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Business Profile

Internet Providers

Ziply Fiber

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Providers.

Reviews

This profile includes reviews for Ziply Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ziply Fiber has 2 locations, listed below.

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    Customer Review Ratings

    4.56/5 stars

    Average of 1,490 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromArvind K

      Date: 10/20/2024

      5 stars
      Representative was knowledgeable,very patient and courteous. Clarification I got for my inquiry was very helpful and to the point.Thanks

      Ziply Fiber

      Date: 11/06/2024

      Nice! Thanks for the great feedback. 
    • Review fromBrian O

      Date: 10/19/2024

      5 stars
      The call center employee did an amazing job and resolved all of my issues.
    • Review fromGeneva M

      Date: 10/18/2024

      5 stars
      *****************. Everyone knows their job and how to be excellent with communication.
    • Review fromAnna K

      Date: 10/17/2024

      5 stars
      Service has been very dependable and a fraction of the cost of our previous internet provider.

      Ziply Fiber

      Date: 10/23/2024

      We appreciate the positive review, ****!
    • Review fromAbdulla M

      Date: 10/17/2024

      5 stars
      Very courteous and helpful and well versed and resolute in customer care
    • Review fromVera M

      Date: 10/16/2024

      5 stars
      Ziply's representative was very friendly and efficient. He took care of my request. He could not have been more understanding or better take care of our needs.
    • Review fromCheryl W

      Date: 10/16/2024

      5 stars
      Best customer service ever. Issues are fixed in one phone call. Not that I have had many issues, repair service is also great we needed our fiber optic box repaired they came the next day and fixed it and repaired an issue that was caused by another company we had before changing to Ziply. Best prices also.
    • Review fromMike C

      Date: 10/16/2024

      5 stars
      ive had great service with zipley fiber for over a year now. the connection speed is great and it is dependable too. the billing works best for me if its taken out of a credit card, and then i pay the credit card. that way i am free to pay it at different times during the month. that fits my cash flow better. i wish that getting a static ip was not so expensive.

      Ziply Fiber

      Date: 10/23/2024

      A very thoughtful review, *******. ****** for sharing. If there are ways we can improve your current experience with Ziply, we'd love to hear about it! Please feel free to email us at ************************************* with suggestions or questions. We are all ears!
    • Review fromDonna B

      Date: 10/15/2024

      5 stars
      My concerns were well addressed, from changing my Email to a promise of current improvement to my internet. My agent was up to date on the physical work of bringing improved internet to my neighborhood. It was a great response to my questions. ***** *.
    • Review fromKaren K

      Date: 10/14/2024

      5 stars
      Connecting service to my new tablet went smoothly and efficiently. Excellent customer service by your agent.

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