Reviews

This profile includes reviews for Ecoshield Pest Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Ecoshield Pest Solutions

  7275 S Revere Pkwy Ste 804 Centennial, CO 80112-3927

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  Ecoshield Pest Solutions

  4030 Bruin Blvd. Unit J Frederick, CO 80504

Review Details

• Review fromRodney M

  Date: 09/14/2025

  1 star
  This company misled me when they came to my house. The person who came to my door said I could get this service for a discount if I signed up now for a neighborhood discount. He said $165. Asked if that was for a year, he said yes. They did the wipe down with something to kill the bugs. Then another person came out a month later and said it was for a follow up and my card was charged for another $165. I tried getting a hold of the company from the email they sent the receipt, nothing after three emails. I tried to call the company the phone just rang. I was also trying to get a hold of them because we were getting bugs and many hornet's they they never replied. I feel this was all a big scam. I will never sign up for anything if a person comes to my doorstep. I will try to keep contacting them and get this contract canceled or reach out to a legal source who can help.

  Ecoshield Pest Solutions

  Date: 09/16/2025

  Hi ***, Thank you for sharing your experience with us.

  
  Were very sorry to hear about the confusion and frustration youve encountered. Thats certainly not the experience we want any customer to have. Our signup process includes a verbal review, a copy of the agreement sent by email, and a final confirmation via text to ensure clarity before service begins. We also offer a 100% Service Guarantee, which includes free retreatments if covered pests return after the initial treatment cycle.

  
  Wed like to help resolve this as quickly as possible. Our team will be reaching out to assist with your cancellation request and to address your concerns directly.

  
  Thank you again for bringing this to our attentionwere committed to making things right.

   

  -***** *.

• Review fromMary Ann H

  Date: 08/14/2025

  1 star
  If I could put 0 I would! We called to get an appointment scheduled outside of our normal schedule since we were having ant problems. When they advertised this to us they said that they would come anytime free of charge if we needed extra service like spraying and stuff. So, I called and asked for an appointment and got Aug 1 for them to come by despite of the request I asked to have it sooner. So I agreed with Aug 1 but nobody came by, no notice at all. I called Aug.4 Monday asking what happened and they said they didnt have anybody available and have us scheduled for our quarterly visit which is the 15th of August but hey, they said they got it a day sooner and will have it on the 14th instead. I told them I dont want to be paying for that visit, Ive waited enough and they said theyre gonna call me the next day. Here comes the 14th and they came by and of course they are so quick to charge us! So quick with charging people with some lousy service. I talked to customer service and from the cancellation department, spoke with **** and I dont think he understands every word I was saying, even hang up on me when I said I want to cancel. So, if they ever come by knocking your house, dont even think about signing up with them!

  Ecoshield Pest Solutions

  Date: 08/18/2025

  Hi **** ***, thank you for sharing your feedback. We're truly sorry to hear about the frustration you've experienced, especially when trying to get timely help with your ant issue and clarity around your service visit. Thats not the experience we want for our customers, and we understand how disappointing it can be when expectations arent met.

  EcoShields services are backed by a 100% Service Guarantee, and our scheduling team aims to accommodate urgent requests whenever possible. Wed appreciate the opportunity to review your account and address your concerns directly, including your cancellation request and any billing questions.

  Please email us at ************************************************ so we can assist you further. Were here to help and hope to make things right.

  Via I.

• Review fromGenevieve B

  Date: 08/14/2025

  1 star
  Firstly, they were soliciting under false pretenses. I actually thought the tech was from the **** Though he was very charming and informative, the "trial" he talked me into is a joke. It's a 2 year scam. I was told numerous times I could cancel before my next sceduled date. This is not true. You will be charged a $250 cancellation fee. You are out $400 for 15 minutes of their time. Do not work with this company.

  Ecoshield Pest Solutions

  Date: 08/18/2025

  Hi *********, thank you for sharing your feedback. We're sorry to hear that your experience with our team felt misleading and frustrating. We understand how important it is to feel confident in the services you agree to, and we take concerns like yours seriously.

  EcoShields signup process includes a verbal review, an emailed copy of the agreement, and a text confirmation to ensure clarity before service begins. Our agreements do include an early termination fee, which is reviewed during that process. Wed appreciate the opportunity to go over your account and clarify any details.

  Please email us at ************************************************ so we can assist you directly. Were here to help and hope to make things right.

  Via I.

• Review fromShirley B

  Date: 06/08/2025

  1 star
  Very upset ! I was away from home for a short time yesterday and while I was away a door to door salesman stopped by and completely ignored our NO SOLICITATION SIGN ON THE ***** DOOR AT EYE LEVEL. He proceeded to talk to my elderly husband who has dementia and set up an appointment to come back to spray for bugs.. my husband said he showed him two spiders who apparently are pregnant black widows and before long we will be infested with baby black widows. He gave my husband a card with the company logo but no address or phone # on it. He did put his name and phone # on the back of it. The card also has the BBB seal on the front. A very bad taste in my mouth for this company.if and when all these hundreds of baby black widows should appear you can bet I would never use this company. I had to rate this company in order to leave a review. They deserve a negative rating.

  Ecoshield Pest Solutions

  Date: 06/10/2025

  Hi *******,

  Thank you for taking the time to share your experience. We can understand your concern, especially given the situation involving your husbands well-being and the surprise visit while you were away.

  At Ecoshield, our representatives are trained to provide pest-related information and set up service appointments only when a household member expresses interest. We do not knowingly move forward with any service without a clear agreement. Regarding marketing materials, they are designed to reflect our company information accurately, and we appreciate you bringing your concerns to our attention.

  Wed really like to look into this matter further to ensure the proper steps are taken. If you're willing, please reach out to us directly at ************************************************ with your address or any additional details so we can investigate and resolve the situation appropriately.

  Your feedback is important to us, and we appreciate the opportunity to make things right.

  Via I.

• Review fromDavid T

  Date: 04/25/2025

  1 star
  Last Fall a door-to-door sales representative from EcoShield Pest Solutions made an offer to provide a monthly pest control service to my residence. It was offered as a cancellation anytime after the 2nd payment verbal contract. I accepted the agreement and signed it at the time of the offer. Upon the conclusion of the first month I decided to cancel the service paid the 2nd month as agreed and stopped future payment. After a few months I received an unscheduled service call by their service technician who told me he was there because I set up an appointment I did not. Upon realizing EcoShield Pest Solutions was still under the impression we had an agreement, I called their billing department and specifically told the *** I was not obligated to pay for additional services. I stated clearly, I am not going to pay any additional fees and that EcoShield Pest Solutions was no longer needed.Since that cancellation call I have received multiple daily calls from EcoShield harassing me and continuing to attempt to bill and or charge me for services I have not authorized nor received. I am reporting EcoShield to the BBB and am preparing to file a lawsuit and seek damages for bail and switch practices and harassment.This is a notification to EcoShield Pest Solutions to Stop and Desist their collection activities and to apologize for the inconvenience it has caused me.

  Ecoshield Pest Solutions

  Date: 04/28/2025

  Hi *****,

  Thank you for taking the time to share your experience. We take feedback like yours very seriously and are committed to ensuring that all aspects of our service and agreements are clearly communicated and handled with professionalism.

  For context, at the time of signup, our representatives review the terms of the service agreement, which includes important details regarding the service commitment and cancellation process to ensure transparency.

  We would like the opportunity to fully review your account and work with you toward a resolution. Please contact us directly at ************************************************ so we can promptly address your concerns through the appropriate channels.

  Thank you again for bringing this to our attention.
  Via I.

• Review fromJared G

  Date: 11/03/2024

  1 star
  Horrible service. They told me they would charge $100 for a year and then next day my card was charged $300. This is a scam. Do not fall for it.

  Ecoshield Pest Solutions

  Date: 11/05/2024

  Hi *****,

  Thank you for bringing this to our attention. We understand how important clear and accurate billing is, and its our goal to ensure each customer feels fully informed about their charges. Our team makes every effort to explain pricing and billing details at the time of signup, and were here to help resolve any discrepancies.
  
  To address your concerns directly, we encourage you to reach out to us at ************************************************* Were committed to reviewing your account and finding a resolution that works for you.
  
  Thank you for giving us the chance to improve your experience.
  
  Customer Feedback Team

• Review fromMichael K

  Date: 10/31/2024

  1 star
  Very clearly a scam. The salesman tried to bully you into purchasing services that arent needed and then refused to leave my porch after I said I wasnt interested. I have a no soliciting sign as well for whatever thats worth. They are also quite clearly buying positive reviews on ****** so beware.

  Ecoshield Pest Solutions

  Date: 11/04/2024

  Hi *******,

  Hello,
  
  Thank you for sharing your experience. At Ecoshield Pest Solutions, we hold high standards for both respectful interactions and customer service, so we take feedback like yours seriously. Our team is trained to ensure clear communication, and we never intend for anyone to feel pressured during interactions. We also aim to reflect genuine customer experiences through our online reviews, as they are an important part of how we continue to improve and provide effective service.
  
  If theres any part of your experience that needs further attention or clarification, we invite you to reach out to us directly at ************************************************* Your input is invaluable as we strive to enhance the quality of our services and customer interactions.
  
  Thank you,  
  Customer Feedback Team

• Review fromKate T

  Date: 08/30/2024

  1 star
  This business is a total scam. I work from home and we have been bothered by the technicians/sales people multiple times. We have a posted no soliciting sign and they ignore it. Today, I was in the middle of an important meeting and this guy rang my doorbell twice and pounded on my door causing my animals to bark and therefore making me leave my meeting. When I told him I was working, he then used the tactic "I'll come back to tell you what I am putting in your yard while working on X neighbors yard" to attempt to scare me into listening to the ******** sales pitch. I am calling the cops next time for trespassing.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi ****,

  Thank you for sharing your experience, and we sincerely regret the disruption this caused, especially during a work meeting. We expect our representatives to be respectful of homeowners' privacy and any "No Soliciting" signs, and its disappointing to hear that this was not observed.
  
  Please contact us at ************************************************ so we can address this matter internally and ensure it does not happen again. We take your feedback seriously and want to make sure that future interactions reflect the professionalism we expect from our team.
  
  Sincerely,  
  Customer Feedback Team

• Review fromRichard R

  Date: 08/30/2024

  1 star
  We allowed one service to be performed and had zero results. No ants in traps set and mice thereafter.We called to cancel the service. Ecoshield agreed to cancel but did not inform us tha cancelation was only for the next service.We called customer service a number of times to close our account. The *** in the "Solutions ***** agreed to close the account and cancel future services. She, Reya, did not identify the fact that closing the account would result in a $211.00 early cancelation fee.We have received emails and text messages regarding the cancellation fee - that if not paid, will go to collections.I called the Solutions **** and was offered two alternatives a) reinstate the one-year contract and they'd waive the early cancellation fee, or, b( a $50 discount on the early cancellation fee ************ is deceptive and has no set methodology of handling unsatisfied customers.Stay away from ******************** - they will s**** you badly.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi *******,

  Thank you for bringing this situation to our attention. We understand your frustration regarding the cancellation process and the unexpected fee. It's important to us that our customers are fully informed about all contract terms, including cancellation policies, and we regret that this wasnt communicated clearly in your case.
  
  Wed like the opportunity to review your account and find a resolution that addresses your concerns. Please contact us at ************************************************ so we can investigate further and work toward resolving this issue. Your feedback is valuable, and we want to ensure you feel heard and supported.
  
  Sincerely,  
  Customer Feedback Team

• Review fromRyan H

  Date: 08/29/2024

  1 star
  This company is a joke. I have seen more insects in my house after two treatments, than I have in my five years of living here. When I called to complain, they skipped around their warranty upon realizing I wasnt aware of it. They offered 25% off coupons instead of a free service. They then charged me $150 for cancellation of the account. Overall a very disappointing experience. If I could leave zero stars I would.

  Ecoshield Pest Solutions

  Date: 10/11/2024

  Hi ****,
  

  Thank you for sharing your experience. Were sorry to hear that the treatments did not meet your expectations and that there was confusion around the warranty and cancellation fee. Its important to us that our customers feel confident in the service we provide, and its clear this experience fell short.
  
  Wed like to review your account and address the issues you encountered, including the service results and the cancellation fee. Please reach out to us at ************************************************ so we can investigate further and work toward a resolution. Your feedback is important, and we appreciate the opportunity to make things right.
  
  Sincerely,  
  Customer Feedback Team