Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Used Car Dealers

Texas Direct Auto Powered by Vroom

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

About

This business has 2 alerts

Important information

  • Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
  • Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Administrative Complaint filed by Florida’s Department of Highway Safety and Motor Vehicles
    On January 18, 2022, Florida’s Department of Highway Safety and Motor Vehicles filed an administrative complaint on Vroom. Charges filed allege the business is in violation of state law requiring dealerships to transfer car titles to consumers in a 30 day time period. The matter is pending. For more details, go to https://www.flhsmv.gov/.  

About This Business

This company specializes in used auto sales. 

Business Details

BBB File Opened:
12/2/2002
Business Started:
9/19/2001
Business Started Locally:
9/19/2001
Business Incorporated:
9/19/2001
Type of Entity:
Corporation
Alternate Names:
Leftgate Property Holding, Inc.
Related Businesses:
Vroom
Business Management:
Ms. Diane Boyd, Director of Customer Relations
Mr. Mike Welch, Director
Mr. Paul Hennessey, CEO
Mr. Dave Jones, CFO

Additional Contact Information

Principal Contacts
Ms. Diane Boyd, Director of Customer Relations
Mr. Paul Hennessey, CEO
Mr. Dave Jones, CFO
Customer Contacts
Ms. Diane Boyd, Director of Customer Relations
Mr. Paul Hennessey, CEO
Fax numbers
Primary Fax: (281) 499-6749
Additional Websites
Website 1
Website 2

Additional Information

Refund and Exchange Policy
Deposits are NON-REFUNDABLE unless the vehicle has been misrepresented or if the vehicle fails a professional third party inspection. Deposits on vehicles not purchased are applied towards the significant costs of paperwork and title production, vehicle relisting fees, and lost dealership productivity.

Texas Direct Auto offers a 7 day Buyback Guarantee and a Free Limited Warranty is provided on most vehicles.
Other Resources
Texas Department of Motor Vehicles
4000 Jackson Ave
Austin TX 78731
Phone Number: (888) 368-4689
http://dmv.state.tx.us/
Business Categories
Used Car Dealers

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.