Compression Clothing
Nano SocksThis business is NOT BBB Accredited.
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Customer Review Ratings
Average of 52 Customer Reviews
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Review fromEdward R
Date: 07/04/2024
1 star**** uses fraudulent practices like auto subscribing customers to a fake "subscription" without customer even applying on an order for something that charges ***** per month. If you dont find out quickly that your bank debit account is being charged this monthly fee you will not get back prior months ONLY the current month. I filed a **** dispute to get my money back -- $79.44 It's a fraud practices company. If you like the product ONLY order thru Amazon - Do not go to there web site. There customer service is useless. Will only refund the current month fake subscription fee - and by the way they did it in lightening speed because they know it is all FAKENano Socks
Date: 07/05/2024
Hello ******,
Thank you for your feedback. We sincerely apologize for any inconvenience you experienced.
We want to clarify that our Nano Health membership service is designed to provide continuous value to our customers. However, we understand that it can be frustrating if an unintended subscription occurs. Although our records indicate that the membership plan was not canceled after the free trial period, we have already taken steps to resolve this issue. We have canceled your subscription and issued a full refund, including the past charges, as a gesture of goodwill.
We strive for transparency and excellent customer service. We appreciate your feedback as it helps us improve our processes and ensure better customer experiences in the future.
Should you have any further concerns or questions, please do not hesitate to contact our customer service team directly.
Best regards,
Team NANOSOCKSReview fromSonja K
Date: 07/01/2024
1 starI ordered a pair of the nano socks and at the end they added in all these allegedly free or discounted items but in the end they immediately charged my card for $56.85. I wanted to cancel the order (just in case you need to know the phone number is a series of the same recording over and over again) but couldn't do that. I just want my $$ refunded and I will never order from them or anyone online again.Nano Socks
Date: 07/02/2024
Hi *****,
Your order has been canceled, and a refund of $56.85 has been processed. We apologize for the inconvenience. We're glad we could resolve this issue for you.
Thank you for your understanding.
Best,
Team NANOSOCKSReview fromMalinda A
Date: 06/20/2024
5 starsFatigue and foot pain are common among people who lead active lifestyles and spend a lot of time standing. In my desperate search for relief, I discovered NanoSocks, a simple yet creative device that drastically changed the path of my challenging quest for support and comfort. With NanoSocks, my days were brightened, my circulation was improved, and my foot discomfort was reduced. I'm happy to report that one of my best purchases was NanoSocks.Nano Socks
Date: 06/20/2024
Thank you for sharing your positive experience with NanoSocks! We're delighted to hear how they've brightened your days and improved your comfort. Here's to continued relief and support with NanoSocks!Review fromDarlene F
Date: 06/05/2024
1 starLike other reviewers, my complaint relates to the unauthorized subscription that the company initiated after my single purchase of compression socks. The sock product is great but the subscription to NanoHealth is secretive, hidden, and lacks any value commensurate with a charge of $39.95 per month. In response to my complaint, the company issued a gift card (rather than a refund) that can only be used for additional purchases. I would not purchase again from the company, which is a shame because I love the compression socks I purchased originally.Review fromDiane O
Date: 05/29/2024
1 starI purchased Nanosocks for a trip that I took in August 2023. Since then Nanosocks has charged my account for some on line subscription that I did not authorize. This has been upsetting and deceptive on the companys part. When I did catch the charge in April 2024 and called customer service my account was credited for the April charge and the subscription I never authorized was cancelled.Want to make sure that others know of the deceptive practice associated with Nanosocks.Nano Socks
Date: 05/29/2024
Dear **********,
Thank you for contacting the BBB. We take all customer concerns seriously and apologize for any inconvenience caused. We've taken steps to address this issue, including a review of our checkout process and customer service training.
To learn more and discuss further, please reach out at ************ or **********************************.
Sincerely,
The Nano Socks TeamReview fromCharlene R
Date: 05/20/2024
2 starsI bought the Nano Socks and can say that they really did help! So I decided to buy some for my grandson who was having problems with his legs! I put them on my credit card and then several months later seen that there were recurring charges on my card from that company that shouldn't have been there, and had to call my credit card company and have them blocked from my card and some of the monthly charges went back to far for my credit card to remove! So beware if you purchase from this company that it doesn't happen to you!Nano Socks
Date: 05/21/2024
Hello ********,
Thank you for sharing your experience with Nano Socks. We're glad to hear that they helped you and your grandson. We apologize for any inconvenience caused by the recurring charges on your credit card.
To resolve this issue, please contact our customer support team at ********************************** or call us at ************. We are committed to addressing your concerns and ensuring your satisfaction.
Thank you for bringing this to our attention, and we look forward to assisting you.Team NANOSOCKS
Review fromSharah P
Date: 05/07/2024
5 starsThe attention to detail and craftsmanship is evident whenever I put on a pair of NanoSocks. It is comfortable. It is breathable. It ensures my feet stays dry. Furthermore, its durable construction holds really well to the demands of my daily lifestyle. Another plus point for me is the excellent customer service ********************** team provided to me. They were responsive, helpful, and genuinely determined to deliver a satisfactory service. And this enhanced my overall experience. In conclusion, this product is an indispensable part of my lifestyle. You should get one because you wont be disappointed.Nano Socks
Date: 05/08/2024
Thank you, *****, for your kind words! We're happy to know you like our Nanosocks. They're comfy, breathable, and keep your feet dry, right? We're glad they fit into your daily life so well. Our team works hard to help customers like you, so we're glad you found our service helpful. Your support means a lot to us! If you need anything else, just let us know. We're here to help!Review fromJake S
Date: 03/30/2024
1 starBased on my experience and the other reviews it seems as though this business makes legitimate sales and then follows it up with illegitimate charges with the hopes that people wont notice, refunding and apologizing when theyre caught.This is exactly what happened to me. I made an order and then was charged $39.95 several weeks later that I did not authorize.Nano Socks
Date: 04/03/2024
Thank you for bringing your concerns to our attention. We take them seriously and are committed to improving our business practices to prevent similar issues in the future. Rest assured, we are reviewing our procedures to ensure transparency and prevent inadvertent subscriptions. Your feedback is invaluable, and we appreciate the opportunity to address your concerns.Review fromJayson B
Date: 03/29/2024
1 starMy wife ordered compression socks only and only one time but she is stiil being charged monthly for services that are not authorized and are not being rendered. To me this is theft and should be addressed. The monthly charges need to stop if not returned.Nano Socks
Date: 04/03/2024
Thank you for bringing this issue to our attention. We sincerely apologize for any inconvenience caused by the unauthorized charges. Ensuring our customers' satisfaction is our priority, and we take matters like this very seriously.
We have sent an email to address this matter promptly. Rest assured, we are committed to resolving it to your satisfaction. Your feedback is invaluable to us, and we appreciate the opportunity to make things right.Nano Socks
Date: 04/03/2024
Thank you for bringing this issue to our attention. We sincerely apologize for any inconvenience caused by the unauthorized charges. Ensuring our customers' satisfaction is our priority, and we take matters like this very seriously.
We have sent an email to address this matter promptly. Rest assured, we are committed to resolving it to your satisfaction. Your feedback is invaluable to us, and we appreciate the opportunity to make things right.Nano Socks
Date: 04/03/2024
Thank you for bringing this issue to our attention. We sincerely apologize for any inconvenience caused by the unauthorized charges. Ensuring our customers' satisfaction is our priority, and we take matters like this very seriously.
We have sent an email to address this matter promptly. Rest assured, we are committed to resolving it to your satisfaction. Your feedback is invaluable to us, and we appreciate the opportunity to make things right.Review fromHazel H
Date: 03/21/2024
5 starsThese Socks are wonderful, they fit perfectly, are easy to put on and take off, and are comfortable to wear.Nano Socks
Date: 03/25/2024
Hello *****,
That's fantastic to hear! I'm thrilled that the Nanosocks have made such a positive difference for you. It's great to know that they've helped alleviate pain and tension, allowing you to work longer hours comfortably and improving your sleep quality. Your strong recommendation means a lot, and I'm grateful for your feedback.
If you have any further thoughts or questions, feel free to share them!
Kind regards,
Team NANOSOCKS
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