About

Local BBB:

BBB, Mountain West & Pacific Southwest

BBB File Opened:

10/28/2019

Business Started:

4/1/2015

Type of Entity:

Limited Liability Company (LLC)

Business Management:

Drexler Tanner

Additional Information

Refund and Exchange Policy

If you are dissatisfied with your first Bookroo subscription box Product for any reason, Bookroo will refund the amount paid for your first month of service. Refund requests must be made directly to Bookroo at [email protected]. All refund requests must be made within thirty (30) days of the first date of shipment of your first Bookroo subscription box Product by Bookroo. Upon receipt of your request, Bookroo will provide instructions for returning the Product. If for any reason you do not receive a response within three (3) business days, resubmit your request. Bookroo is not liable for Products that are damaged or lost in transit to Bookroo. Promptly (typically within five (5) business days) following Bookroo’s receipt of the returned Product, Bookroo will credit the amount paid for the returned Product (less any shipping and handling costs/fees related to the original purchase, which are non-refundable) to the Payment Method you used to make the original purchase. Notwithstanding the foregoing, Bookroo does not control when a specific credit card or payment method company processes a chargeback transaction. You are responsible for contacting your credit card or payment method company if you have questions about the status of the chargeback.
Bookroo will not provide a refund for a request that is received by Bookroo more than thirty (30) days after the first date of shipment of your first Bookroo subscription box Product. Bookroo also does not provide a refund for returned Products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use.

Business Categories

Subscription Boxes