About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 7/29/2020
Years in Business: 8
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB, Mountain West & Pacific Southwest
- BBB File Opened:
- 11/25/2019
- Business Started:
- 10/1/2018
- Business Started Locally:
- 12/10/2018
- Business Incorporated:
- 12/10/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Service First Flagpole
- Service First Flag Poles
- Business Management:
- Mr. Parker McCumber, Partner
Additional Contact Information
- Principal Contacts
- Mr. Parker McCumber, Partner
- Customer Contacts
- Mr. Parker McCumber, Partner
- Additional Websites
- oldgloryflagpole.com
Additional Information
- Payment methods
- Old Glory Flagpole accepts debit and credit card and PayPal.
- Refund and Exchange Policy
- We offer a 30 day no hassle money back guarantee on all orders. Beyond that, we strive to work with each customer on a case by case basis to replace or exchange orders as necessary.
Shipping costs for returns will be paid for by the customer returning the product, unless the product was received in a defective or broken manner.
Our refund policy is to provide full refunds for products that brake in routine use during the first 30 days following the customer's initial receipt of the product(s). Should you choose to utilize the 30-day money back policy you must contact [email protected] and arrange for your return and refund. No refunds will be issued for items that are refused at the time of delivery. If you decide you no longer desire an item that was purchased from our website, and you are still within your 30-day guarantee, you may return the item, at your own expense, for a full refund in the amount of your payment for the item being returned. - Business Categories
- Flag Poles, Flags
Latest Reviews
Brad R
"Service First/Old glory flagpoles and products are made in REMOVED. Received my Telescopic flagpole stating Made in PRC (REMOVED." ... Read full review
Bill G
"I REMOVEDresent a REMOVEDat an REMOVEDin AZ. I was looking to REMOVEDlace 3 flagpoles in our Resort and found VeteransFirst." ... Read full review
Jeffrey M
"What a great kit! The telescoping pole was packaged well and is a heavy duty pole and easily telescopes out." ... Read full review
Frequently asked questions about Old Glory Flagpole
Is Old Glory Flagpole BBB Accredited?
Yes, Old Glory Flagpole has been a BBB Accredited Business since July 29, 2020.
What is the BBB rating of Old Glory Flagpole?
Old Glory Flagpole has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does Old Glory Flagpole have on BBB?
Old Glory Flagpole has 11 complaints filed with BBB in the last 3 years, 4 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Old Glory Flagpole.
How many customer reviews does Old Glory Flagpole have on BBB?
Old Glory Flagpole has 258 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of Old Glory Flagpole.
How do I file a complaint against Old Glory Flagpole?
Where is Old Glory Flagpole located?
Old Glory Flagpole is headquartered at 1219 S 1480 W, Orem, UT 84058-4907.
What does Old Glory Flagpole do?
The BBB Business Profile for Old Glory Flagpole describes the business as follows: Old Glory Flagpole designs, manufactures, and sells flagpole kits. Business category: Flag Poles.
How long has Old Glory Flagpole been in business?
Old Glory Flagpole has been in business for 8 years, since 2018.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.