Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Exercise Machines

Treadmill Doctor
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.93

Average of 113 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Natalie H

    Date: 05/05/2023

    Very quick service. Had exactly what I needed to get my 10 year old treadmill back up and running for less than $20!

    Treadmill Doctor

    Date: 05/08/2023

    Best news ever! Glad to help!

  • Thomas

    Date: 05/05/2023

    Treadmill Doctor is the Only place to purchase OEM High-Quality replacmHigh-Qualityenet components for my treadmill. I was pleasantly surprised to notice the quality of my replacement walking belt was actually superior in material and feel compared to the original one installed at the factory. Replacement took me about 1 1/2 hrs. for disassembly. making discovered factory adjustment corrections and reassembly. Our treadmill is so quiet now, with a nice feel when walking on it in use. Treadmill Doctor prices are fair, delivery time was fast. I would not hesitate to purchase additional replacement parts for any of my exercise equipment from this company.

    Treadmill Doctor

    Date: 05/08/2023

    Happy to be here for you! Thank you for your 5-star review!

  • George G

    Date: 05/05/2023

    When my walk belt on my 5 yr old Gold's Gym Treadmill wore out I thought that was the end of my treadmill, I would have to get a new treadmill. I started researching on ******* and realized how easy it was to replace the belt. I found the Treadmill Doctor online and they had a belt that would fit my model treadmill. I ordered a replacement walk belt and it took about 35 minutes to install the new belt, it took another 30 minutes adjusting and aligning the belt. That was 4/5 months ago and everything is still *************. I am very pleased with the Treadmill Doctor's product and will probably order the belt for the motor. I should have ordered it with the walk belt and replace them both since you have to take everything apart anyway.Thank You Treadmill Doctor,******

    Treadmill Doctor

    Date: 05/08/2023

    Wonderful news! Great job on the install as they can be tricky at times! We appreciate your 5-star review and any repeat business that comes our way!

  • michael g

    Date: 05/05/2023

    Received product for my F85 Sole treadmill that I needed at a reasonable price and delivered w/i the time expected. Have received other products in prior years with same results.

    Treadmill Doctor

    Date: 05/08/2023

    We thank you for your 5-star review and continued support!

  • John P

    Date: 05/05/2023

    I run a NordicTrack Commercial ****, which is the mainstay of my wife?s well being during long ******* *******. NordicTrack left the treadmill, with no label, at the ********** shipyard during initial delivery, but we are used to shipping problems up here, and we had a friend go out and properly locate and label it for delivery. There are no NordicTrack repair people here, it is me, on my own.It was delightful to find the Treadmill Doctor, and I have used their aftermarket power supply and a new belt and lube to great effect in recent years. For our world, Treadmill Doctors are now more valuable than the manufacturer to keep our treadmill running, and are the only ones providing support, as far as I can find, for our older model parts.If you use a treadmill, or should, this business is more essential than any other I have been able to locate. You would think that manufacturers would provide better support for their own products, and after they release new models they would prefer to sell as replacements, you would be wrong.I?m sure a handful of mistakes will happen in any business, but we are all lucky that these folks have given us an alternative to having to throw away the simple machines that treadmills are when inevitable wear and tear take over.For those that feel poorly treated, remember that your only other option is to buy another treadmill from the same limited number of manufacturers that put you in the position of going to a third party site in the first place. Aside from small quibbles, I see all reasonably possible belts turning after their valuable help in all these reviews.Please join me in thanking Treadmill Doctors for important work well done!

    Treadmill Doctor

    Date: 05/08/2023

    Wow - what an incredible review. Our heartfelt thanks for taking the time to share your feelings and thoughts with us on our services. Saving older machines is our passion and we appreciate your order and your 5-star review.

  • Marc D

    Date: 05/05/2023

    Great service. Easy website. All parts fit first time. Delivered as promised.

    Treadmill Doctor

    Date: 05/08/2023

    Awesome. Thank you for your 5-star review!

  • Dave G

    Date: 05/05/2023

    I received professional help finding the correct part. It was a perfect fit and the shipping was fast.

    Treadmill Doctor

    Date: 05/08/2023

    Thank you for your 5-star review!

  • Andy C

    Date: 05/05/2023

    Treadmill doctor saved me a lot of money by helping me replace the belt instead of buying a new treadmill or having it serviced. When I called Icon initially, they sent me to a repair person that said I needed to replace the belt and the board underneath which they quoted me $650.Treadmill Doctor helped me replace the belt for about 1/3 of that cost. The treadmill works perfectly now like it's brand new. And I learned how to take it apart and service it myself in the future.Nothing is free in life so you will have to do some work to replace the belt, but I did it and its satisfying.

    Treadmill Doctor

    Date: 05/08/2023

    Great job on the install and you speak 100% truth! Glad we could help and we appreciate your 5-star review!

  • Jeff E

    Date: 05/05/2023

    Treadmill Doctor handled a return part issue with a treadmill I had. I had ordered a walking deck for said treadmill (I don't believe TD actually manufactures the deck, they just sell the part) that gave out a few months later. Treadmill Doctor handled the exchange professionally and expediently. I am planning on using TD in the future should the need arise, and I highly recommend TD for any treadmill parts you may need.

    Treadmill Doctor

    Date: 05/08/2023

    Thank you for your 5-star review!

  • Don A

    Date: 05/05/2023

    Great product and economical as well. I purchased the treadmill motor replacement several months ago and it works great.

    Treadmill Doctor

    Date: 05/08/2023

    Wonderful news! Thank you for your 5-star review!

Treadmill Doctor is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.