Business Profile

Ecommerce

Amazon.com

Headquarters

Complaints

This profile includes complaints for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

58,189 total complaints in the last 3 years.
21,789 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/01/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have been writing reviews on Amazon for some time now. Up until recently all of my reviews have been ones where I was happy & for the most part were really good reviews. Then, not too long ago I posted a negative complaint on Amazon's website about a negative experience that I had with a product. After that review, Amazon suspended my profile & then took all of my privileges away for posting reviews. Then on top of this, Amazon removed all of my past reviews. In a message Amazon said that there was suspicious activity because of my reviews & that I could email a certain address if I felt this was an error. After reading the "community standards" that Amazon has I found that my reviews DID NOT violate any of their "community standards." After that I sent them an email asking them what I did wrong. I got no reply. I sent them a second email asking the same & even went into more detail about my inquiry. Again, no reply. After the first 2 emails with no response I sent them a third email again, asking what this issue was & why a valued customer such as myself was being treated this way. Once again, no response. After 4 such messages & being ignored, I decided to contact the BBB. I also saved all of my messages to Amazon. I feel this is happening due to the fact that I left negative a review. If this is how they treat loyal customers, this is a disgrace.
Customer Answer
Date: 08/31/2022
To whom it may concern,

This is in regards to complaint #******** that I filed on 8/1/2022. After I filed my original complaint I didn't hear anything from Amazon until a few days ago. They finally sent me a reply after I sent 7 unanswered emails.

In the reply they accused me of receiving kick-backs from the people that I bought from as well as made the claim that I created my account for the purpose of writing FAKE reviews. This is flat out bizarre. Not only have I had my account for many years now but I have been using Amazon to buy products for a very long time.

I sent them a reply telling them that their accusations are ridiculous. I also asked them to send me the proof they had to make such accusations. It has been over a week now & they are back to ignoring my emails. This is just bizarre! I felt it necessary to let the BBB know what was going on since I had filed a complaint & have yet to have this situation resolved. If anything, it seems as if the situation has escalated. These are serious accusations & I am dumbfounded at this whole thing!

I have attached the email they sent me where they accused me of those ridiculous acts as well as my response to them.

Thank you for your time,

****************************

*******************

**************
Business Response
Date: 09/25/2022
Hello ******,

I'm Praveen from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

I'm sorry you weren't able to write the reviews.

After investigation, our concerned team has decided to reinstate your ability to write reviews and also reviews which were removed. Also, an email was sent confirming the same.

I hope you would enjoy reviewing on Amazon and provide your valuable feedback.

Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.

We look forward to see you soon.

Regards,
Praveen M
Amazon.com.
http://www.amazon.com
Customer Answer
Date: 10/03/2022

Complaint: 17655557

I am rejecting this response because: They are right back to doing the SAME EXACT THING again! After they "apologized," my reviews started being censored again . This is ridiculous. It is obvious they are targeting me. I am normally the type of person to just let things go. But this is beyond ridicuous. They originally suspended my account & accused me of taking kickbacks. Then they ignored my inquiries for months. Then they supposedly apologize saying it was an oversight. But yet, they are right back to doing the same thing again. This is more than an oversight. I attached a screenshot of proof that theyre still doing it.

Sincerely,

*************************
Business Response
Date: 10/09/2022
Hello,
Thank you for contacting us about your reviews.
After reviewing the situation, we have restored your previously contributed reviews. It may take up to 24 hours for the reviews to reappear.
We apologize for any inconvenience this may have caused.
Amazon Review Moderation team
Customer Answer
Date: 10/12/2022

Complaint: 17655557

I am rejecting this response because:

You are blatantly lying. I continue to have reviews being blocked and other reviews are STILL being censored. I continue to get these so called apologies & yet here is the proof:
https://www.amazon.com/review/R1DD5IG55SJ3OG/ref=pe_1098610_137716200_cm_rv_eml_rv0_rv
https://www.amazon.com/review/R5ABFVOPY2ULB/ref=pe_1098610_137716200_cm_rv_eml_rv0_rv
https://www.amazon.com/gp/profile/ref=pe_1098610_137717230_cm_rv_eml_rv0_pf%0d%0a%0d%0a+target=

As if I those arent enough, I also attached more proof in a screen shots. This is getting ridiculous. Please tell me how this continues to happen? Its because Im being targeted. After this happening for this amount of time there is no other explanation. Plain & simple.

*************************
Business Response
Date: 10/17/2022
Hello ******,

Thank you for contacting us about your reviews.

After reviewing the situation, we have restored your previously contributed reviews. It may take up to 24 hours for the reviews to reappear.

We apologize for any inconvenience this may have caused.

Amazon Review Moderation team
Customer Answer
Date: 10/19/2022

Complaint: 17655557

I am rejecting this response because: I waited the 24 hours & the FIRST review I went to leave I get the attached response. So I figured once again I would give the benefit of the doubt & wait 35 hours to leave a review. After the ******************************************************************* Amazon is "not accepting reviews on this product from this account." How long is this going to go on for? How many times am I going to be accused of something, receive an apology, be accused again, receive another apology & continue this cycle? Again, I have done nothing wrong & yet I continue to go through this nonsense. I continue to be accused of "suspicious activities" over & over. At what point will someone be proactive & try to figure out why this keeps happening to me every single time? I get no explanation. I receive a canned apology in an email. I wonder how many other people are going through the same thing & they just give up? Well, I wont give up. I am a paying customer & to be treated this way over & over & over is a disgrace. Maybe it's time to figure out why this continues to happen to me because it's obvious that no one cares. Or maybe its a game to some people who work in this department.

Sincerely,

*************************
Business Response
Date: 10/27/2022
Hello ******,

Thank you for contacting us about your reviews.

After reviewing the situation, we have restored your previously contributed reviews. It may take up to 24 hours for the reviews to reappear.

We apologize for any inconvenience this may have caused.

Amazon Review Moderation team
Initial Complaint
Date:08/01/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I ordered a ******* sound bar from Amazon on or about July 25 2022. And it said it would arrive on or around July 28 - August 1 2022. On the 28 of July the website says that it was delivered and that I signed for it. So I go out to look to see it was left outside my door . It was not there. I checked with neighbors. They didn't have it. I asked the property manager to check the camera's and it shows that no package ever came to my door. Possible showing that the ***** driver never came my way. I contacted Amazon and have been given the run around
Business Response
Date: 08/08/2022
Hello,

Thank you for reaching out. Thank you for taking the time to provide us with more information regarding your claim on order 112-8340661-0427448. Upon further review, we have decided to uphold our original decision.
We have closed your claim because the tracking information for this order shows that the shipment has been delivered. For help finding your package, we recommend that you contact the carrier.
Initial Complaint
Date:08/01/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a rental book through Amazon. The date shipped was July 2, 2022 and the return date was scheduled for no later than August 10, 2022. I had contacted customer service to ask for an extension as the Graduate program course was longer than 4 weeks. I asked for an additional 9 days to return the book August 19, 2022. Originally the customer service representative was fine with extending the due date, however the chat was disconnected. I attempted to reconnect a few days later and was informed by employee and a supervisor that the book was due August 1, 2022 and there was no option to extend it. I asked for a supervisor and the individual ended the chat. I used no vulgar language or anything demeaning. I simply asked for a supervisor. Why would the due dates continuously change when I have email proof that the rental is only due back August 10? I went through multiple CSRs and was not given any answer. The Amazon associates were very unprofessional, rude, and hostile. Their grammar was completely off and I even attempted to call, but was met with angry individuals. I understand being a CSR is stressful, but Amazon failed on more than one occasion for this issue. Severely disappointed.
Business Response
Date: 08/04/2022
Hello *******,

I'm Praveen from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

I'm sorry for the trouble you had with the order.

I've requested a refund of $37.10 back to your original payment method for the extension charge on your order 114-8921738-3820221. You'll see the refund on your credit card statement in the next 3-5 business days.

I see that a return label was already requested for the order. Please return the item to avoid any further charges.

Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.

We look forward to see you soon.

Regards,
Praveen M
Amazon.com.
http://www.amazon.com
Initial Complaint
Date:08/01/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Amazon promised that after I receive my item (a pushing cart), they agree to give me about $50. Now, I called them, they tried to let me give it up.
Business Response
Date: 08/05/2022
Hello Xianyi,

I'm Praveen from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

I'm sorry for the trouble you had with the order.

I've checked and see that the following refunds were issued on the order.

Thursday, August 4, 2022 $561.59
Tuesday, June 21, 2022 $54.00

You will see the refund within 5 business days from the date of refund.

Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.

We look forward to see you soon.

Regards,
Praveen M
Amazon.com.
http://www.amazon.com
Initial Complaint
Date:08/01/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Amazon.com continues to lock me out of my account reason stated for violation of their policies. All I ever do with this account *********************** is get Kindle Unlimited books or download books from the ******* Library. I never purchase anything from them outside of a Kindle Unlimited subscription. This is really unfair since the only way for me to obtain books for my Kindle is through Amazon
Business Response
Date: 08/23/2022
Hello,
We have reinstated this customers buyer account. We sent an email to the customers registered email address on 8/23 confirming account reinstatement.
Sincerely,
*****************************
Amazon.com
Customer Answer
Date: 08/23/2022

Complaint: 17655000

I am rejecting this response because: Amazon has reinstated my account but they have done that in the best and then closed it the next day. I want Amazon to gurantee they will not close my account again. The only thing this account is used for is to download books from Kindle Unlimited and the ******* Public library

Sincerely,

***********************
Business Response
Date: 10/18/2022
Hello,
We have reinstated this customers buyer account.
We sent an email to the customers registered email address on 10/18/22 confirming account reinstatement.
Sincerely,
Amazon.com
Initial Complaint
Date:08/01/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have been logged out of my Amazon account. When attempting to log in with the correct email and password, I am informed that I have been locked out and that I should have received an email with further information. I have not received any email regarding this issue. I had been able to place multiple orders before this issue, and still properly received my orders, as well as received notifications as to when my orders have arrived. However, I am still not able to log into my Amazon account. I have called Amazon customer service, and a representative told me that it was, in fact, a mistake on their part for the lockout. The representative had said he filled out a form that I should be receiving a confirmation email in the next 24 hours, but I still have not received this email, nor has my account been revived.
Business Response
Date: 08/25/2022
Hello *******,

I am Raman from Amazon.com. I am writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I have provided the BBB with a copy of this message.

As we informed you earlier, we have closed this account. This is because you have not met the terms of our Conditions of Use agreement. Learn more about the Conditions of Use by following this link: https://www.amazon.com/gp/help/customer/display.html?nodeId=*********.

After a thorough review, we have decided not to restore your full access to this account. You will not be able to place orders on our site. As our investigations are proprietary, we will not be able to share our findings or methods.

If you have any digital content on this account, you can access the content by clicking the Manage Your Content and Devices link on the "Your Account" menu on Amazon.com.

I realize you're upset, and I regret we've been unable to address your concerns to your satisfaction. However, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.

We appreciate your business and hope to have the opportunity to serve you again in the future.

Regards,
Raman R.
Amazon.com
http://www.amazon.com
Initial Complaint
Date:08/01/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 7-23-2022 I filed a complaint against Amazon because I bought a ****** gift card to purchase items on your web site. I used my email address ********************** to make the purchases online. Well come to find out my Yahoo account was placed on hold due to I never used my account for this email but I have before. I submitted proof of documentation that I was the owner and showed them my bank statements, last 4 digits of my debit card info along with phone number and address on where I lived. The security management team kept putting my account on hold and will not take it off hold so I can use my Yahoo account email address. I lost ****** off thia gift card and is not being credit back on what should be given to me. The security team thinks it's for my Gmail account ******************** but I am using the Yahoo account to make the purchases. Not Gmail. I asked numerous times to take the Yahoo email account off hold and will still not uplift the hold or credit me back my ******. but according to tech support shows my Yahoo account is not on hold and when I tried to log back into my account it shows account hold and can not be lifted. I am very angry about how the security team at Amazon is handling this. I should not be told I'm not getting my credit back for the ****** when I showed proof up front by documents. This is outrageous and I feel like I am being told I'm not being credit back on what I purchased.i am demanding Amazon to credit me back my ****** purchase of this gift card immediately. The complaint I'd that was assigned to it was ********. Something needs to be done about this. I want a full refund for the amount of ****** sent back to me immediately.
Business Response
Date: 08/25/2022
Hello *****,

I'm Praveen from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

I'm sorry for the trouble you had with the account.

I see that your account is already reinstated and gift card balance is active. Please try to login and call our customer service if you are unable to do so.

Customer Service link : http://**********************/gp/help/contact-us/general-questions.html

Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.

We look forward to see you soon.

Regards,
Praveen M
Amazon.com.
http://www.amazon.com.
Initial Complaint
Date:08/01/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was recently locked out of my Amazon account with no explanation as to why. When I try to log in, I get the following message:"Your account has been locked for misuse of Amazons services. We have sent you an email with additional information."They have not emailed me with additional information.I have been a customer for close to 10 years and have online media (Kindle Ebooks, Audible, Prime Video) that I've purchased through them which can only be accessed through my now closed account.All attempts at trying to reach them have failed so I'm filing a complaint here.
Business Response
Date: 08/04/2022
Hello *****,

I'm Raman from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

I have researched your complaint but wasn't able to find the Account you asked about using the information provided. For your account's protection, we're only able to respond when we can confirm the request is coming from the account holder through the email address on the account.

We would need you to write from the associated email of the account for research. You can look up your orders online through Your Account (www.amazon.com/your-account).

Note: Legal and privacy concerns limit the information we can release and to whom it can be released.

Please feel free to contact us directly by writing to [email protected] if we can be of further assistance.

Regards,
Raman R.
Amazon.com.
http://www.amazon.com
Initial Complaint
Date:08/01/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought baby wipes that were supposed to be new but they were not as described. They were opened, missing original package, dirty, etc. I asked the 3rd party seller several times for a return label several times and they said I have to pay to ship it back when they didn't describe the item accurately. Shipping will cost me around $100.00 USD since the box is very heavy and customer service doesn't seem to care. Either Amazon can cover the shipping since they don't want to help or the seller can send me a pre-paid return label covering the shipping cost. The seller even agreed to refund me and Amazon customer service said they can't unless I pay around $100.00 to ship out. Then Amazon should pay the return fees and send me a return label. **************** has dragged this out for over a month
Business Response
Date: 08/05/2022
Hello,

We are writing regarding Order 114-3771125-2171404. Buyer of the order has been asked to return the item to seller's address for refund. Buyer can
send the receipt for the return costs incurred. Once the receipt has been sent, the amount will be refunded to the payment method used to place this order. Additional fees incurred due to express shipping cannot be refunded.

Sincerely,
Customer Answer
Date: 08/08/2022

Complaint: 17654411

I am rejecting this response because:

I cannot carry a heavy box while also pregnant, with a bad back and Amazon also said via chat that the shipping refund was NOT guaranteed.This will cost me around $100 to ship which is almost the same price as the items. Again, the items were not new, missing original box, some were dirty and also opened.
Amazon should pay for the shipping fees (since they won't let the seller do it) and have the carrier pick it up. I will have my husband leave it at our front door before he goes to work for them to pick up the box.

Business Response
Date: 08/14/2022
Hello *********,

I am Raman from Amazon.com. I am writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I have provided the BBB with a copy of this message.

I have reviewed the response provided as the seller has requested you to return the item for a refund. The seller handles both the shipping and the return of the item, and will not be able to issue a prepaid label in this case.

We request you to use a trackable low cost method for returning the item, and then share the return receipt for the shipping refund to be issued. The seller will not be able to issue a refund without the return being received and confirmed.

I realize you're upset we've been unable to address your concerns to your satisfaction. However, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.

We appreciate your business and hope to have the opportunity to serve you again in the future.

Regards,
Raman R.
Amazon.com
http://www.amazon.com
Customer Answer
Date: 08/23/2022

Complaint: 17654411

I am rejecting this response because:
The seller already has bad ratings from others so clearly I'm not the only one that has been deceived by them.
I've been shopping with Amazon for almost 15 years but this issue with customer service has dragged out for over a month and I'm also having an issue with customer service's lack of communication and help with Order # ***-3771125-2171404.
Initial Complaint
Date:08/01/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I ordered a power steering pump on Amazon . Order number 112-8606766-0089026. I received the item and the pulley on the pump was broken due to poor packaging. The seller ******** *** was called immediately and I explained this to them. I was then given the runaround about my refund. I did all that was asked and returned the item. The pump was received and I was told by Amazon that I would receive a refund within 72hrs. I didnt receive a refund. I then contacted Amazon again and they started an A-Z complaint. I was told I would receive a reply within a week. It has now been a week and I havent received any reply from Amazon and havent received a refund for the amount of $498.88. I am not receiving any help from Amazon with this issue. I have not had any results with their A-Z department. The seller has received the item back tracking number 1ZA468W19046257142. I have nothing to show for my money. I want the money refund.
Business Response
Date: 08/04/2022
Hello Cherry,
.
I'm Abhishek from Amazon.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

We're sorry to know about the issue you've had with the order #*****************.

I can confirm that a refund of $498. was issued on August 3, ******************************* 3-5 business days.

Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.
Regards,

Abhishek
Amazon.com
http://www.amazon.com

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Amazon.com is BBB Accredited.