Reviews

This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  MyTAXPrepOffice

  Cheyenne, WY 82001-4569

  
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  MyTAXPrepOffice

  19 Larkwood Dr NE Rome, GA 30161-9151

  

Review Details

• Review fromKENNETH S

  Date: 02/15/2023

  5 stars

  KENNETH S

  Date: 02/15/2023

  I have used this software since it's inception. It has a few glitches now and then but overall I am extreemly pleased.
  

  MyTAXPrepOffice

  Date: 02/24/2023

  Hello and thank you for the positive review! Wow! This relationship is coming up on ten years and we love our loyal customers who have been with us since day one. Your input, patience, and devotion are what kept us motivated to improve year and after year and provide you with a great tax software. Thank you for all you do! 

• Review fromMary D

  Date: 02/10/2023

  5 stars

  Mary D

  Date: 02/10/2023

  I have been using this software for years now. Its a user friendly software and I love it. The customer support team is awesome. Whenever I need help they respond quickly. After bad experiences with other software companies I chose to try MyTaxPreOffice and I don't regret it at all. After over five years working with them I can say the ride has been a pleasant one. If you're looking for good software along with a good support team, I definitely recommend them.
  Mary D
  

  MyTAXPrepOffice

  Date: 02/14/2023

  Hello Mary! Thank you so much for the 5-star review! We are so glad you decided to make the switch and become part of the MyTAXPrepOffice family. It's loyal customers like you that inspire us to continuously improve the software, provide great support, and grow as you grow. We look forward to supporting you through many more successful tax seasons! 

• Review fromKarma W

  Date: 02/08/2023

  5 stars

  Karma W

  Date: 02/08/2023

  I have used this software for the last 3 years. Except for a few coding errors, the program runs accurately. I always review my returns before I submit them to the IRS and state. I've had a few issues, which were resolved quickly by the support team. I enjoy working with the support team and giving my input so they can better support the program. I would recommend this software, unless you are having to file extremely complicated returns. In that case, I would make sure all the calculations were correct before filing the return.
  

  MyTAXPrepOffice

  Date: 02/20/2023

  Hello! Thank you so much for the positive review. We appreciate you taking the time to show appreciation for our dedicated Customer Success Specialists. Your feedback is essential to us, and we are always looking for ways to improve our product and provide the most accurate software. We want success for your business, and we look forward to partnering with you for many more tax seasons. 

• Review fromMaria C

  Date: 02/08/2023

  5 stars

  Maria C

  Date: 02/08/2023

  Excellent customer service, nice personnel very attentive, and helpful much better than other big companies.
  

  MyTAXPrepOffice

  Date: 02/20/2023

  Thank you for the kind words about our team, we’re passionate about what we do and it’s great to see that it translates into results for our clients. We’re glad to hear that you’ve been happy with our customer support specialists and we look forward to continuing to deliver value and results in the future.

• Review fromLarry G

  Date: 02/08/2023

  5 stars

  Larry G

  Date: 02/08/2023

  This is my second year to use the software. It easy to use and their support service is there when you need it. Absolutely no complaints!
  

  MyTAXPrepOffice

  Date: 02/20/2023

  Thank you so much for such an excellent review! We are pleased to hear that you are in your second year with us and are enjoying the ease of use and our dedicated support team! We will continue to work hard to meet your needs and look forward to supporting you through another successful tax season! 

• Review fromRichard P

  Date: 02/07/2023

  5 stars

  Richard P

  Date: 02/07/2023

  I have used several software programs for tax prep and I am happy with MTPO. I started using them several years ago when they were new and it was less helpful and intuitive however over the last several years they have improved dramatically and are now a complete excellent program. Thank you
  

  MyTAXPrepOffice

  Date: 02/20/2023

  
  
  Thank you so much for this wonderful review and your loyalty to our company! We appreciate your business and are always happy to hear customer feedback. Your feedback allows us to improve the software and provide you with the best user experience. We are so thankful that you have trusted in our company and grown with us. We look forward to partnering with you this tax season and for many more! 
  

• Review fromTREASE A

  Date: 02/07/2023

  5 stars

  TREASE A

  Date: 02/07/2023

  I have been with MyTaxPrepOffice for severral years. I always come back because the customer suuport is excellent and any issues with the software they address in a timely manner. They offer training which is nice. I am sure I wil be back next year.
  

  MyTAXPrepOffice

  Date: 02/20/2023

  Hello!
  
  Thank you so much for your positive feedback! We appreciate your loyalty to MyTAXPrepOffice and are happy to hear that our Customer Success Specialists have met your expectations. We work hard to provide the best customer service and easy-to-use and accurate tax software. It makes us incredibly happy to know that you have put your trust in us, and we will continue working hard to provide you with an excellent experience.
  

• Review fromJoel W

  Date: 02/06/2023

  4 stars
  It works well and is an affordable solution for personal federal tax preparation and e-filing. I would give it 4.5/5 stars. it has a few quirks like new forms not being immediately updated when selected dynamically from another form. Sometimes you have to go to the forms list on the left and click it again to get the screen to refresh properly. But overall, it is fast and easy to use.

• Review fromGeorge S

  Date: 02/05/2023

  5 stars

  George S

  Date: 02/05/2023

  I am an Enrolled Agent and have been in the taxation industry since 1975 when all was done manually with your brains.
  I have used a few software programs like ORRATX, and TAXWISE to name a few. For my needs, MyTaxPrepOffice ranks above them. The software is very user-friendly and accurate, and its product is very well presented in print.
  The support staff is just phenomenal. And for a nascent company with such a glowing performance record, you must attribute that to its management.
  I am happy I joined this company. I am thoroughly satisfied.
  

  MyTAXPrepOffice

  Date: 02/06/2023

  Wow! Thank you so much for this glowing 5-star review! We are so happy you decided to switch to MyTAXPrepOffice. We are excited about our future growth and are thrilled to have you as part of the MyTAXPrepOffice family. We look forward to supporting you through another successful tax season! 

• Review fromFRED N

  Date: 02/04/2023

  5 stars

  FRED N

  Date: 02/04/2023

  i HAVE BEEN WITH MYTAXPREPOFFICE FOR MANY YEARS AND I HAVE BEEN TREATED WITH RESPECT FOR EVERYONE I HAVE SPOKEN WITH FROM THE COMPANY, I WILL CONTINUE TO USE THEIR PRODUCT FOR MY TAX SOFTWARE NEEDS.
  

  MyTAXPrepOffice

  Date: 02/06/2023

  Hello and thank you so much for the positive review! We love our loyal customers and appreciate your business. We look forward to supporting you through another successful tax season!