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Business Profile

Computer Software

RealPage, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

About

Important information

  • Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    STATE OF ARIZONA, ex rel. KRISTIN K. MAYES, Attorney General, Plaintiff, v. REALPAGE, INC.; APARTMENT MANAGEMENT CONSULTANTS, LLC; AVENUE5 RESIDENTIAL, LLC; BH MANAGEMENT SERVICES, LLC; CAMDEN PROPERTY TRUST; CROW HOLDINGS, LP; TRAMMELL CROW RESIDENTIAL COMPANY; GREYSTAR MANAGEMENT SERVICES, L.P.; HSL PROPERTIES, INC.; HSL ASSET MANAGEMENT, LLC; RPM LIVING, LLC; WEIDNER PROPERTY MANAGEMENT LLC Defendants.

    On February
    28, 2024, the Arizona Attorney General announced a lawsuit against RealPage,
    Inc. and nine major residential apartment landlords operating in Arizona for
    conspiring to illegally raise rents for hundreds of thousands of Arizona renters
    in the Phoenix and Tucson metro area.


    The State’s
    lawsuit alleges RealPage’s revenue management software works by compiling
    competitively sensitive data on pricing and occupancy from competitors in the
    market for multifamily apartment leases and then directing the competitors who
    have entered the conspiracy on which units to rent and at what price.


    The Attorney
    General’s lawsuit specifically alleges that:



    • The defendant landlords
      illegally colluded with RealPage to artificially raise rents and concealed
      their conspiracy from the public. 
      By providing highly detailed, sensitive,
      non-public leasing data with RealPage, the defendant landlords departed
      from normal competitive behavior and engaged in a price-fixing conspiracy.
      RealPage then used its revenue management algorithm to illegally set
      prices for all participants.

    • RealPage’s conspiracy with the
      landlord co-defendants violate both the Arizona Uniform State Antitrust
      Act and the Arizona Consumer Fraud Act.
       Arizona’s antitrust law prohibits
      conspiracies in restraint of trade and attempts to establish monopolies to
      control or fix prices. The State’s consumer fraud statute makes it
      unlawful for companies to engage in deceptive or unfair acts or practices
      or to conceal or suppress material facts in connection with a sale, in
      this case apartment leases.

    • The illegal practices of the
      defendants led to artificially inflated rental prices and caused Phoenix
      and Tucson-area residents to pay millions of dollars more in rent.
        Defendants conspired
      to enrich themselves during a period when inflation was at historic highs
      and Arizona renters struggled to keep up with massive rent increases.


    The matter
    is pending. To view the Press Release go to: https://www.azag.gov/press-release/attorney-general-mayes-sues-realpage-and-residential-landlords-illegal-price-fixing

About This Business

Years in Business: 46

Products and Services

This company offers Velocity provides utility and billing services to the multifamily industry

Business Details

BBB File Opened:
7/1/1999
Business Started:
1/1/1980
Business Started Locally:
1/1/1980
Business Incorporated:
3/2/2004
Type of Entity:
Corporation
Alternate Names:
Simple Bills
Community Rewards (Modern Message, Inc.)
DepositIQ
DemandX
Migo Home Sharing
Knock CRM
LeasingDesk Screening
LOFT App
RealPage Exchange
RealPage Vendor Marketplace
ActiveBuilding
On-Site (PR On-Site LLC)
Yieldstar Revenue Management
Business Management:
Ms. Chinenye Kanu, Paralegal
Mrs. Dana Jones, President/CEO
Mr. Vinit Doshi, COO

Additional Contact Information

Principal Contacts
Ms. Chinenye Kanu, Paralegal
Customer Contacts
Ms. Chinenye Kanu, Paralegal
Additional Phone Numbers
Other Phone: (866) 934-1124
Other Phone: (866) 359-2204
Other Phone: (888) 205-8118
Other Phone: (972) 820-3000
Additional Email Addresses
Primary: Email this Business

Latest Reviews

  • Gary D

    "REMOVEDfor this company. My wife and I submitted an application to lease an apartment." ... Read full review

  • Dan R

    "It is difficult to believe the collective level of incompetence found at all levels of this company. We have been forced by our customers to be REMOVEDsubscribers for more than 10 years in order to get paid." ... Read full review

  • Jayson C

    "this was a waste of my time and money stay away from it ." ... Read full review

View all Reviews

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