Business ProfileforOnlineDivorce.com

I am very disgruntled with this company and the false advertising that is displayed as $159 for the service. This I am writing as me helping someone that is getting a divorce and allowing them to use my credit card for what I believed was this one time payment in September of 2023 to now realize going through my statements they have been charging my card $39.99 a month since then for a service that my friend has never even used because they couldnt help her. In any case I call this company regarding this and got a representative named (*******) who was very matter of fact in speaking to me that it was "too bad" referring to some terms of agreement (when cost is defined as one time) and that he was just canceling it so I would not get charged any longer with a what are you gonna do about it tone in his voice. No customer service whatsoever or trying to work with me realizing my situation. *** never been married and I feel like ive been ripped off by a company that supposedly helps people with divorces. This is a travesty that this company can charge people for a service that they have never used and continue charging monthly for it not being used. This is a shame for me trying to help a friend and this to happen and their customer service has absolutely no compassion for someone in my position. In addition, their so called terms of service indicates an email will be sent prior to these monthly charges (in their FAQ section) after I was told to read this and no email was ever received by my friend before charges were incurred. Before calling them I tried logging into their site to see what was going on and it wanted her email which was not even usable with them. But somehow when she/we spoke on the phone with the representative he was able to locate it. (SCAM) In total, $159 initial payment plus $199.95 totaling $358.95 for absolutely nothing and nothing at all credited.

We apologize for the confusion.

The initial fee gives our customers unlimited account access for one month. Unless canceled, there is a monthly subscription fee. However, seven days before being charged, an email is sent regarding the upcoming charge and directions on canceling the charge if the monthly subscription is no longer wanted or needed. 
On the day the subscription fee is charged, another email is sent with the transaction receipt. 

Customers may cancel their subscriptions at any time.