review. They deserve a negative rating.Ecoshield Pest Solutions
Date: 06/10/2025
Hi *******,
Thank you for taking the time to share your experience. We can understand your concern, especially given the situation involving your husbands well-being and the surprise visit while you were away.
At Ecoshield, our representatives are trained to provide pest-related information and set up service appointments only when a household member expresses interest. We do not knowingly move forward with any service without a clear agreement. Regarding marketing materials, they are designed to reflect our company information accurately, and we appreciate you bringing your concerns to our attention.
Wed really like to look into this matter further to ensure the proper steps are taken. If you're willing, please reach out to us directly at ************************************************ with your address or any additional details so we can investigate and resolve the situation appropriately.
Your feedback is important to us, and we appreciate the opportunity to make things right.
Via I.
Review fromEmily P
Date: 05/29/2025
1 starThis company sent a door to door sales person who rang my doorbell past 9 p.m. This woke my child and is a totally inappropriate time of day to be approaching a home for a sale. I am absolutely livid.Ecoshield Pest Solutions
Date: 06/02/2025
Hi *****,
Thank you for sharing your experience. We understand that timing is important when it comes to any form of outreach, and your feedback is both noted and appreciated.
Our goal is to engage with communities respectfully and professionally, and we take concerns like this seriously. While our representatives work to reach as many homes as possible during their scheduled routes, we agree that interactions should never compromise a familys peace or comfort especially late in the evening.
Wed like the opportunity to review this matter with the appropriate local team and ensure its addressed properly. If you're willing, please contact us at ************************************************ with your location and any additional details. Your input helps us maintain the standards we expect from our team and improve where necessary.
Via I.
Review fromDavid T
Date: 04/25/2025
1 starLast Fall a door-to-door sales representative from EcoShield Pest Solutions made an offer to provide a monthly pest control service to my residence. It was offered as a cancellation anytime after the 2nd payment verbal contract. I accepted the agreement and signed it at the time of the offer. Upon the conclusion of the first month I decided to cancel the service paid the 2nd month as agreed and stopped future payment. After a few months I received an unscheduled service call by their service technician who told me he was there because I set up an appointment I did not. Upon realizing EcoShield Pest Solutions was still under the impression we had an agreement, I called their billing department and specifically told the *** I was not obligated to pay for additional services. I stated clearly, I am not going to pay any additional fees and that EcoShield Pest Solutions was no longer needed.Since that cancellation call I have received multiple daily calls from EcoShield harassing me and continuing to attempt to bill and or charge me for services I have not authorized nor received. I am reporting EcoShield to the BBB and am preparing to file a lawsuit and seek damages for bail and switch practices and harassment.This is a notification to EcoShield Pest Solutions to Stop and Desist their collection activities and to apologize for the inconvenience it has caused me.Ecoshield Pest Solutions
Date: 04/28/2025
Hi *****,
Thank you for taking the time to share your experience. We take feedback like yours very seriously and are committed to ensuring that all aspects of our service and agreements are clearly communicated and handled with professionalism.
For context, at the time of signup, our representatives review the terms of the service agreement, which includes important details regarding the service commitment and cancellation process to ensure transparency.
We would like the opportunity to fully review your account and work with you toward a resolution. Please contact us directly at ************************************************ so we can promptly address your concerns through the appropriate channels.
Thank you again for bringing this to our attention.
Via I.Review fromWilliam L
Date: 11/07/2024
1 starThis company is a ****. They door-to-door push their service and put you on a contract for multiple services. It doesn't really work that well. When you try to cancel the service they keep giving you the run around. ***** this companyEcoshield Pest Solutions
Date: 11/11/2024
Hello *******,
We take feedback like yours seriously and aim to address any concerns thoroughly. We strive to ensure that each customer fully understands our service agreements, including the service schedule, at the time of signup. Our goal is always to provide effective and reliable pest control, and we stand by the quality of our work.
To address any lingering concerns you may have or to discuss your experience in more detail, please reach out to us at ************************************************* Our team is here to ensure you receive the support you need.
Thank you,
Customer Feedback TeamReview fromJared G
Date: 11/03/2024
1 starHorrible service. They told me they would charge $100 for a year and then next day my card was charged $300. This is a scam. Do not fall for it.Ecoshield Pest Solutions
Date: 11/05/2024
Hi *****,
Thank you for bringing this to our attention. We understand how important clear and accurate billing is, and its our goal to ensure each customer feels fully informed about their charges. Our team makes every effort to explain pricing and billing details at the time of signup, and were here to help resolve any discrepancies.
To address your concerns directly, we encourage you to reach out to us at ************************************************* Were committed to reviewing your account and finding a resolution that works for you.
Thank you for giving us the chance to improve your experience.
Customer Feedback TeamReview fromMichael K
Date: 10/31/2024
1 starVery clearly a scam. The salesman tried to bully you into purchasing services that arent needed and then refused to leave my porch after I said I wasnt interested. I have a no soliciting sign as well for whatever thats worth. They are also quite clearly buying positive reviews on ****** so beware.Ecoshield Pest Solutions
Date: 11/04/2024
Hi *******,
Hello,
Thank you for sharing your experience. At Ecoshield Pest Solutions, we hold high standards for both respectful interactions and customer service, so we take feedback like yours seriously. Our team is trained to ensure clear communication, and we never intend for anyone to feel pressured during interactions. We also aim to reflect genuine customer experiences through our online reviews, as they are an important part of how we continue to improve and provide effective service.
If theres any part of your experience that needs further attention or clarification, we invite you to reach out to us directly at ************************************************* Your input is invaluable as we strive to enhance the quality of our services and customer interactions.
Thank you,
Customer Feedback Team
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