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Business Profile

Pest Control Services

Terminix

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Reviews

This profile includes reviews for Terminix's headquarters and its corporate-owned locations. To view all corporate locations, see

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Terminix has 445 locations, listed below.

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    Customer Review Ratings

    1.11/5 stars

    Average of 1,105 Customer Reviews

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    Review Details

    • Review fromShelley N

      Date: 11/28/2022

      1 star
      We paid $2500 for an exclusion on our home. It was re done 3 times and its still not right. If you called to make an appointment, they will set the appointment and then not show up or call you. That is happened four times. If you call to leave a message for someone to call you back no one ever does. I feel like I threw $2500 in the trashcan.

      Terminix

      Date: 12/01/2022

      Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up. 

      Terminix Executive Services 

    • Review fromPaul B

      Date: 11/28/2022

      1 star
      My wife and I had to go out of town twice because they had to reschedule our date for termite treatment. They promised reimbursement for our extra expense for the extra 3 days out of town. They keep promising us our money and it never comes. The treatment was done in August and it is almost December and we still have no reimbursement. They promised to e-mail my wife a week ago and she still has not received an e-mail. We are dealing with the office out of ********, ** and they are all proving to be a bunch of lying crooks. My wife and I are elderly and can not afford to spend extra nights out of town being on limited fixed incomes. NEVER use the ********, ** Terminix office for termite treatment. They are definitely lying crooks. I have also heard rumors that they will tell older people their houses need termite treatment when they dont and rip thousands of dollars off of them. The ********, ** Terminix office is a deplorably unethical business that takes advantage of elderly people in *******.

      Terminix

      Date: 12/01/2022

      Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up. 

      Terminix Executive Services

    • Review fromBrenda T

      Date: 11/28/2022

      1 star
      I paid Terminex $1600.00 to remove bed bugs and after 5 months of not sleeping in my bed, being treated like they were doing me a favor, and even having one of their guys steal $300 from my nightstand, I still had bugs!! I contacted them to say I needed more treatments and they said my contract was up. I took matters into my own hands, and 4 weeks and half a $10 bag of diatomaceous earth later, no bugs. Terminex is a horrible company with even worse employees. Do not sign a contract with them. Do not believe a word they say.

      Terminix

      Date: 12/01/2022

      Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced.  We understand dealing with unwanted pest can be frustrating. We have forwarded the consumer's concern to our management team for review.  A member of management will contact the consumer for follow up.

      Terminix Executive Services

    • Review fromCydney D

      Date: 11/27/2022

      1 star
      I called 3 weeks ago to cancel my services because I am unhappy with their service and have signed up with another company. They never sent the cancellation paperwork to the financing company and I am continuously being charged for a service I no longer have.

      Terminix

      Date: 12/01/2022

      Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We were not able to locate your account with the information provided. Please send your phone number, customer number, or contact information to better assist in addressing your concern. Thanks again for bringing this to our attention.

      Terminix Executive Services

    • Review fromHung N

      Date: 11/23/2022

      1 star
      The worst experience I've ever had. I paid for one-year termite treatment, but I had to keep calling to report the issue after a few months of the treatment. They came down, sprayed around a bit, unsure if that would treat anything, then left. I didn't see anything change, called them again (oh, this was another pain, you can't talk to a person until we really and really take your effort and time). This was ongoing until it expired after one year. They took the thousands of dollars but really did a poor job of the treatment. The service was horrible. It was the worst nightmare that I had to keep dealing with this. This isn't worth one star. I will never ever recommend Terminix to anyone... ever!

      Terminix

      Date: 01/06/2023

      Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We were not able to locate your account with the information provided. Please send your phone number, customer number, or contact information to better assist in addressing your concern. Terminix is a company built on values, we serve our customers by providing exceptional customer experiences that exceed their expectations.  Hopefully one day this consumer will feel differently about us.  

      Hung N

      Date: 01/07/2023

      My account number is: ********

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