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Business Profile

Utility Water Company

Southern Utilities Company
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(903) 593-2588Write a Review

About

Overview

Southern Utilities Company

218 N Broadway Ave

Tyler, TX 75702-5707

View Service Area
See Hours
Operating Hours
8:00 AM - 4:00 PM
8:00 AM - 4:00 PM
8:00 AM - 4:00 PM
8:00 AM - 4:00 PM
8:00 AM - 4:00 PM
Closed
Closed
See Additional Hours

BBB Accreditation & Rating

Southern Utilities Company is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

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About This Business

Southern Utilities Company provides water utility services, including initiating and restoring water service, meter reading, and bill payment options. The company assists clients with applications for water service, backflow prevention assembly testing, and water conservation measures.

BBB Accredited Since: 3/8/2017

Years in Business: 62

Business Details

Local BBB:
BBB Serving Central East Texas
BBB File Opened:
8/1/1988
Business Started:
4/7/1964
Business Started Locally:
4/7/1964
Business Incorporated:
4/7/1964
Type of Entity:
Corporation
Business Management:
Mr. Michael Farrell, President

Additional Contact Information

Principal Contacts
Mr. Michael Farrell, President
Customer Contacts
Ms. Kelly Fairbanks, Secretary & Office Manager
Mr. Michael Farrell, President
Additional Phone Numbers
Other Phone: (903) 566-3511

Additional Operating Hours

Service
7:00 AM - 4:00 PM
7:00 AM - 4:00 PM
7:00 AM - 4:00 PM
7:00 AM - 4:00 PM
7:00 AM - 4:00 PM
Closed
Closed

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 10762 for this business, issued by Public Utility Commission, Texas

Public Utility Commission, Texas

1701 N Congress Ave P O Box 13326

Austin TX 78711

512-9367000

Additional Information

Payment methods
  • ACH
Business Categories
Utility Water Company, Water Works Contractors

Latest Reviews

  • Jeannette F

    "The worst customer service,by phone and in person really rude plus they dont even have and online customer support to pay or check account details. Im new in REMOVEDand this is sad ."

  • Tiffany B

    "This company is so unprofessional. They tell all kind of lies & should not be in business."

  • Miranda M

    "I am writing to express my deep disappointment with the lack of customer service and sense of decency that I have experienced in my recent interactions with your company. Despite reaching out for assistance, I felt ignored and undervalued as a customer." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.