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Business Profile

Computer Hardware

Amazon Web Services Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Hardware.

Reviews

This profile includes reviews for Amazon Web Services Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1.12

    Average of 25 Customer Reviews

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    Review Details

    • Danillee Y

      Date: 12/18/2023

      I ordered tap shoes , I returned them next day Dec 3 2023. They received the shoe and did not refund me. I called More then once about my refund. Then they send me a email about abnormal activity in my account asking for my ID or they will not process my return. If I didn't call and ask for my money then there would be no abnormal activity. Why is me asking for my refund abnormal? I have had my identity stolen in the oast and I'm not about to send them my ID and they are refusing to refund me the ****** that is Fraud!

    • Guy T

      Date: 12/17/2023

      ***************************** unethical and sleazy side business extorting people to pay him if they want bad reviews taken down. Greedy slim ball that should not be using company equipment to sabotage businesses.

    • Jigme T

      Date: 11/22/2023

      I didn't authorize any of the credit card transactions from Amazon Web Services LLC at all. They have been charging my credit card without my knowledge for months. I usually don't check my credit card and just pay it off but I didn't expect something like this to happen at all. I recently found out about this when I checked my transactions. I expect a full refund for all the charges on my credit card. I haven't even used any part of their service.

    • Vic D

      Date: 10/15/2023

      This is NOT the kind of service I expect for paying a yearly membership feeVery disappointing!Seriously, Amazons delivery service has drastically gone down hill. I have been calling Amazons customer ********************** everyday for the last 5 days to see where my 2 packages are. I get the same story repeatedlyit will arrive today by 10 pmI know how to read. However, it doesnt arrive so stop lying to your customers. Then I call in then next day and this is how each time goes each time when I call in. Im tired of Amazon playing games. I also dont need the customer ********************** rep to tell me I can cancel my orderI WOULDNT HAVE ORDER THESE ITEMS IF I DIDNT NEED THEM! My last 2 orders were supposed to be Next-Day Prime and Two-Day Prime shipping. Now my 2 orders Amazon is telling me is that they are running late and wait another 2 days, but the items are sitting at my local facility as of Saturday 2:37 AM. & 7:31 AM. My Next-Day Prime package should have been delivered on 10/11/23 and my Two-Day Prime should have been delivered on 10/13/23, which is a replacement from the original order that you guys damaged in shipping and had been returned to seller, which made me have to reorder it again and then price went up. Now its 11/15/23 and its still not out for delivery which leads me to believe that they still wont be delivered today. Amazon, you need to get your act together because this is ridiculous!!!

    • Anonymous L.

      Date: 10/03/2023

      Offers a "Free Tier" but doesn't do a good job at explaining what adds charges to an account. It can be as simple as a toggled setting, or volumes that are added automatically and not deleted as you delete the instance it belonged to. I didn't realize this and was charged for this "Free Tier" over several months. It went unnoticed because I saw "Amazon" in the payment details and assumed it was my Amazon Prime charge.

    • Phyllis H

      Date: 07/19/2023

      Customer for many years. Recently informed by manager at Amazon that my return has to be received at their warehouse before I can get a credit on my Amazon acct. Even if theres tracking showing that I returned items. They are holding my money and not giving my refund. 1 item they received back 7/13/23 today is 7/20/23 and no credit on my Amazon acct. The other item I returned to Staples per Amazons instructions on 7/8/23 , I have my receipt and have sent it to them, and they are not showing that I have returned the item at all and again have kept my money. Im not sure what Amazon is doing but it is cheating the public, and I am very unhappy of being cheated out of my money.

    • Linda H

      Date: 07/17/2023

      I have been trying to return an air conditioner I have never used because the parts don't fix and there was no user manual. Woot the third party kept telling me to contact the manufacturer for repair but I don't need repair. The parts do not connect. So finally I have tried on several attempts to just send the product back. **** sent another email today to send it back with *** coming out **** but they still won't give me a prepaid label. This is the 2nd time they WOOT has scheduled *** to come out and I have no postage paid labels to send it back.Weeks worth of emails and labels with my own address on it and still not resolved, Woot even sent me a code to scan to my phone and I took it to *** and the lady said the package would have been shipped to some lady I did not know named ********************************I am filing this complaint against Amazon whose A-Z department closed my case and I am still out of $235.00. I am elderly,disabled,single and on a fixed income and I cannot get my money back. Please help me.*******************

    • Candy J

      Date: 06/09/2023

      Amazon gave me an email stating they were closing my Amazon KDP author account. Yet, they still are selling my books. Isn't this fraud?

    • Kirsten S.

      Date: 06/06/2023

      If a zero star was offered Id select that rating. They did a bait and switch on a product ordered. Sent a previously owned product when it listed as brand new. Didnt offer direct replacement, had to be refunded then reordered.Will not conduct business with them again.

    • Ty H

      Date: 05/16/2023

      As if the other review weren't bad enough, here is a another one. I recently purchased groceries online as I do more than once a month through Amazon grocery and expected a delivery the following morning. NOT! The withdrew my money off both my cards totaling over $500. Then cancelled the other saying payment method declined. Proceeded to add insult to injury to ask me to update my method of payment. TO WHAT EXACTLY WHEN YOUVE STOLEN ALL OF THE MONEY I HAD AT THE MOMENT. Such a scam and sad excuse for customer ********************** and employees. I've been trying for 11 days to have Amazon return my money. This leave me in a really bad spot and I will NOT be ordering groceries again.

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