Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software

RealPage, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Visit Website(877) 325-7243Email Business
See Hours
Operating Hours
Monday8:00 AM - 5:00 PM

About

Important information

  • Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    STATE OF ARIZONA, ex rel. KRISTIN K. MAYES, Attorney General, Plaintiff, v. REALPAGE, INC.; APARTMENT MANAGEMENT CONSULTANTS, LLC; AVENUE5 RESIDENTIAL, LLC; BH MANAGEMENT SERVICES, LLC; CAMDEN PROPERTY TRUST; CROW HOLDINGS, LP; TRAMMELL CROW RESIDENTIAL COMPANY; GREYSTAR MANAGEMENT SERVICES, L.P.; HSL PROPERTIES, INC.; HSL ASSET MANAGEMENT, LLC; RPM LIVING, LLC; WEIDNER PROPERTY MANAGEMENT LLC Defendants.

    On February 28, 2024, the Arizona Attorney General announced a lawsuit against RealPage, Inc. and nine major residential apartment landlords operating in Arizona for conspiring to illegally raise rents for hundreds of thousands of Arizona renters in the Phoenix and Tucson metro area.

    The State’s lawsuit alleges RealPage’s revenue management software works by compiling competitively sensitive data on pricing and occupancy from competitors in the market for multifamily apartment leases and then directing the competitors who have entered the conspiracy on which units to rent and at what price.

    The Attorney General’s lawsuit specifically alleges that:

    • The defendant landlords illegally colluded with RealPage to artificially raise rents and concealed their conspiracy from the public. By providing highly detailed, sensitive, non-public leasing data with RealPage, the defendant landlords departed from normal competitive behavior and engaged in a price-fixing conspiracy. RealPage then used its revenue management algorithm to illegally set prices for all participants.
    • RealPage’s conspiracy with the landlord co-defendants violate both the Arizona Uniform State Antitrust Act and the Arizona Consumer Fraud Act. Arizona’s antitrust law prohibits conspiracies in restraint of trade and attempts to establish monopolies to control or fix prices. The State’s consumer fraud statute makes it unlawful for companies to engage in deceptive or unfair acts or practices or to conceal or suppress material facts in connection with a sale, in this case apartment leases.
    • The illegal practices of the defendants led to artificially inflated rental prices and caused Phoenix and Tucson-area residents to pay millions of dollars more in rent.  Defendants conspired to enrich themselves during a period when inflation was at historic highs and Arizona renters struggled to keep up with massive rent increases.

    The matter is pending. To view the Press Release go to: https://www.azag.gov/press-release/attorney-general-mayes-sues-realpage-and-residential-landlords-illegal-price-fixing

About This Business

Products and Services

This company offers Velocity provides utility and billing services to the multifamily industry

Business Details

BBB File Opened:
7/1/1999
Business Started:
1/1/1980
Business Started Locally:
1/1/1980
Business Incorporated:
3/2/2004
Type of Entity:
Corporation
Alternate Names:
Community Rewards (Modern Message, Inc.)
DepositIQ
DemandX
Migo Home Sharing
Knock CRM
LeasingDesk Screening
LOFT App
RealPage Exchange
RealPage Vendor Marketplace
ActiveBuilding
On-Site (PR On-Site LLC)
Yieldstar Revenue Management
Business Management:
Ms. Chinenye Kanu, Paralegal
Mrs. Dana Jones, President/CEO
Mr. Vinit Doshi, COO

Additional Contact Information

Principal Contacts
Ms. Chinenye Kanu, Paralegal
Customer Contacts
Ms. Chinenye Kanu, Paralegal
Additional Phone Numbers
Other Phone: (866) 934-1124
Other Phone: (866) 359-2204
Other Phone: (888) 205-8118
Other Phone: (972) 820-3000
Additional Email Addresses
Primary: Email this Business

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.