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Business Profile

Computer Software

Canva

Headquarters

This business is NOT BBB Accredited.

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About

Overview

Headquarters

Canva

200 E 6th St Ste 200

Austin, TX 78701-3631

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Find a Location

Canva has 2 locations, listed below.

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    • Headquarters Location

      Canva

      200 E 6th St Ste 200 Austin, TX 78701-3631

    • Canva

      San Jose, CA 95113-1827

    BBB Accreditation & Rating

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    F

    Reasons for rating

    • Failure to respond to 10 complaint(s) filed against business
    • 6 complaint(s) filed against business that were not resolved
    More InformationHow are BBB ratings calculated?

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    About This Business

    Years in Business: 6

    Business Details

    Local BBB:
    BBB Heart of Texas
    BBB File Opened:
    3/23/2021
    Business Started:
    10/16/2020
    Business Incorporated:
    10/16/2020
    Type of Entity:
    Corporation
    Alternate Names:
    Canva US, Inc.
    Business Management:
    Customer Support
    Ms. Melanie j Perkins, Director
    Mr. Clifford J Obrecht, Director

    Additional Contact Information

    Principal Contacts
    Customer Support
    Ms. Melanie j Perkins, Director
    Mr. Clifford J Obrecht, Director
    Additional Email Addresses
    Complaint: Email this Business
    Inquiry: Email this Business
    Sales: Email this Business
    Technical Support: Email this Business

    Additional Information

    Business Categories
    Computer Software

    Latest Reviews

    • nicholas m

      "I reached out to them about a charge on my credit card because I don't have a acoount with them. and its like pulling teeth trying to get a hold of them." ... Read full review

    • Abijah A

      "These crooks have been charging my debit card for the past 2 years w/out my consent or knowledge. I happen to look at my account today and saw they deducted $120 from my account." ... Read full review

    • Bonnie H

      "They need to take down their ANTISEMETIC visuals that are also available to students."

    View all Reviews

    Frequently asked questions about Canva

    • Is Canva BBB Accredited?

      No, Canva is not BBB Accredited. Businesses are under no obligation to seek accreditation.

    • What is the BBB rating of Canva?

      Canva has an F BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

    • How many complaints does Canva have on BBB?

      Canva has 178 complaints filed with BBB in the last 3 years, 78 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Canva.

    • How many customer reviews does Canva have on BBB?

      Canva has 34 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of Canva.

    • How do I file a complaint against Canva?

      You can file a complaint against Canva on BBB.

    • Where is Canva located?

      Canva is headquartered at 200 E 6th St Ste 200, Austin, TX 78701-3631.

    • How long has Canva been in business?

      Canva has been in business for 6 years, since 2020.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.