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Business Profile

Word Processing Services

IRS-EIN-Tax-ID-Number.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Word Processing Services.

Important information

  • Customer Complaint:

    The BBB has received numerous complaints from consumers that allege paying a large fee to this firm for EIN numbers and the company claiming to be with the IRS.  Online searches for this company website show that the website is based in Iceland and not in the United States.  BBB strongly encourages consumers to visit the irs.gov website directly for any assistance in obtaining a EIN number.  Consumers report their bank accounts being charged hundreds of dollars repeatedly for fees and providing SSN, passport information and other forms of ID that have then been compromised.  To date, we have not received any responses to the complaints on file.  

     

    BBB suggests consumers also report their experience to the FTC at www.ftc.gov

     

Complaints

Customer Complaints Summary

  • 172 total complaints in the last 3 years.
  • 42 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/14/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I thought I was going to the *** website to register for an EIN, as it showed up as one of the first links when looking *** EIN. It wasn't until I received email confirmation that I realized this was a separate company and not the ***. They charged $299.00 for what it says is "assistance" with completing an EIN application; however no assistance whatsoever was provided or offered, it was simply a similar application process as the true *** website, which is completely free of charge. As I did not receive assistance, their advertised service, I would like my refund and I would like for their website to make it clear they are not affiliated with the ***. They stated I was not eligible for a refund because the process of the application was completed and the "submit button" was the same as agreeing to their terms of service. They did not make it clear they were not affiliated with the ***, nor did they offer assistance throughout the entire process, which is their advertised service. As such, their deceptive website and services should be modified or removed.Order number: 21659DD8

    Customer Answer

    Date: 02/05/2024


    Better Business Bureau:

    At this time, I have not been contacted by IRS-EIN-Tax-ID-Number.com regarding complaint ID ********.

    Regards,

    ******************

  • Initial Complaint

    Date:01/11/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction: 1/10/24 This website poses as an IRS website and tricks customers into paying $250 for a service that is free on the real IRS website. Absolutely disgusting.

  • Initial Complaint

    Date:01/11/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It is a fraudulent website disguised as an IRS website to get people's private and valuable information as well as charging a $299 fee for a free filing service. I request my information to be deleted.

  • Initial Complaint

    Date:01/02/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/19/23 I attempted to create an EIN number for a new business. Unfortunately, instead of going through the **** which is what I should have done, I found my way to this website. I entered in personal information, including my social security number, and paid $295 for the service. I don't expect the BBB to get this payment refunded and am currently working with my credit company to dispute the charge. However, I am very concerned about this company using my personal information to steal my identity and would like guidance on what I can do moving forward to protect myself. I hope that something can be done to shut down this operation so that others don't fall for this scam in the future.

    Customer Answer

    Date: 01/24/2024

    Good afternoon:

     

    I have updates on my BBB complaint. I received a refund from the company. Please see email below. I confirmed the refund was received. I'm glad to have the money back, however I do feel nervous that this company, which seems pretty sketchy, has my social security number. 

     

    Best,

     

    *******

  • Initial Complaint

    Date:12/31/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A client called my office asking for assistance getting an EIN. I work at a law office, we do this kind of thing. I searched up the *** website, and began questioning the client - with exactly the same information I always do when I am actually on the *** website. The website appears IDENTICAL to the actual site. I noticed the payment section, but I thought that perhaps the *** had changed their policy on business EIN being free. I am mortified that I exposed a client to this website. This site needs to be removed, and the owners of this site need to be held liable for any damages done to its users. I happened to check the policy after, looking to see when it had changed, and realized my horrendous mistake. I immediately contacted my client and he is currently ramping up defenses by locking his credit, alerting the *** and getting with his card company to dispute the charge. I have never been so professionally or personally embarrassed in my life. I did contact their customer service, and they responded that they are processing a refund - who knows if they will.

  • Initial Complaint

    Date:12/18/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business presents itself as a government entity providing a service, charging fees that for services that are normally free from the federal government.

  • Initial Complaint

    Date:12/16/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/15/2023, I was applying for an EIN and accidentally used *********************************** instead of the *** site. I only realized my mistake when the site asked for payment of $289.00, as I know that payment is not required for an EIN. Like others who have submitted complaints, I would like to have my personal information removed, as I am uncomfortable with this entity having my personal information. At least, this company is fleecing people for money, and at worst, they are harvesting personal information for nefarious uses. I have also reported to the *** and IC3.

  • Initial Complaint

    Date:12/12/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They scammed me out of $289 they said they created an EIN LLC and didnt I emailed them for return they said they would give me a refund and never did now I cant get a hold of them and they dont respond to me. I want my refund.

  • Initial Complaint

    Date:12/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    December 5th, 2023 I was trying to go to the *** website to apply for my *** number. After trying multiple times I was only being set to **-tax ID and thought it was the *** sight. I applied for the *** number and was charged $249 on my credit card. It didn't go through so I tried with a different card and it wouldn't go through. Checking my bank account I discovered both credit cards had been charged. If I had been able to get to the official *** sight to apply for the *** number I would not have been charged anything. I would like $249 on both cards refunded and this entity to stop posing as the official *** and not able to redirect *** traffic to them.

  • Initial Complaint

    Date:11/12/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order Number: DE1CA6C4 Amount Paid: $299.00. The charge will show up as EIN Federal Tax ID on your statement.Charge on 11/11/2023. This website took personal information and posed as the *** website to file an EIN. I contacted them on 11/13/23 via email and phone number with no response. The voice mailbox is full and wouldnt allow me to leave any message.

    Customer Answer

    Date: 12/04/2023

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    At this time, I have not been contacted by IRS-EIN-Tax-ID-Number.com regarding complaint ID ********.

    Regards,

    ***************************************

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