Reviews
This profile includes reviews for doTERRA's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 25 Customer Reviews
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Review fromDawn F
Date: 10/07/2025
5 starsIve been using essential oils since before doTERRA was even founded, and I can honestly say the integrity of both the owners and the oils has far exceeded my expectations. The level of research, testing, and quality assurance they put into every product is unmatched.What impresses me most is their commitment to purity even when it means pulling some of our favorite products if they cant source the highest quality ingredients. While its always sad to see a product go, its reassuring to know I can continue to trust their vision and promise.Theres also something powerful about seeing top hospitals and research centers repeatedly turn to doTERRA products for their studies that speaks volumes about the credibility and consistency behind the ********** a top award-winning company in the **** area. doTERRA has repeatedly earned Best of State Awards in **** (for Essential Oils/Botanicals) across many years, and has been recognized as a top workplace in the state. This makes doTERRA a winner all around in my book!Review fromCarla P
Date: 09/11/2025
5 starsNever have had a problem period. Their customer service is beyond expectations. So many happy helpful people when you call with help need. My only regret is I didnt start using it sooner. Love love being a small minute part of them. Thank you
doTERRA
Date: 10/01/2025
Thank you for your feedback and for taking the time to share your experience. Were thrilled to hear that our customer service has exceeded your expectations and that youve felt supported each time you've reached out. Our team is dedicated to creating a positive, helpful experience for everyone we serve, and it's truly rewarding to know its made a difference for you.
Were especially grateful to have you as part of the doTERRA community. If you ever have ideas, suggestions, or questions in the future, wed love to hear from you. Thank you again for your support!Review fromKristy S
Date: 08/25/2025
5 starsDoterra oils come from the most natural resources mostly in the country of its origin. The company stands by its products and I love that theyre pure and without artificial ingredients.doTERRA
Date: 09/30/2025
Thank you for taking the time to leave a review. We're thrilled to hear that you have had a positive experience with the quality and purity of our essential oils. It's something we care deeply about and are proud to share with our customers.
Were always looking for ways to improve and better serve our community, so if you ever have feedback, suggestions, or questions, we welcome you to reach out. Your voice is important to us, and we truly appreciate your support.Review fromLeah S
Date: 03/11/2025
5 starsdoTERRA's oils, while pricy, are exactly what you pay for. Pure and potent. I like that the company is very transparent about where their oils are sourced from and how they are tested. Third party testing (including testing unsolicited by doTERRA) has proven over and over that their oils are not adulterated and what they claim. Multiple peer reviewed studies in medical journals should also be taken into consideration when determining the truth of their claims. Everytime I have called customer service I have received an answer immediately and never received the run around. One should also note that doTERRA oils are ONLY sold on doTERRA's website. Anyone buying oils elsewhere online (like ******) are buying fake or adulterated products as those do NOT come directly from the company.doTERRA
Date: 03/13/2025
Thank you so much for your thoughtful review! We're grateful to hear that you've had positive experiences with our products and with our customer service team. We take pride in the rigorous third-party testing that our oils undergo, ensuring that they are free from adulteration and meet the highest standards of quality by being Certified Pure Tested Grade.
We also strive to provide prompt and helpful responses to all inquiries, and it's gratifying to know that our efforts are making a difference. Thank you once again for your support and for sharing your experience with us. We look forward to continuing to provide you with the highest quality essential oils. We encourage you to keep reaching out to *************** for any of your questions, feedback, or concerns.
Review fromRobin R
Date: 11/30/2024
1 starI have tried for many years to cancel my LRP can never get a resolution cant even get into my account and they still try to charge my cc every month and sometimes are able to. Thievery!doTERRA
Date: 12/11/2024
Thanks for sharing your concerns regarding the Loyalty Rewards Program on your account. Our records indicate that a *********** agent was able to cancel your monthly order on November 30 after receiving your email to cancel. If you continue to have any further issues, we urge you to contact *************** as soon as possible.Review fromBonnie C
Date: 11/25/2024
1 starThey do not stand behind their products. The defuser is very cheap as in plastic.Tthe oils had expired date ! My husband said they had a chemical smell... YOU DO NOT get what you PAY for .doTERRA
Date: 12/11/2024
Thank you for your feedback on your experience with doTERRA. We acknowledge your concerns and appreciate the time you have taken to share your thoughts with us. Your feedback is invaluable and helps us continue to improve our products and services. We are committed to addressing the issues you have raised and ensuring that our customers have the best possible experience. This experience is not what we would like for you. At doTERRA, our oils have a very extended shelf life and should not be expired when sent to customers in their orders. We suggest you contact our *********** so we can get you a replacement order with new products. We also suggest making sure you order directly from **************************.Review fromJacqueline A
Date: 11/23/2024
1 starThe products are wonderful, but the website has glitches & you end up signing up for more than you wanted. Plus, when you have trouble with a product, you get the run around. I deeply regret buying into all their marketing tricks. Too bad because their products are actually good...if you can get them.doTERRA
Date: 12/11/2024
We are appreciative of your feedback regarding the doTERRA website and products. We have significant changes on the horizon to improve these aspects. Your feedback about our products is invaluable and will be shared with the relevant teams to ensure continuous improvement.
If you have any questions or need more assistance regarding products and the website, please contact our ************ Your feedback is instrumental in helping us grow. We appreciate your insights as a customer of **********************.Review fromPamela R
Date: 11/07/2024
5 starsThe quality of the products is outstanding! The service is amazing. Absolutely love the ***************** Anytime Ive had a question or concern, I have called in and talk to a human! I will never buy essential oils from any place other than doTERRA!doTERRA
Date: 11/14/2024
We appreciate you leaving a review on your doTERRA experience. We strive to offer superior customer service, whether youre emailing in, using the chat or SMS option, or giving us a call. One of doTERRAs Core Values is to be customer obsessed, which means we strive to do our best in making sure our customers, leaders, and employees are being taken care of with the utmost care. If you ever have any feedback for us on how we can improve, please let us know. You are more than welcome to reach out to *************** with your feedback, and they will be sure to pass that along to our management.Review fromDeanne P
Date: 10/05/2024
1 starLiterally impossible to cancel their loyalty rewards program that automatically charges your credit card. Contact phone number never rings only getting a continuous busy signal and the live chat, option, no one pops up to chat with. Isnt this considered fraudulent?doTERRA
Date: 10/23/2024
We are sorry to hear about your experience with contacting **************** We are committed to making sure your concerns are resolved. We have forwarded your feedback to *********************** and our records indicate that your monthly order has since been cancelled. If you experience any further issues, you are welcome to email us at *********************************** A trained agent will work with you to resolve any concerns on your account.Review fromKathy B
Date: 10/05/2024
5 starsThe purest most effective oils in the world. I would never consider using another essential oil. **************** has always been extremely helpful and polite. I have every confidence in doTERRA. They are and always will be #1.doTERRA
Date: 10/23/2024
We appreciate your feedback as a crucial customer at **********************. Our ********************** customers, members, and leaders are like a family. We want to create a healthy life balance for our members especially as they commit to building a business or sharing our products. If you ever have any feedback about how we can improve, we encourage you to reach out to Member Services.
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