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FedEx Corporation

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Reviews

This profile includes reviews for FedEx Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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FedEx Corporation has 987 locations, listed below.

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    Customer Review Ratings

    1.07

    Average of 4,925 Customer Reviews

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    Review Details

    • Dennis F

      Date: 09/22/2022

      Terrible! DO NOT SHIP 2-DAY! Paid a little bit of a premium on a Monday to guarantee a 2-day delivery by 4:40pm on Wednesday. Package did not deliver by 4:30pm, i check into it 5pm Wednesday and then they said it could be as late as 8pm. Never delivered on that 2nd day. Called Thursday morning and told them I had to have it to the address on Thursday by noon as the recipient needed it to travel that day at noon. Not only was it not delivered by noon, it wasn't even in the area yet at the local dist. center available for pick up. When I called on Thursday (day 3) at 3pm to now have them hold it until the recipient returned, I asked for a credit toward the premium I paid to get it there on day 2 (Wednesday) and they told me there is no guarantee on 2-day shipping so there is no monetary adjustment that they can make. So pay for 2-day and MAYBE it gets there in 2 days, or maybe not - no big deal to them - take your chances. Total BS.

    • Susan T

      Date: 09/22/2022

      Live in apartment where key lock added recently. FedEx was to deliver item so I sat watching for 3 hours in window seen truck across street went outside he drives by waited for a few minutes when received text unable to deliver customer not home. I called 800# so I again wait the next day only to receive text again delivery unable to be made. I should mention even if I wasn't watching the door was as often done held open with a rock. 3rd attempt tomorrow I won't be home so I said return it. ****** fails to do his job and I'm the one left without a pkg. I should also mention I left phone number and representative said she could pass it on to driver so to call upon arrival. I receive lots of deliveries from various services including FedEx but I won't be using them again!

    • Doris S.

      Date: 09/22/2022

      To whom it may concern, Fed Ex delivers tires to my home 9/21/2022. I have repeatedly had to tell drivers to slow dwn,I wasn't home when they arrived yesturday but my husband was, with that being said, the driver ran over my precious little dog,(family per) my daughter and I rushed him to my vet. Sorry to say he passed on the way. So THERE WILL BE NO MORE DELIVERIES FROM FED EX DELIVERED TO MY HOME. HE WAS THE MOST SWEETEST, COMPANION, LOVED EVERYONE, AND EVERYONE LOVED HIM. DRIVER NEVER STOPPED.!!!!!!!!!

    • Jeffrey M

      Date: 09/22/2022

      FedEx tracking said my package was delivered Sept. 18. Maybe it was, but it wasn't delivered to ME. Because it was sent FedEx Ground FedEx won't take a complaint or claim from me. The sender has to initiate the claim.The same thing happened with an order I placed with a different company 3-4 years ago. That time a neighbor from down the street brought me my package. This time I wasn't so fortunate.If FedEx would own their mistakes and work to correct them it wouldn't be so irksome. Everybody makes mistakes. However, FedEx's operation appears to be set up so as to dodge responsibility and deny any request to make problems right. They don't want to hear about problems.From now on, before I order something online I'm going to try and find out what agency the seller uses for shipping. If they use FedEx, no deal. I'll buy from somebody else.

    • Deb C.

      Date: 09/22/2022

      There is not a human being working in the office! An automated smart a** woman let's you know if you are worthy of speaking with anyone. Probably because there is no one to speak to. Our package has been in transit , in *******, we live 55 minutes away, for 2 flippin days. What's up?! Should shut them down. Just because they have been around awhile doesn't mean the BBB won't get involved.

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