See Hours
| Monday | 9:00 AM - 7:00 PM |
|---|---|
| Tuesday | 9:00 AM - 7:00 PM |
| Wednesday | 9:00 AM - 7:00 PM |
| Thursday | 9:00 AM - 7:00 PM |
| Friday | 9:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 7:00 PM |
| Sunday | Closed |
About
Important information
- Believed to be out of business:According to information in BBB files, it appears that this business is no longer in business.
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Administrative Complaint filed by Florida’s Department of Highway Safety and Motor Vehicles
On January 18, 2022, Florida’s Department of Highway Safety and Motor Vehicles filed an administrative complaint on Vroom. Charges filed allege the business is in violation of state law requiring dealerships to transfer car titles to consumers in a 30 day time period. In July 2022, Vroom agreed to pay an $87,000 fine, as a result. For more details, go to https://www.flhsmv.gov/.
About This Business
Business Details
- Local BBB:
- BBB of Greater Houston and South Texas
- BBB File Opened:
- 9/8/2016
- Business Started:
- 2/4/2013
- Business Incorporated:
- 2/4/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- AAGP, LLC
- Texas Direct Auto
- Vroom, Inc.
- Vroom.com
- Left Gate Property Holding, LLC
- Related Businesses:
- Texas Direct Auto Powered by Vroom
- Business Management:
- Ms. Diane Boyd, Director of Customer Service
- Mr. Paul Hennessey, CEO
- Mr. Dave Jones, CFO
- Mr. Dennis Looney, Chief Supply Chain Officer
- Ms. Jamie Buehler, Vice President of Customer Service
Additional Contact Information
- Principal Contacts
- Ms. Diane Boyd, Director of Customer Service
- Mr. Paul Hennessey, CEO
- Mr. Dave Jones, CFO
- Mr. Dennis Looney, Chief Supply Chain Officer
- Ms. Jamie Buehler, Vice President of Customer Service
- Customer Contacts
- Ms. Diane Boyd, Director of Customer Service
- Mr. Mike Smith
- Additional Phone Numbers
- Other Phone: (855) 524-1300
- Other Phone: (844) 887-6668
- Other Phone: (214) 677-1595
- Other Phone: (281) 824-3989
- Additional Websites
- Website 1
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- Seven days and/or 250 mile driven.
- Referral Assistance
- Texas Department of Motor Vehicles
4000 Jackson Ave
Austin TX 78731
Phone Number: (888) 368-4689
http://dmv.state.tx.us/ - Business Categories
- Used Car Dealers
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