Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Toby's Battery & Auto Electric, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforToby's Battery & Auto Electric, LLC

    Auto Electric Service

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Automotive Electrical Repair, Auto Repair, Battery sales, Battery Accessory Sales

    Business Details

    Location of This Business
    3003 N Crestline St, Spokane, WA 99207-4702
    BBB File Opened:
    10/16/1997
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Started Locally:
    1/1/1997
    Business Incorporated:
    1/24/1997
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Toby Willis, Owner
    • Ms. Tana Willis
    Contact Information

    Principal

    • Mr. Toby Willis, Owner

    Customer Contact

    • Ms. Tana Willis
    Additional Contact Information

    Fax Numbers

    • (509) 484-4297
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The people from AAMCO transmission services in North side ******* send me to ****'S BATTERY AND AUTO ELECTRIC, LLC because AAMCO can't fix my transmission but even without being fixed AAMCO charge me $840.00 saying that they replaced some parts. So I drove the truck to ****'S for an electric issue in the transmission, day's later they call me saying that the truck don't start and that if they start it they will have to charge me for extra hours and for some kind of extra fee $300.00 plus what ever extra hours they work to fix the electric problem, we'll I came to see if I can start my *********** don't know what they do but the truck doesn't start, so I agree in pay the extra $300. 00 few days later they call me again saying that the truck doesn't start and that I owe $920.00 and I have to take the truck to a diesel shop in a tow truck because they never can start the truck. My question is if they don't fixed the transmission electric issue and they ruined my truck, why do I have to pay

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jordan S

    5 stars

    09/07/2021

    First and foremost, *********** are some of the most generous, hard working, honest business owners I've ever came into contact with. I actually had the pleasure of being employed by them and their company, and it was one of the best experiences I've ever had being employed by them. It's very rare that the owners of company's now a days, still roll up their sleeves and come to work. That's ***********, and I just want to say you guys are amazing people.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.