Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Service Contract Companies

Autto, LLC

Reviews

Customer Review Ratings

3.4/5 stars

Average of 40 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromWalter A

    Date: 05/28/2024

    5 stars
    Worked with alot of other companies and Autto been great to not only to me but to their customers. The amount of time and effort put into the work on the daily is amazing. Happy to be part of such a awesome company thats looking to make a change.
  • Review fromAbby M

    Date: 05/28/2024

    5 stars
    Super helpful and great to work with! I felt heard and understood!
  • Review fromJoel C

    Date: 05/14/2024

    5 stars
    I have worked with several other companies in the past, the customer service and the consistent payment of Claims # makes this company stand out.
  • Review fromBrandon G

    Date: 05/13/2024

    5 stars
    I finally found a warranty company that pays claims! Autto is simply the best! Autto is so easy to work with.
  • Review fromTravis W

    Date: 05/10/2024

    5 stars
    As a service manager, having great communication with a warranty company is key to keeping customers happy and on the road with their vehicles, working autto with has been an amazing experience and could be happier.
  • Review fromAnthony J

    Date: 05/09/2024

    5 stars
    Fantastic warranty. Finally a warranty that covers what they say they will!
  • Review fromChris D

    Date: 05/08/2024

    5 stars
    These guys were easy to work with and they approved my claim quickly. Very refreshing. **************** was responsive and the turnaround was smooth.
  • Review fromTravis P

    Date: 04/29/2024

    5 stars
    Over the weekend, my daughter's car experienced a breakdown. I reached out to Autto, and they promptly arranged for the car to be towed to a nearby shop near her destination. Not only did they facilitate the tow, but they also collaborated with the repair shop to expedite the fixing process. Consequently, she had her car restored to a working condition the very next day. I am incredibly grateful for Autto; their assistance alleviated my anxiety as I was en route to help her before making the call. Following the conversation, I could turn around and head back home with reassurance.
  • Review fromMarissa C

    Date: 04/29/2024

    5 stars
    I am absolutely thrilled with Autto's exceptional service! My ****** had a faulty wheel bearing, and Autto covered nearly 100% of the repair costs, except for the diagnostics. Their warranty exceeded my expectations, and it was truly the best investment I could have made. Thank you, Autto, for your outstanding support! I was very worried about all the bad stories you hear about warranties but I couldnt have imagine how far beyond Autto went for me! Thank you again!
  • Review fromScott S

    Date: 09/26/2023

    5 stars
    Best extended warranty experience!! Having worked in the warranty industry for an engine distributor for more than 2 decades I was hesitant to purchase one when buying a used truck. Due to the expense of these new vehicles I decided to do just that and am very glad I did!! The manner with which Autto's representatives worked with the shop and communicated with me was nothing short of exemplary. I knew what the coverage covered up front so there were not surprises. When I picked up my vehicle I was very happy the shop had already received payment from Autto for the covered portion of repairs. I could not be more satisfied with my first experience with Autto. Thank you!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.